Never Again

I booked this hotel through the Hilton 1-800 number. I explained it was a buisness trip, but they somehow booked me for the weekend instead of during the week. When I arrived they said they were fully booked for the rate I had, but they could give me a lesser quality room for the same rate on the second floor. When I arrived at my room the toilet had dried brown matter stuck all over the bowl. I complained and they sent a maid to clean it. She explained the toilet had backflowed a few days ago and they had taken the room out of service for a few days. They were not supposed to release this room.

The next day, when I arrived after a long day of work, I found that the cleaning staff had taken my sandwich out of the minibar cooler and let it outside. They also discarded my full size body wash gel, because I left it in the shower area.

This was one of the worst hotel experiences I've ever had (I stay in 15 to 20 hotels every year.)

There is no temporary parking available for check in, only valet parking. The overnight parking is 14 dollars a night.

I would rather stay in a less snooty hotel that had clean toilets and full size fridge. At leas they will not discard my cosmetics or ruin my food. They did send the head maid to apologize and although she was a lovely person and sent me a breakfast tray in the morning, I am afraid it is not enough to overcome my first impression of the dirty toilet. Blech!

Clean, Quiet and Comfortable!

Nice executive style hotel. Clean and comfortable. I had a non-smoking room on the 12th floor, and stayed for 2 weeks, on a few nights i could smell cigarette smoke coming through the vents - a bit annoying. Also, the hilton workers were protesting low wages, no insurance, etc., outside the hotel - quite the spectacle. Everything is "hotel" expensive - room service was bordering ridiculous, fancy names don't warrant expensive prices. There are a couple of pretty good restaurants right behind the hotel (Conrads and QQ Buffet & Grill). There's an italian place across the street, very expensive but the staff is fun and the host/owner sings opera (the occassional verse here and there, while doing his thing). There is a huge (and i mean huge) shopping complex/mall down Central Avenue. It was very RESTFUL and QUIET at nights which is my main concern.

Well Deserved Four Diamond Award

The Hilton Los Angeles North/Glendale & Executive Meeting Center is one of my favorite hotels in the greater Los Angeles area.

Along with quiet, spacious rooms overlooking parts of the San Fernando Valley and surrounding mountains, the hotel is centrally located for commuting just about anywhere in Los Angeles. The surrounding neighborhoods are safe day or night and the property is close to Bob Hope Burbank Airport, Dodgers Stadium, Universal Studios, Los Angeles Zoo, Warner Bros. and Disney Studios, as well as Pasadena.

Concerning the rooms, the furniture is first class and the beds are typical Hilton quality with comfortable mattresses and several pillows. The bathrooms are large enough and clean.

For Hilton Hhonors Diamond and Gold members, expect to be treated like royalty. Either membership level gains you access to the 19th-floor Skyline Club with complementary evening snacks and free sodas. Drinks with alcohol cost extra, though. The views are breath taking through the glass enclosure. For breakfast, a full buffett is complementary for Diamond/Gold members and it is one of the best with a wide selection of fresh fruit, pastries, breakfast meats, and sweet, fresh-squeezed orange juice.

Only one drawback, though: self-parking costs $14 per night.

I will not hesitate to stay at this hotel in the future. The property has rightly earned the AAA four-diamond award.

Our stay at the Hilton Glendale

Overall, we enojoyed our stay at the Hilton Glendale.

There were only two dissappointing things about our stay. One was that there were no king beds available, however we did check in early. We were given a queen on the 2nd floor. The other negative thing was the $14 per night parking charge. Since we were staying 3 nights, that was an extra $43 we hadn't anticipated. We could understand if we were in downtown LA, but in a suburb?

The room was very nice, clean and comfortable. We had a view of some of the nearby hills, but nothing special.

lateuntil Midnight, which was nice. The one night we used both, we had them to ourselves pretty much. The workout room looked well equipped, but we didn't take advantage of it.

Easy access to the freeway and not too far from gas stations, grocery stores and a shopping mall.

