Hilton London Hyde Park
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TravelPod Member ReviewsHilton London Hyde Park
Beatifull hotel right in front of Kensington Gardens. Just 10min on bus to Oxford Circus or Picadilly Circus, or anywhere else since the tube is just around the corner.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
one of the worst night's sleep ever. bed very hard and uncomfortable. Service poor, took ages to get served in bar and ages for extra bedding. Food of a pub standard not 4* hotel. Hot water and air con limited.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton London Hyde Park
Very nice, good value
We spent the last night of our honeymoon here; not romantic by any means, but it was certainly nice enough and a great deal for London in this price range (we booked via internet). The hotel is a little old but it has charm, and the bathroom seemed spotless with complimentary toiletries, clean white towels, the whole thing was white. We were on an overnight layover, and its proximity to the Tube was unbeatable, making it easy to get to the airport. Staff was also very nice; didn't have problems with the air conditioner because it was cold outside, but the heat worked fine! We were given an upgrade to a Club Room which was of average London size, free coffee and cookies in the room, and the street outside was full of great ethnic restaurants. I wouldn't have wanted to spend a true honeymoon here, not luxurious enough for that, but for a layover or a quick trip to London it must be one of the best deals around!
We were disappointed when we arrived at the hotel having stayed at the Heathrow Hilton on several occasions. Our room, at the back, was comfortable and adequate for the one night we stayed. However, the dining room was very pleasant and the breakfast was definitely up to Hilton standards with a very good choice of food. The staff were helpful and friendly and the underground just round the corner. I would stay there again.
Good Value for London
Stayed here for three nights before joining a birding trip in SE England. We spent very little time in the room (ours was small), but service, hospitality and cleanliness were all in good order.
We reserved through the Hilton website and did not take the meals included package. There are many small casual cafes literally just around the corner on Queensway, including a terrific Moroccan restaurant.
Unfortunately no good pubs in the immedate vicinity, but being able to stretch our legs in Kensington Gardens/Hyde Park on arrival was a great plus.
Tube and bus transport from here is easy from central London, and the hotel is literally located on top of the Queensway station.
NOTE: if you are flying into Heathrow, you can get within 500yds of the front door by taking the A2 Airbus - a great deal. The bus stops on Bayswater on the opposite side of Queensway from the hotel, but it is a short easy walk to the lobby.
Great place, service and location!
We stayed at this hotel during low-season. Got a room for 4 nights really cheap on their webpage (probably about half of what the normal price is) which included dinner for one night and full english breakfast each morning. This was our first time staying at a Hilton and after experiencing other London hotels this one was a real treat.
The hotel is at a great location very close to the Queensway tube station and right across the street from Hyde Park/Kensington Gardens. The staff was very attentive and helpful. Breakfast and dinner was plentiful and delicious. The hotel bar is very comfortable, like an old library. It was very enjoyable to relax there with a drink after a hard day of sightseeing and shopping.
We checked in after 3pm and they informed at the front desk that our room hasn't been cleaned yet. They immediately changed our room number, and it seemed like we got a free upgrade. The room was a lot bigger than we had expected and instead of facing a courtyard or side street, where our original room seemed to be facing (we checked this), instead the room we got was facing the park with a great view. The room was very nice, only the a/c seemed a bit strange, it used to have a ceiling fan but now only had a table fan and you couldn't open the windows at all. The bathroom was very nice too. The building is very old so you could see some small flaws here and there, but nothing major.
The maids were a bit too enthusiastic about their work in the morning. They knocked on the door and tried to come and clean although we hadn't woken up for breakfast yet. They also ignored and removed the 'do not disturb' sign after we left the room. We called the reception and they brought up a new sign shortly after. Other than that they were very efficient at keeping the room clean, all our clothes were folded neatly on the chairs, all our personal toiletries in the bathroom organised and wiped clean.
I would recommend this hotel; it's definitely the best hotel in London I've stayed at so far.
