Hilton London Metropole

Address: 225 Edgware Road, London, England, W2 1JU, United Kingdom | 4 star hotel
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This 4 star hotel, located in the Marylebone area of London, is near Alfies Antiques Market, Alfie's Antique Market, Lloyd's Building, and Landmark London Health Club.
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    TravelPod Member ReviewsHilton London Metropole

    Reviewed by cgrobin

    Twas ok...

    Reviewed Aug 2, 2013
    by (1 review) , United States Flag of United States

    I was only here for a few night, the hotel is "close" to the Heathrow Express which is a plus. The breakfast buffet is ok, but I don't think its worth £22.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by mcrowleyphoto

    Hotel in London

    Reviewed Jun 26, 2011
    by (1 review) Montgomery , United States Flag of United States

    It was the hottest it had been in the last 5 years during our stay in London, I will give it that, but the air conditioner in our room simply did not keep up. It was probably 80 degrees Fahrenheit in our room over the night, not the best sleeping conditions. The room was also very, very small. You actually had to lift the suitcase over the bed to get it to the suitcase stand. I also do not understand the need to pay for WiFi when staying at a Hotel with the price tag that it has. I've stayed in much better Comfort Inns with free WiFi and better amenities. I will say however that the Full English Breakfast was pretty good.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by mt4fun

    hello hilton, we have a few problems......

    Reviewed Jun 4, 2010
    by (2 reviews) New York City , United States Flag of United States

    decent location, near the tubes, efficient front desk personnel, however the two rooms we were assigned to had serioius problems. the first room, on a high floor in the older tower had no shower curtain, despite calling down and reporting this before heading out for a day of touring, this was not taken care of....upon returning late in the night, we contacted the manager on duty and she "upgraded" us to another room in the executive/club level section, which was supposedly a larger, nicer, more upscale room. It was anything but, this room was absolutely horrendous, filthy carpeting, worn furniture, horrible bedding, it was positively shocking that this was considered one of their best rooms. a manager did come up and look at the room on the second day and was quite surprised how bad it was, but not surprised enough to really do anything about it.....we rescinded the offer to move yet again.....and they made no reduction in the rate....a bit surprising.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Hilton London Metropole

    Very nice hotel, well located but...


    We just came back from a 7 days stay at this hotel, first we were given a room in the east wing, room was old, smelly and small, for the last half of the stay we were in the west wing (new one) which was totally different: it was bigger, very nice, clean and modern as so were the elevators and halls in this wing. Breakfast was very good: English breakfast buffet which included eggs, sausages, hams, cheese, pastries, etc. but watch is very expensive specially for us with american dollars so make sure your room rate includes breakfast. Hotel ambience is very nice even though is a convention /business traveler hotel, restaurant and common areas have a nice modern decor. Staff was very helpful and attentive including concierges, doorman, housekeepers. Location is very good, about 1/2 block from 2 tube (subway) stations where you have access to three lines that will take you every where in London, and walking distance (about 10 minuts walk) to some attractions as :speaker corner, Oxford shopping and Hyde Park. I recomend this hotel just make sure your room is in the "new" wing of the hotel (west wing).

    Great Hotel


    We stayed at the Hilton Metropole in November and had an excellent time. The staff were responsive and professional. This hotel is very "American" the rooms were a good size and well equipped, everything was very modern. There is a resturant and bar in the hotel. The food was very good and not the typical English fare. The concigere made reservations for a tour for us and gave helpful tips on sightseeing. The tube station is minutes from the front door and cabs were available. The great thing about this hotel was that we were able to get one room for four us, which we hadn't been able to find in other similar hotels. While this hotel is oriented to the business traveler and conventions we felt comfortable and would recommend them to other tourist travellers.

