Hilton Garden Inn New York - Chelsea

Address: 121 West 28th Street, New York City, New York, 10001, United States | 3 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 3 star hotel, located in the Chelsea area of New York City, is near 26th Street Flea Market, Tada!, The Parking Lot at Seventh Avenue and 26th Street, and Chelsea Antiques Building.
Map this hotel


Photos of Hilton Garden Inn New York - Chelsea

    View all photos

      Historical Traveler Reviews Hilton Garden Inn New York - Chelsea New York City



      Clean and decently kept, but nothing particularly special. The location isn't bad, especially if you don't mind walking. The elevators can drive you crazy, as thee are only two and they are used for guests and service personnel. All in all, a perfectly functional business type hotel, with high speed internet, that is good value if you can get a reduced rate.

      Comfy and a good deal


      Stayed here for one night over Thanksgiving weekend and got a good deal in part because NYC fills up fast that weekend and this hotel was brand spankin new. The location is perfect if you are going to an event at Madison Square Garden, as I was, or traveling into Manhattan via Penn Station. You are also not that far from Times Square at a much better price. The hotel is located in the middle of a block on a relatively (for New York) quiet street.

      Rooms were decent sized for NYC. Beds were super comfy. Of course, any brand new hotel will be pretty clean and in good shape. TV was a little confusing to use however. Good channel lineup though.

      I would definitely stay here again!

      So far, my favorite NYC Hotel


      This hotel is located in a business/residential area of Chelsea. The area isn't swarmed by tourists and is relatively quite and secluded. The hotel personnel were welcoming and helpful. The rooms were well kept and well appointed. I did not have any problems during my stay and would recommend this hotel to others. Rooms are large by NYC standards.

      Tidy and convenient


      Very tidy rooms and a reasonable size. Good location with nice foyer. Slowish lifts. Simple exercise room

      Ordentlich und praktisch


      Sehr ordentliche und recht große Zimmer. Gute Lage mit einer schönen Eingangshalle. Langsame Aufzüge. Einfacher Fitnessraum.



      It was perfect: the room was a decent size, very comfortable beds, clean and modern bathroom, flat screen tv with tons of channels, the staff was incredible, super nice, very helpful, always smiling (Jose at the front desk was especially nice), the breakfast was a knockout (full American breakfast, made to order, great healthy food), great location to get to midtown or downtown/Soho. The elevators were just a little slow (if I HAD to find a negative), but overall really, really great. And reasonably priced compared to other hotels in the city. We had just gotten back from Europe and this hotel beat the pants off all of those and this one was way less expensive. Stop looking for another hotel and book here.



      This new hotel is perfect: Great location near the Fashion Institute of Technology, helpful staff, subway on the corner, quiet, sunny, reasonable room size, free wireless internet, super-comfortable beds. There is even an abundance of electric outlets in all the right places. I have absolutely nothing negative to say. Great hotel for the business traveler or for a weekend getaway. This 'Garden Inn' is fittingly located on a side street lined with flower wholesalers. Easy walk to Chelsea, Penn Station and Fifth Avenue shops. Will stay here next time I go to New York. (I'm not submitting photos because the rooms look EXACTLY like they do on the hotel website)



      Dieses neue Hotel ist perfekt: Super Lage in Nähe des Fashion Institute of Technology, hilfsbereite Angestellte, U-Bahn an der Straßenecke, ruhige, sonnige und vernünftig große Zimmer, kostenloses Internet, und super bequeme Betten. An allen passenden Ecken im Zimmer findet man ausreichend Steckdosen. Ich habe einfach nichts Negatives über das Hotel zu berichten.

      Es ist ein fantastisches Hotel, sowohl für Geschäftsreisende als auch für einen Wochenendausflug. Dieses Garden Inn liegt passenderweise in einer Seitestraße, in der es viele Blumenhändler gibt. Man kann Chelsea, Penn Station und die Geschäfte auf der 5th Avenue gut zu Fuß erreichen. Wenn ich das nächste Mal nach New York komme, dann werde ich wieder hier unterkommen. Ich habe keine Fotos angehängt weil die Fotos auf der Website des Hotels genau der Wirklichkeit entsprechen.