BEWARE, I purchased a Hilton On Line Special Non Refundable Rate. The room was so HOT- I went to the front desk to ask about the A/C and was told it did not work in my room, the windows did not open and was told all the windows on that floor were bolted shut. The paint was peeling in the bathroom and it was not very clean, also the windows where so dirty and the curtains gray instead of white. I asked if I could be placed on the opposite side as the hallway was a good 10 degrees cooler than the room! I was told NO- they would give me a small desk fan! I wanted to leave but THE RATE WAS NON REFUNDABLE! I would NEVER stay again or recommend this property to anyone. I stayed in May of 2004 so I can only guess how bad it will be in summer! I booked with the property because of the Hilton Name-but this is NO HILTON! And the rate 99 British Pounds (apprx 210.USD) was not that great to have to endure such poor conditions!
Close to the Tube but old hotel
We recently stayed at the Hilton in Hyde Park. This hotel is very close to the Queensway tube stop, so for convience it is #1. As for the hotel, I was dissapointed as to how run down it was for a Hilton. Usually Hilton Hotels have high standards but this one was much older and the rooms are very small and we stayed in a suite but I guess that is to be expected for London Hotels. The hotel just needs a bit of an upgrade. The staff were helpful and the rooms were clean but I don't know if I would stay here again for the cost we paid for the room and what we got...
After all the great hotels we stayed at this one was a dissapointment. There was construction going on right outside our window, the room was very hot, the windows had to be unlocked to open, the breakfast was not included and was 15 pounds for cereal and juice. (For 5 pounds you can get a full english breakfast next door at the little cafe)
The staff was also poor, for the first two days I could not dial out from the room, the internet did not work, and at one point they locked the mini-bar and then tried to tell me I did not have one in my room when I had used it the day before.
I would not suggest this hotel, for the money you can find alot better hotels in London.
I hope all the UK hotels are at least this nice
Got a great deal on one of the rooms through a site sponsored by the London visitors bureau. Needed a second room and had to pay 30GBP more for a "deluxe". Arrive early and front desk is helpful and friendly. In fact they were great the whole week if sometimes a little unknowledgeable. The deluxe room was small and clean with a great view of Kensington Gardens. The "discount" room had a view of the back alley and other side of the hotel but was almost half again as big! If you get a choice skip the deluxe and get the bigger rooms on the backside of the hotel. Housekeeping was fantastic and they kept us well suppled in toiletries. They even lined up our junk neatly on the bathroom shelves and put my spare shoes in the closet. A lot of the staff are Eastern European and English is clearly not their first language but they were all friendly and tried hard.. The hotel deal included breakfast which ended up being well worth it. Some of the items were a little odd to our American palates but it was hot fresh and well prepared.
In total it was a very pleasant surprise considering all the horror stories we had heard about London hotels. Big extra plus is the Queensway tube station 50 feet from the front door and the Bayswater station just up the road.
Great hotel - no complaints
I stayed at this hotel from Dec - Jan 2004 and thought it was great.
Had a room overlooking Hyde Park - unbeatable view.The room was the normally small standard typical in Europe - i had a "single" - but who stays in their room all day in London anyway? The room was very clean and spotless, service was excellent and timely. To top it off, this hotel is 30 yards away from the closest tube station and only 2 blocks away from the second closest tube station. I highly recommend staying here.
Great Value, was pleasently surprised
After staying at a "5 Star" hotel in London and being disappointed we were a little worried about what we would get at a Hilton for the price.
We were pleasently surpised, the room was large, and very clean - the bathroom and shower were large enough for two people to get ready in and also very clean.
The staff was pleasant (besides the front desk being a little slow). I would go back to this hotel, it really exceeded my expectations for a smaller Hilton. For London prices this place was a great find.
Also it is right across from Hyde Park so the walks were beautiful!
TripAdvisor Reviews Hilton London Hyde Park
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