    Stay Worth a Return Visit


    With so much bad press about British hotels, my daughter and I did a lot of research to ensure that our 8-days stay in London would be a memorable one. We opted to stay at the Hilton Metropole in late September 2003. Although about $225USD a night, we had no regrets! Our room was on the 13th floor in the West Wing. It was completely modern, immaculately clean, spacious, contemporary in its furnishing, white tiled bathrooms and a very attentive housekeeping staff, with linens changed daily -- just like being in a good American hotel! Breakfast was included in our room rate and it was worth getting up for each morning. Two tube stations are less than 3 minutes away making it easy to get to other parts of London. Planning to return next Fall.

    Terrible stay ....never I will return to this Hotel !


    rooms very old...wall paper falling of the wall,bathroom very old and tired looking, carpet the same...corridors tooemployees very unfriendly and arrogant not helpful at all, no follow up and reply from the management or the employees of the Hotel....fire alarm on monday made me miss my transport,did anybody care ?magic line on the in-room phone is magic, no reply when we had a fire at 2.30 am ...2 fire alarms in 5 day's !!! back of the house dirty and full of debris when we evacated the hotel...from the 13 floor.managment did not show up during the fire and we all stood in the cold of lobby, no info availabe to us what to do, I stayed 5 nights in this hotel, service is not existing in this hotel....Hskg ?bedsheets not changed for 4 days, my private bathrobe was taken from my room, my room was searched from employees...dirty wardrobe floor and overall...still awaiting for a reply for my missing reading glasses ...promised a reply till today nothing,left a message for the GM no reply too...what a Hotel.room service Sarah & Sultan dit a great job serving food in the room, food presentation was the only good thing in this Hotel !

    Great breakfast!


    The lobby is fab, however i couldnt help but be dissapointed when I entered my room. It was nothing like I expected, so I imediately went down to reception and upgraded it, and the one I got given was huge! It is in a good location, however it is on a very bust street. But the breakfast was by far the best thing the hotel had to offer- it has everything you could think of! I did return to the hotel 6 months later, but even though I booked the type of room which I was later given during my first stay- it was nothing like it! So I again upgraded and was given a room in a new part of the hotel and it was fab! :-)

    Great location


    We stayed at this hotel in Septemter 2002 for a whole week. The location is great! It is literally 1 minute walk to the Tube station.

    Downtown London is very accessible. Our room was spacious and clean.

    The hotel is a hugh conference center with lots of rooms. Breakfast can have long lines at times. but well worth it! You should check hilton.com for great deals. I got one with breakfast included for 100 pounds per night including tax for two people. I highly recommend this hotel for people who want luxury at a budget price.

    Nice Stay but wished for a better location


    We decided to book this hotel since it was the most affordable of Hiltons in the London area. We ended up with a room in the West Wing (the new wing) that was quite impressive, spacious, and comfortable. However, it's located in a bit of a commercial section of town that doesn't have many restaurants and isn't horribly close to the city center. Breakfast was quite expensive and disappointing.

    Terrific Family Accomodation


    Our family of six just returned from the Hilton London Metropole. We had a wonderful, large room that was able to accomodate all of us for 121 pounds per night. The English breakfast that was included with our room had something for each of our picky eaters and the children were delighted with the swimming pool. There are two tube stops nearby, one for the Circle Line and one for Bakerloo. There are also churches and a McDonald's in the area. I searched on the Internet for three weeks and could not find a better value than this hotel.



    Our stay at the Hilton London Metropole in April 2002 was wonderful. The staff was amazing... they went above and beyond what they had to do to help us out whenever we needed and were always very friendly and kind. We cannot wait to go back.

    Large but lovely


    Location and rooms are fantastic at Metropole Hilton. You cant find a hotel in London, which give you so much for your money. Try a room on executive-floor with acess to the lounge. They serve drinks, breakfast and afternoon-tea a no charge.

    TripAdvisor Reviews Hilton London Metropole

    3.50 of 5 stars Very Good

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    Traveler Photos Hilton London Metropole

    02 - Hilton London Metropole
    London, United Kingdom