A great Hilton hotel

A great place to stay in Sofia. Most times we have been up-graded to executive rooms but the normal rooms are excellent too.Helpful staff and wonderful Hilton breakfasts.Much better than the stuffy Shearaton downtown!

One of the Best Ever

I stay at the Hilton Sofia EVERY time I visit Sofia on business. It is one of THE BEST hotels that I have ever stayed in. The management team there has taken customer relationship management to a new level. From the moment you walk into the hotel you are greeted by a friendly reception team who is aware of your previous stay history and all relevant details. In fact if you liked the room you previously stayed in they will give it to you again if it is available. The breakfast is fantastic and coded according to your nutritional goals (i.e. low carb, healthy diet, etc.). The bar area is an attraction in the evening for foreign business people and is accompanied by a piano man. In fact I ordered a drink and the bartender wasn't pleased with the result (though I didn't complain) and gave me another one on the house. The business executive lounge is well maintained and stocked wtih goodies (wine, beer, snacks, sandwiches, etc.). The pool is nice and the spa services are reasonably priced.

I use the Hilton Sofia as an example in my CRM seminars.

I could not have found a better place!

I stayed at the Hilton in Sofia for work reasons in the month of June and spent 4 days and 3 nights there.

A the very beginning I was not very happy as I would have liked to stay in a more central hotel, especially because the meetings I was attending were at the Hilton itself and I did not want to feel "prisoner" in the same place night and day. Still, the town centre is not far away and reachable with a 10 minutes walk.

I had to change my mind. While my company was celebrating the 50th anniversary, the Hilton would celebrate its 5th, so the atmosphere was very festive with cocktails and plenty of occasions to have a drink watching the World Cup.

My room was very spacious and very nicely furnished with scandinavian like design. Being on the 7th floor, the view was not spectacular but very pleasant with some city buildings and plenty of trees. The bathroom had both a shower and a bath and even a scale (that I didn't use!!!). Both the room and the bathroom were absolutely spotless and the maid would come to prepare the bed, leave the weather forecast and a little wise quoting.

The only problem (but this is very personal) was that windows are sealed and it is impossible to open them. When you are a claustrophobe (as I am) this can be very unpleasant...

Near the desk the plugs for computer and a nice light would provide a quiet atmosphere for working.

Breakfast was high standard with a huge selection of food and beverage and several types of tasty Bulgarian yogurth and fruit juices.

I didn't use the pool, sauna or massages but some colleagues did and despite of the fact that the pool was really small, they said it was very clean and sauna and massages pleasant.

As we used the hotel facilities renting meeting rooms and offices on the mezzanine, we could see that things were working fine. Precisely at that moment I understood what the real strenght of the Hilton Sofia is: THE STAFF. Unlike some other Bulgarian hotels where the staff can be somehow casual, the staff in the Hilton is just what you desire when you go to a high standard hotel: kind, professional, fast, absolutely perfect. Messages were given in real time, special requests dealt with quickly and in a nice way.

I do not know if I will have the opportunity to visit Sofia again but if it happens, the temptation to go to the Hilton will be strong!

Quiet and luxurious

Quietest hotel room ever. Wonderful comfort and everything worked. Really helpful, well trained staff. Fantastic breakfast. Special deal at £99pp for two nights b&b (through a UK company) really good value. Pricey for other meals & wine, but breakfast included in room price. Very good Italian restaurant, La Capannina, just across the bridge, about 5 minutes walk away.

Didn't get time to use gym etc. but pool is rather small - 6.5mx6.5m. Given a tour of facilities (immaculate) by staff who were very pleasant and really wanted guests to have a pleasant stay.

Location - near enough city centre - 15 to 20 minutes walk or 10 mins ride - plenty of trams nearby (no. 1 or no. 7) at 20p.(50 stotinki) a trip.

Can't fault it

Stand-out friendly and helpful staff just enhanced the perfectly fitted and maintained interior. Hotel has plenty of stuff outside the room to keep you occupied. We tried the sauna, steam room and swimming pool. These facilities are not spacious but great to rejuvenate yourself for half an hour.

The room was notable for a fantastic bathroom, superb shower, plenty of space and the usual consumables (most nick-able).

We had breakfast in bed and it arrived on the dot (5.45 am), was hot, tasty, well prepared and perfectly presented.

The location is great, only 10 minutes from the hustle and bustle of cosmopolitan Sofia and 15 mins taxi from the airport.

Best Hilton I've stayed in

First time to Bulgaria. By far the best Hilton I have stayed in (US + Europe). They have a very nice gym, pool (though small) and sauna facility. The staff are quite freindly, especially at the breakfast buffet.

Very Friendly Staff

I have stayed at the Sofia for 10 weeks in a row, and the hotel is of a high standard, clean modern decor but nothing fancy. The location is not the best for downtown, but i was going all over sofia and it is a good location for general sofia visits.

But the staff are exceptional, really friendly and helpful and well trained to make you feel welcome.

And the service is excellent.

Beds very comfy too!

The photos on the website do it justice.

Great Hotel!

This is a really good 4.5 star hotel. We stayed there over a weekend in early November. I was a bit unsure of its location to start off with but its only a couple of minutes walk from the Centre of Culture over a direct walkway and probably only 5 minutes to the main shopping street in Sofia. Staff are one of the friendliest I've encountered in a hotel. Has everything you'd expect from a top Hilton - food very good also. Would not hesitate to recommend.

Very Good Business Hotel

One of the best hotel hotel in Sofia, and I have tried many over the years.

There was a minor problem with my room on arrival, and the staff did a great job to get this resolved. Overall the staff was friendly and competent.

The decor is very modern and the room was comfortable.

Breakfast buffet was above average.

The only downside of the hotel is that while it is close to the center, it is not really downtown Sofia. Because it is not the best part of town to be walking at night, taxi will be required to go to restaurants.

Great hotel in Sofia

The Hilton Sofia is a great hotel - period. I had the fortune (or misfortune depending on your take on life...) to be in Sofia on business recently and got a very good rate at the Hilton. I've stayed in Hilton's across the world, and this is up there with the best.

Location wise, it seemed pretty good - have to confess most of the time I arrived or left by taxi, but it is possible to walk from the hotel up to the TZUM centre.

The hotel is fairly new (I'd say 2 yrs old, tops), and is very well appointed. The atrium is a large glass construction, with abstract artworks on display in the lobby. Room wise, my king room was a good size, with ensuite - both bath and shower cubicle (always a good thing).

The staff are just fantastic - no problem too great for them.

The Hilton has a small fitness centre, and a fairly small pool (rather more like an oversized hot tub). But they do offer the most fantastic massages for about 60 lv - £25/$40 (ish).

Breakfast is good - usual Hilton fare, with efficient service.

All in all, I'd have no qualms about staying here again.