Hilton Garden Inn Virginia Beach Town Center
How has this hotel rated in the past?
- Swimming pool
- Room service
- Free High-Speed Internet
- Business Services
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Historical Traveler Reviews Hilton Garden Inn Virginia Beach Town Center
We loved everything about this hotel, except that it was located on a very busy road. We heard a lot of traffic noise all night, but that is the only down side to the hotel. It is within walking distance of shops, restaurants and 2 Starbucks!
It had a wonderful pool and whirlpool and the fitness room was small, but adequate and had nice equipment.
We requested a non-smoking room, and the room we were given obviously had been smoked in but the front desk was great about changing us to another room and it was wonderful.
Loved this hotel
One of the best kept secrets in Virginia Beach. The hotel is well located, clean, and has ample parking. Lots of great restaurants in walking distance including Ruth's Chris Steakhouse, The Cheesecake Factory, and P.F. Chang's. Highly reccomended!
New hotel/ bad start
We stayed here the second week it opened. Started out great, friendly and nice check-in, great cookies. Requested non-smoking and when we got to the room...DISASTER. There was a soda bottle in the room with cigarette butts in it. There were used soaps in tub and at sink. Checked bed and sheets were not clean, had been slept on. Apparently, there was no housekeeper to check the cleaning staff, hard to believe in the first week that a room was left dirty and not checked. They did move us to a clean room but was on the street side and very noisy up until about 1am. Breakfast was good though.
Nice new hotel...good stay
I am a HHonors Diamond; stayed on a Tuesday night, arriving at ~9pm.
I was offered an upgrade to a (smoking) Jacuzzi room (I declined) and got 2 bottles of water, a continental breakfast (upgrade to full for $2), and $5 worth of stuff from the pantry. The $5 bought me 2 Diet Cokes and a Hershey bar.
The room was nice; see pix. Hotel was obviously new, and the rooms looked it. The staff was courteous, and the breakfast was pretty good. I'd stay there again (in fact, in a couple months, when I'm back in Norfolk.)
One minor quibble-- you park for free, but spaces are scarce, so you need to walk across the street to the garage. It's a little confusing.
Nice Hotel-Lovely location
My husband and I recently stayed at the Hilton Garden Inn. It is a very nice and new hotel, located in a lovely area. The staff were very cordial while staying there. The room was nicely decorated, including amenities such as a microwave, coffemaker and refrigerator. I like that the pool, fitness room and business center are only accessible with a hotel key.
The location is great. There are several restaurants within walking distance to choose from. A mall is located across the street and the beach (the oceanfront) is only about 8 miles away.
One thing to improve on. Hotel management should make sure each room is cleaned thoroughly between guests. There were some things that were overlooked. Upon arrival, the bathroom floor, the tile around the water control in the bathtub had not been cleaned and the shower lining was dirty. A request was made to do all these things. The shower curtain and lining were changed but I ended up cleaning the floor and the tile myself, as they were never cleaned.
Overall, it is a very nice hotel and we would stay there again.
Will choose this one everytime!
Wonderful Hotel! Convenient location! It was our second time staying there and will choose it first everytime we go to VA beach. Outstanding choices in dining, mall across the street, movie theater and can fit within whatever budget you choose.
We had previously booked in another hotel because we thought it would be better and left that one (the same day) to go to this one. Not an oceanfront hotel but no need because the amenities, care and location more then make up for it. About 8 minutes from the beach so that was enough for us! Family or Couple this is a nice property.
Loved the Hilton garden inn
My husband and I stayed for our Anniversary, the location was great in a newer area, great Restaraunts, across from a Mall w/Movie theater. Hotel only about 7 minutes from the beach. Hotel was well kept, chose the bounceback so Breakfast was included, from continental to made to order omeletes and waffles. Breakfast was delicious. Every need taken care of immediately. Staff friendly and proficient. Hotel has indoor pool and within walking distance to Cheesecake Factory, Ruth Chris Steakhouse, a new Comedy Club, many many restaraunts. Great Location if you do not want to stay on the beach. Normally we stay on the beach every year and prefered the Hilton location because the hotel is new, and we were so close to many restaraunts and shopping.
I was staying here for a meeting at the hotel. The meeting rooms are really nice & I highly recommend for other events - not just meetings. They had FREE high speed internet in the meeting space & the sleeping rooms, other hotels charge for it. My sleeping room had a frig & microwave which was super since I didn't want to go out to eat every night. I plan on staying here again when I bring my family on vacation. Cheaper rates than the oceanfront plus near movie theaters, a mall, lots of NEW restaurants, & only a few minutes from the oceanfront.
Very Good visit
Just spent 11 nights at the HGI VA Beach.
The hotel is very new and clean. Some of the highlights are:
- Very nice staff.
- Good size rooms.
- FAST elevators.
- Decent breakfeast (make sure you get a Bounce Back rate so it is free).
- Jackie who worked the breakfeast was fantastic. Great way to start the day.
- In Town Center which had a lot of new resturants and book stores etc. walking distance from the hotel.
- Cookies & brownies at the front desk in the afternoon and evening.
Some small things they might work on are:
- Better variety at Breakfeast. Some fish or cheeses.
- Bigger fitness room. Fix the orbital skier machine.
- Maybe have an Hilton Honors floor. Or do something to make Hilton Honors members stand out beyond the two bottles of water.
- Stock the Pantry better.
- Housekeeping while adequate was not great. Very inconsitant on how well the room was cleaned. I seemed to only get the full cleaning (new soap, bed fully made up, ironing board put away) twice while I was there.
- Deliver the USA Today to the rooms. They did this my first week but not the second.
- Fix the dryer vent in the laundry room.
Finally...a place that is not really expensive, not on the oceanfront, and not a dump! I have stayed there 2 times in the past month and I will not go anywhere else! Thanks!
TripAdvisor Reviews Hilton Garden Inn Virginia Beach Town Center
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