Hilton Knoxville

Address: 501 West Church Avenue, Knoxville, Tennessee, 37902-2591, United States | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on 501 West Church Avenue, Knoxville, is near Market Square, Sunsphere Tower, Knoxville Museum of Art, and East Tennessee History Center.
Map this hotel

Amenities

Photos of Hilton Knoxville

    View all photos
         

      Historical Traveler Reviews Hilton Knoxville

      Beautiful Rooms

      from

      I usually never sleep through the night at any hotel. The Hilton Knoxville has beatutifully decorated rooms and the most comfortable beds. This was the first hotel that I ever had a good night sleep!

      Best Hotel in Knoxville

      from

      I stay in many hotels for business and Hilton Knoxville is the best! The rooms are comfortable, the staff is courteous and the food is excellent.

      Crime ridden parking garage

      from

      Stayed there for a gymnastic's meet at the convention center because it was convenient. Offered free parking in their garage HOWEVER they forgot to tell members ithere was no security. Six cars had windows bashed out and contents stolen. The riff raff apparently sleeps in there at night and this has happened before according to local police. Hotel staff tried to offer help but with a bashed out window in 14 degree weather and a 6 hour trip ahead of us with kids..I was not happy. One would think a "quality" hotel would have a secure parking garage especially when this has happened over and over( or at least a warning) Rooms were above average.

      Never Again!!

      from

      They should have spent some renovation money on the elevators! Guests were stuck in elevators repeatedly all weekend during this convention. Could not get served in the restaurant all weekend. They booked the whole hotel but only two waiters in the restaurant. Very poor planning for staff. They had 4 tables in the entire restaurant seated and turned away hungry guests stating they could not get to them because they were short staffed. Walls are paper thin - you can hear whispered conversations between the walls. The rooms are very small - hardly room to around.

      Great renovation!

      from

      Hotel has been renovated top-to-bottom, and was quite nice overall. Rooms are decorated in dark browns and oranges. I was on the 17th floor and had a view overlooking downtown and the UT campus. Staff was very friendly and accomodating.

      The new bar, The Orange Martini, was nice, but the service was a bit slow. Biggest complaint is the parking - the driveway is very narrow & offers no valet service.

      A True Business Review

      from

      I have stayed at the downtown Knoxville Hilton three times since Summer (all booked through an online service) and have always had an above-average room, comfortable and MORE than reasonably priced. The linens and comforters are clean and very attractive (all three rooms had a brown motiff) with an oversized bed, desk and enough cabinet space to furnish your home. Bathroom was also large, although water pressure was nil (but what hotel isn't).

      The parking was VERY inexpensive and valet service was available. (I was too cheap to opt for that!). Location is also great, just down the street from UTK.

      Once when I checked in I noticed an odd difference in manner when a "premium services" guest checked in and then when I did. They were nice, but very by the book with my check in. Check out was easy, and unlike a previous reviewer, my bill was always to the penny.

      Book online, get a GREAT price, and sleep with a great view of the skyline out your window.

      Whatta DUMP!

      from

      ...lodged some out of town guests here during the renovation process...staff was harried and rude, entire property was filthy and jackhammers were depositing a fine layer of dust on everything, noise was unbearable. There is no way in h*ll this property should've been open for buisness during this renovation, at least this week. A total embarassment, amature night in Dixie all the way.

      We put our next guests in the Holiday Inn adjacent to the Worlds Fair park across the street, far, far nicer...I hope the Hilton is Top-flight following their renovation, because they must have alienated hundreds of guests. I for one will think long and hard about what the name 'Hilton' means from now on and weather I might be better off in another hotel.

      Outstanding Renovation

      from

      I have stayed at this hotel 3 times. 2 times in 2002 and once in June, 2004. The hotel has been completely renovated (since 2002) and the rooms are absolutedly beautiful. They are only hurting themselves by not having more pictures on their website. The room service has always been excellent, you name it: hamburger, fries, ceasar salad, salmon, everything we ate each time has been wonderful. The lobby is great and also has a Starbucks. The pool is great for kids. It is on top of the 2nd floor roof and is only 2 to 3 feet deep. The rooms have very nice furniture and a nice amount of space. The king size rooms also include a sleeper sofa. I paid $79 (they looked up the lowest rate when I checked in and honored it). It was well worth the money. The staff is very friendly and more than helpful.

      False charges on my credit card- watch out

      from

      Terrible hotel. Staff was incompetent, management rude. Room filthy. No wonder it was half empty on New Year's Eve.

      Breakfast was supposedly included, but when went go to get it, it turns out that you actually have to pay more to get anything other than a muffin bar. I can get muffins at Super 8.

      Upon checkout, I learned I had been charged a higher than advertised rate. A month later, I discovered I've been charged for two rooms, and they still will not fix it.

      We travel about 30 days a year all over the world, and I've never had this type of problem anywhere else.

      Not up to par for a Hilton

      from

      Rooms were in poor shape. Horrible decor with many stains on the carpet. The shower leaked and the toilet ran the entire night. The hotel is not attached to the parking garage and does not offer valet parking. Front desk assistance did not seem to know anything. The only positive aspect of the hotel was the hotel bar and staff.

      TripAdvisor Reviews Hilton Knoxville

      4.00 of 5 stars Excellent
       

      Travel Blogs from Knoxville

      I Made it!

      A travel blog entry by k.c77 on Nov 24, 2014

      Although I am sad to be leaving Nashville, I am thrilled to be on my way to my final destination. I have been having some pretty expensive breakfasts at the resort so today had pancakes from McDonald's for only $2.19. For lunch I had Chick-Fil-A for $5.95. For dinner ...

      A Cabin Getaway in Bear-adise

      A travel blog entry by rmwright on Nov 22, 2014

      16 photos

      Doing this as a blog post so that those that are interested can view it and those that aren't....well that's okay. We've been thinking about doing this since we were there in September. We both love the area and the compromise was I love mountains and Lynn loves log cabins...so we both get what we want, but I love log cabins too, but don't tell here. We wanted to invest some money that would ...

      Good food Good family!

      A travel blog entry by ktchris on Nov 09, 2014

      8 photos

      ... you go through the poses but then do some weight lifting and core movements that coincide with various yoga positions. It was a hot yoga class but not as hot as I’ve done at home so it was a good balance. I really enjoyed the workout and it was a good experience to hang out with Andrea while the boys did their thing. Andrea had an appointment right after the class so Chris and Dave came to pick me up and we all went to Trader Joes to pick up what we needed for ...

      Cade's Cove

      A travel blog entry by twoadventurers on Nov 04, 2014

      4 photos

      Today we drove to Cades Cove in Smoky Mountain National Park. Because it was through the mountains, the road was slow but picturesque. We stopped at a picnic area for lunch, then continued on towards the Cades Cove loop. Part way along the loop, we hiked to the Abrams Falls. About a 5 m hike ...

      Great Smoky Mountain National Park

      A travel blog entry by twoadventurers on Nov 03, 2014

      4 photos

      Today we drove through the center of the park. We did a short trail walk in the afternoon and then headed to Clingman's dome (6643ft high) for sunset - around 5:30. There were snow banks on the sides of the road as we drove up to Clingman's dome trailhead. At times along the way, you would see little snowmen that people would have built. They had an early snowfall 2 days ...