      Good Hotel, Bad double charging


      Stayed here on the second night after it opened.

      As you'd expect the hotel was in good condition. The staff were friendly and helpful but still finding their feet.

      The rooms were a reasonable size for new york and were nicely laid out.

      Comfy beds but noisy aircon unit.

      There is no safe in the room which is a bit of a hassle as you have to use a deposit box at reception which is a pain.

      All in all i was happy with the hotel and my 2 night stay until i found out i was charged twice. Once when i prepaid on Hilton.com and then again by the Hotel itself.

      When i rang to have this rectified the Hotel first tried to tell me i'd spent over $900 bucks on incidentals which was laughable. When they eventually admitted there error i requested they reverse the transaction instead of refund as otherwise the currency flucuations wouls leave me out of pocket.

      As you can guess they refunded ignoring my request and cost me an additional €40 which i now have to chase Visa for.

      So Hotel good Staff friendly but incompetent....

      Brand New and Beautiful


      Brand New hotel. I wasn't expecting it to be new as I did not make my booking. It was a great suprise to learn when I checked in that it was only their first week open. The staff was friendly and helpful. The rooms are perfect. They have great Flat /HD TV's and lots of channels.

      I had breakfast in the morning, although not included in the rate it was worth the $15 or so dollars for it. The chef was happy and fast in our orders and the amount of options were well worth it.

      I will definitely be staying again.

      TripAdvisor Reviews Hilton Garden Inn New York - Chelsea New York City

      4.00 of 5 stars Excellent

      Travel Blogs from New York City

      Better late then never 30/12/2014

      A travel blog entry by xmarksthespot on Jan 04, 2015

      ... bad if you stay away from Times Square, that's a joke it's so busy and the people of New York in Times Square are the rudest type of people , like if we hold a door open from them they don't say thank you everyone shoves and pushes the waiters and workers in the stores have a stick up there ass and don't bother asking questions this is the only place in America where people a big jerks for no reason. so after a busy day of shopping ...

      The greatest city in the world!

      A travel blog entry by robandnicola on Nov 04, 2014

      80 photos

      ... just by it. After we headed back to get our bags via Bryant park where they had a free ice rink. We were hoping to have a quick skate but they had just closed it for a few hours to do a show, so instead we looked around the Christmas market.

      Then it was time to head to the airport, we got the train from Pennsylvania station, we had to change at a place called "Jamaica" (not the real Jamaica lol). We are heading to our last stop which is ...

      Hope and Healing at Ground Zero

      A travel blog entry by barbo on Sep 11, 2014

      22 photos

      ... being in New York on Sept 11th again is extremely unlikely. The memorial itself was closed to the public as it was only for families - understandably. The new "Freedom Tower" stands tall and towers over the New York skyline. It is the tallest building in New York at 1776 feet having risen from the devastation of Ground Zero. I was able to go in to St Paul's Chapel, however, which was turned into ...

      Hasty Departure

      A travel blog entry by brianpbrady on Jul 31, 2014

      5 photos

      This is a brief overview of our adventurous trip to the former Soviet nation of Georgia.

      It all starts in New York City where Jackie had been studying for the year. In an attempt to maximize every learning opportunity, Jackie worked up until the very last minute. In the final minutes before leaving we had to not only get to the airport, ...

      Remembering a day we'll never forget

      A travel blog entry by phil_anna on Jul 19, 2014

      18 photos

      ... on the line, we eventually got off at our desired stop, and only a short walk led us to the mass crowds.

      We'd booked tickets the night before for the museum, so we could enter at a specific time without having to queue up. This gave us enough time to eat our lunch before looking at the south memorial pool. If you haven't seen the new look of Ground Zero, there are basically two huge square ditches cut out at the exact spots of the original twin towers, with a ...