Once we were home, I noticed a $19 charge from the hotel on my credit card. When I called, I was told it was for items from the mini-bar. I explained to the accounting guy that not only did we not have anything from the mini-bar, but was also declined the key to it upon check-in. He said the charges would be refunded and they were. This problem was easily resolved, but shouldn't have happened in the first place.

Good hotel, Good location

Best thing about this hotel is the location. Easy access to many major highways and the LA area. The hotel has everything you would expect EXCEPT complimentary internet access ( they have it but you have to pay for it ). We have stayed in smaller hotels and B&Bs all along the California coast which provide free high speed internet access. Why not a massive hotel chain like the Hilton?

Just excellent!

This excellent high-rise hotel reminded me quite a bit of the Hilton Executive Tower in Portland, Oregon. The hotel is quite easy to get to from Burbank airport or downtown Los Angeles (use the I-5 and 134 freeways). This hotel is located in the best part of Glendale, across the street from the Nestle corporate building. Parking in the garage was about as easy as can be. The rooms are nicely appointed and maintained, and the bed is great. I only had four small quibbles/issues: there's a lot of weekend traffic noise on Glenoaks Boulevard from young people driving their parents' SUVs and powerful trucks - Glenoaks appears to be a "strip" for these drivers; the ice machine on my floor barely worked the first evening and gave up the ghost on night two; the white towels seemed to have some strange colored spots on them; and the bed linens were not changed on a daily basis. Putting the responsibility on the guest to find a request card for new linen, which must be placed on a pillow, seems to be a strange policy for a higher-class establishment to follow. Change the sheets everyday, please! Other than these minor issues, this is just an excellent place to stay. I look forward to further visits.

Great value and nice location.

We stayed at this property June 10 & 11, 2005, and were very pleasantly surprised. We've stayed at the Courtyard in Old Town Pasadena for the past few years while in town but shifted to this hotel because they could guarantee a non-smoking room. The hotel is a couple blocks north of the 210 fwy and is within a few blocks (I'd probably still drive, but that's the southern Californian in me) of the Glendale Galleria and tons of wonderful restaurants in a wide ethnic variety and a few "chains" which remind me of SoCal (Islands for the best burgers).

The front desk staff and valet staff were friendly and went out of their way to be helpful. The rooms were comfortable, quiet, and well-kept. Our most pleasant surprise was the breakfast downstairs. The buffet was fairly standard and delicious (great for the kids) but the a la carte menu had wonderful daily specials (definitely a improvement from Courtyard in Old Town). Also the staff in the restaurant CLEARLY exhibited traits that I would expect from a five star restaurant down to a friendly, personal morning greeting and remembering which beverages the children and adults preferred and the fact that one child likes ketchup with her sausage.

The pool, steam room and spa were fine. The fitness center was very nice with lots of equipment. We're staying here again the next time we are in town.

Nice Hotel Indeed

I stayed at the Glendale Hilton monthly for business since the beginning of 2005. I got a good rate for a room on the executive floor, including full buffet breakfast, access to the Skyline club on the top floor for a drink or evening appetizers, great mountain view, complimentary water, etc. High speed Internet (Ethernet connection, for a daily fee), plush down comforter, daily mint chocolate... The rooms were large, double or King, and the entire experience safe and comfy.

A good base for LA

This hotel is well placed for all areas north of LA. Go for the executive room upgrade, at a very reasonable price you get large rooms, access to a lounge on the 19th floor with fab views and nightly hot and cold snacks. A superb breakfast is also included. The hotel is immaculate, service is superb and the hotel has a good gym and heated outdoor pool and hot spa. The area feels very safe and is 2mins from the freeway. Whilst there are reasonable 'American' family restaurants a short walk away, lively Pasadena is only a 15 minute ride by car providing access to good shopping, history and good restaraunts. We loved it and would highly recommend this Hilton.

Extremely clean, spacious rooms

The room met all of our expectations and was very quiet. Well designed, easily accessible parking area for the handicapped. Would highly recommend.