Hilton Newark Penn Station
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Historical Traveler Reviews Hilton Newark Penn Station
Pills in the carpet!
The Gateway has a terrific location and very professional desk and shuttle van staff. The free pick-up at Newark airport is a big plus.
But the rooms are not clean. I found pills in the carpet between the two beds in my room. I threw them out, but imagine if a child had been playing on the floor instead! The hotel needs to try much harder when it comes to hourskeeping.
Very Disappointing for the Price
Granted, the company I work for was reimbursing me for my expenses, but I had such high expectations from a Hilton! The rate for one night (taxes included) in a mediocre room next to the ice machine was $300!! The name "Hilton" has a fine reputation and this facility is convenient to the train station. Security is a real factor in Newark, I know, but I was expecting something more attractive and comfortable for the rate charged! The lobby was nicely appointed and security on the elevator was appreciated... but the room had a musty odor and one nightstand light did not work. I found the bathroom small. If I were staying in a motel or a hotel with less name recognition, I would have been satisfied...this particular Hilton is a disappointment!
It was o.k.
My boyfriend and I stayed at the Hilton because it was my birthday weekend and we wanted to head into the City for a party and didn't want to drive in or out. The hotel itself is a nice hotel and the staff at the front desk are very helpful. We had the bounceback weekend deal, although we only stayed one night, it included a free breakfast in the hotel's Market Cafe, big mistake, the food was horrible, the service was even worst. I'd stay at the hotel again, but I will not get the bounceback deal, or any deal that includes free breakfast!
I think this hotel is not bad at all. I stayed there for a week and enjoyed every bit of it. The room was spacious and cosy. The staff were very pleasant and acted in a professional way. Its location is just superb, with Newark PENN station just across the road, very good for tourists and business men/women trying to get into New york or the airport.
I would love to there again..
I used priceline to obtain a hotel @ Newark airport so I could park & fly, I wanted a pool for recreation & a safe place to park my car, on the website there is NO mention that you have to pay $20 a day to park & fly, also no mention of outdoor swimming pool ( I was there in November), I arrived on a Sunday there was only the restaurant bar open for food, which was poor quality. The front desk had no response to the pool outdoor, or the high parking price. I felt this hotel was misrepresented and I can't believe that it is the Hilton chain!
This place is a dump. The mattresses are thin and hard as a rock. They dont use fitted bottom sheets, so the sheet is rarely on the nasty mattress.
The furniture is very old and outdated as are the rooms.
There Zip Check-out is a joke. If you want to check out in a hurry dont use it. We tried for 10 min. and nobody would answer the phone.
The only thing nice is the lobby.
Hilton upheald it's standard of class at this hotel in the middle of downtown Newark. Located directly across from Penn Station (if you like the city w/out the drive). Had a wonderful time and felt secure there. Also courteous, business like staff.
Plusses and Minuses
First the good: The place is connected by a walkway to the NJ Transit Station, and trip to the WTC costs $1.50 and lasts 15 minutes. The van drivers were super friendly and offered to drive my friend and I anywhere in the city. Finally, the bar in the hotel lobby is often packed with everyone from your typical New Jersey mafiaoso types to young people singing karoke.
The bad: The food is disappointing, especially the breakfast buffet.
Stick to the multitude of Spanish/Portugese restaurants nearby. The front desk rarely answered my calls, and people calling me mentioned the "incompetency" of the staff numerous times.
Terrific Service at the Gateway!
The Gateway Hilton was a wonderful place to stay. It is connected to Newark's Penn. Station making it only a 12 minute trip into New York City. The best part about the hotel though was definitely the service.
The workers were willing to go out of their way to help you find your way around, or even give you a ride to where you needed to go. I couldn't think of a better place to stay!
A nice airport hotel. The rooms have been or are being renovated. The food was only fair, however, with a nasty caesar salad dressing but good breakfast sausage.
TripAdvisor Reviews Hilton Newark Penn Station
Travel Blogs from Newark
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