Hilton Hotel and Suites Niagara Falls / Fallsview
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- Room service
- Swimming pool
- Wheelchair accessibility
- Business Services
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TravelPod Member ReviewsHilton Hotel and Suites Niagara Falls / Fallsview
Historical Traveler Reviews Hilton Hotel and Suites Niagara Falls / Fallsview
Nice but noisy
We stayed Easter weekend 2003 in a 2 bedroom family suite on the two night package. The suite was beautiful and very clean, 18th floor tiny view of American falls out a narrow window. The new Casino complex is under construction across the street. Customer service in all areas was great at the hotel. Breakfast buffet was terrible, use the vouchers at Denny's next door. Dinner was very good food and service, but expensive. Book a booth for more privacy, as window seats for 2 are crammed together. Weekends, the hotel is full of screaming kids, so it not a romantic spot for couples. Not enough elevators means sometimes a wait. Use valet parking as others have suggested. Pool great, but not deep.
Don't bother with a so-called "Fallsview" room
If I didn't have a reservation for a "fallsview" room, I would have been very impressed with the hotel. However, the new casino across the street blocks the view all but the american falls, which are quite far in the distance. I feel that marketing these rooms as having great views is false advertising. If I had known that the view would be this poor I most likely would have opted for a standard room in the north tower. My friend had one of these standard rooms, and didn't have any problems except for the cranes across the street waking him up at 4 am. If you want breakfast with a view, go somewhere other than their restaurant. For one thing, the restaurant faces west so it is VERY bright. Nothing like dining with sun in your eyes (with no way around it). The service was very poor, and the food was totally overpriced for what you get. On the other hand, the guest services and housekeeping staff were excellent. The room was very clean. The pool was great. Be sure to go under the waterfall. There are some hot lifeguards too! ;-)
HILTON NOT WHAT EXPECTED
We went for valentines weekend Feb/02. We found the staff not helpful, the conceierge was always busy. The room we booked was a family suite. Very nice to have when you have older children. they have their own tv and queen beds to sleep in.Mom and Dad are completely separated. The rooms were nice, although some stains were found on the chairs. The jacuzzi tub ran brown rusty water when turned on at first. I did not expect this for what we paid. The restaurant was very expensive for breakfast. Overall, will probably not return to this hotel
What a beautiful hotel. We stay here at least 2 times a year. Everyone is so helpful and polite. The rooms are very clean, the jacuzzi is great. Parking is expensive though.
Kids loved the pool and water slide
The kids loved the pool and the water slide. That is the main reason to stay here. We paid extra for a view of the falls. That was a joke. We had one small side window to see the American Falls. I actually called and complained that I couldn't see the falls when we first checked in, that's how obscure it was. Parking was expensive. Skip the valet service, the lot is right behind the hotel. And the only way to make staying here reasonably priced is to go in the dead of winter (like February 2003) and don't stay over Saturday night. All in all, it was a good 3 days. Just the view was disappointing.
Would never do it again
A total disaster from beginning to end. Would have been better off staying at the Days Inn, and probably would have been treated 10 times better! A very big dissapointment, Will never do it again...
Loved the Hilton
We stayed at the Hilton for 4 nights beginning June 5, 2002. The hotel was great. The pool is the best we've ever swam in.
The restaurnt was fabulous, with views of the Falls lit at night.
Hilton Niagara Falls
The rooms are nice but don't bother to get a "fallsview" room - the new casino and hotel is being built directly in front of the hotel and the "premium fallsview" is that of a construction site with huge cranes blocking your view of the falls! Most disappointing!!! The jacuzzi in our suite was just a glorified bathtub with air jets! Parking was a joke! You pay $12.00 per day for valet(your car is parked about 4 blocks away, so you must wait to get it back) or the priveledge of using the crappy little lot a block away uphill! The only real good point about the hotel is that it is only about a ten minute walk to the falls. The free casino shuttle that is available only runs until 11:00pm, so if your're a night owl, you'll have to to find another means of getting back to the hotel!
This is one great hotel, I agree with the other review. It is close enough to walk to the falls and to attractions. Very nice. Parking price is steep, though, so figure that into your price.
Hilton Niagara Falls - Beautiful Hotel
This is a great hotel! We first stayed September 2001 and just returned from an April 2002 trip. The hotel is lovely - a beautiful indoor pool, great rooms w/large jacuzzis (big enough for two) and really nice appointments. I highly recommend this hotel - it is especially a nice place for honeymooners or couples. We are a twentysomething couple and found the hotel quite romantic.
TripAdvisor Reviews Hilton Hotel and Suites Niagara Falls / Fallsview
Travel Blogs from Niagara Falls
Sophie and Bennett's first time in Canada! We splurged on the hotel, but the amazing view (and 30 foot water slide) were totally worth it. Tomorrow we are going on Maid of the Mist, the boat that goes into Niagara Falls.
... It's an old place, but was absolutely packed. They opened up a new section just as we arrived, so we only had to wait about 10 minutes for our table.
Service was excellent. Our waitress brought us a pitcher of beer within minutes of our arrival. To go along with the beer, we had an order of "mild" hot wings, a pepperoni and cheese pizza and a Beef on Weck sandwich. These are all quintessential Buffalo dishes. ...
... not taught to share when they were younger so I was giving them a helping hand.
After the Maid of the Mist we went to the observation deck. On the way down we had missed one of the lifts so Claire and I got a lift with one of the operators by ourselves. His colleagues were implying that he could get up to naughtiness with us. He was young and we would have eaten him alive. If they were going to be at the top I would have pretended we had got up to ...
... that it feels more like Disneyland. And the number of high rise hotels lining the Canadian side is just depressing. Not what I remembered from my first visit 25 years ago. But most importantly, the access to the bottom of the falls is very limited, so you don't get the full feeling of the power involved. We didn't do the Maid of the Mists boat, which would have provided some of that, but it didn't seem worth ...
... a bit with our 750ml cans of Fosters and chilled before meeting backup with the girls to go for dinner. We had a reservation at the Keg which overlooked the falls at night. The falls were lit up and looked amazing. We also watched some fireworks going off, i didn’t find out why they had fireworks, but they were cool anyway. The food here is by far the best we have had so far this trip and is highly recommended. A few more beers later and it was back to the hotel for some ...