Hilton Garden Inn Williamsburg
How has this hotel rated in the past?
- High-speed internet in room (surcharge)
- Refrigerator in room
- Wireless internet connection in room (surcharge)
- Smoking rooms available
- Wireless internet connection in room (free)
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Historical Traveler Reviews Hilton Garden Inn Williamsburg
A good hotel that falls short of being great
I stayed at the Williamsburg, VA Hilton Garden Inn from October 15-20, 2004. The staff was excellent, the breakfast selections and quality were very good, and the bed was very comfortable, and the room was quite clean. However, this is a potentially great hotel that falls short. First of all, the selection of cable TV channels is quite limited, to get anything beyond the usual networks, CNN, ESPN, the Disney Channel, HBO, one must select from a limited list of pay per view selections for non-movie cable TV channels (Discovery, Animal Planet). I don't know if this is a Hilton thing or not, no Hampton Inn I've stayed at (Hampton Inn being the more mid-budget hotel of the Hilton group) ever had this - the Hampton Inns I've stayed at always had a good variety of non-pay-per-view cable channels. For a hotel at the level of a Hilton Garden Inn, I expected something a lot better. Second, the walls of this obviously recent vintange hotel are very thin. Granted, I made the mistake of staying there not knowing it was homecoming weekend for William & Mary, but I was kept awake all Friday and Saturday nights with a very rowdy class of 1999 who stayed there. I heard every door slam, every loud carrying on, etc. Front desk personnel tried to quiet them down to no avail. The hallway on Sunday morning was trashed with broken beer bottles, and I had to let the staff know so before someone cut themselves. Sunday through Tuesday nights were very quite and peaceful. Seeing the improved ratings of this Hilton Garden Inn by more recent travelers, I wanted to give it at least an above average rating, but sadly, I cannot.
This hotel is fine as long as one does not mind very limited cable TV selections (non-pay-per-view) and as long as one does not stay there when it is homecoming weekend for W&M, or there are no home sports events at W&M. Otherwise, the very thin walls of this hotel will make sleeping useless. Stay there only on Sundays through Thursdays and you will find a clean, friendly, good overall hotel - just be sure you bring some good books since the non-pay-per-view cable selections are very limited.
Icing on the cake!
I stayed with my two children at the Hilton Garden Inn in Wmsburg. in July. Our stay at this lovely hotel was the "icing on the cake" for our great trip to Busch Gardens/Water Country. The room was quite comfortable--roomy, clean, attractively decorated, and well-equipped (e.g., microwave/mini-fridge center). We all thought the beds were comfortable. The only negative I noted was that the bathroom lacked a fan. Breakfast at this place is delicious! The full American Breakfast offers pancakes, waffles, French toast, bacon, sausage, eggs (incl. omelettes) cooked to order by friendly chefs. You can opt for the Continental breakfast alone (which is included with the full American), and this is also wonderful. There is a large variety of food, fruits, and juices. The food was high quality and fresh, and the helpful hostess staff ensured that items were refilled in a timely manner (no waiting around). The ice machine and vending machines were convenient to our room, and the ice machine always had ice! There is even a "pantry" by the registration desk which stocks items such as snacks, drinks, microwavable foods, laundry detergent, etc. for convenience. There is an indoor pool in an attractive atrium; however, it is a token pool (rather small) with a standard hot tub. This was unimportant to us as we did not have time to swim at the hotel. This hotel is very conveniently located on the main restaurant drag making it a short drive to shopping, theme parks, and Colonial Williamsburg. Parking was never a problem. We really enjoyed the bright, clean, welcoming atmosphere of the hotel, and found the staff to be friendly and helpful. The speedy check-out option is great and must be a plus for business travelers. We will definitely stay at the Hilton Garden Inn the next time we go to Wmsburg.!
My family loved this hotel
This is one of the prettiest hotels on route 60. The staff from the front desk to housekeeping are very friendly. The rooms are clean and you feel safe and secure. They are also centrally located near great restaurants and activities. I would recommend this hotel to anyone staying in the Williamsburg area.
Great Hotel for the price
We stayed at this hotel on June 11-13. Great rate through AAA at $79.00 a night. After a long and rainy drive, we were met at 11:30pm by the nicest front desk person. She greeted us with a huge plate of cookies and her smile could light up a room. The room was huge (handicapped) and very clean. The hotel was full, yet quiet. The room looked new and the bathrooms had no discolorations, cracks, hair or mold. My only complaint was the pool and hot tub. The pool was freezing and the hot tub was luke warm at best.
Great place Will definitely stay again!!!!!!!1
Just returned from a long weekend with my family and I have to say this hotel is great! This is our 6th year visiting Williamsburg and this by far has been the nicest place we've stayed. The rooms are very roomy, the microwave & refrigerator are an added bonus. The bathroom is a very nice size and the room was very clean! The buffet breakfast is also very good and very reasonably priced. I would defintely recommend staying at this hotel.
Won't stay again..
I just returned home from Williamsburg staying at this hotel. When I first checked in , the girl behind the counter was just plain rude. I stay in hotels quite enough to know when someone is having a bad day or when they are just rude. Secondly, there were no adult sized towels in the room. We had to get the front desk to send some up. Thirdly , my daughter felt sick after a long day at Busch Gardens . We lifted the toilet seat as she felt nauseous and found out it had not been cleaned from the previous visitors. Now, that is just gross. We would have never known had my daughter not been sick. Made me wonder what else they hadn't cleaned. The only positive part was the nightstaff seemed to be very friendly and they had my favorite beer in the pantry. There are so many hotels on the same road that I would gladly pick another one before staying here again.
Planning on staying again Memorial Day weekend
We stayed here for a weekend last year and found the staff and the hotel to be nice. I would stay again because it's convient to all of the restaurants and stores.
Stayed here on August 30 and 31 thinking we could walk to Colonial Williamsburg--(only if we were marathon walkers). The room was okay, a little dirty around the edges, but the big problem was the noise. Any time some one used water, we could hear it--all night. You could also hear people talking in near by rooms; so needless to say, I had a real problem sleeping. Hotel is near lots of restaurants, and the indoor people is adequate. Would not stay here again since there seem to be many hotel choices available.
When we checked in to the hotel. We were told that the cost for the hotel was $376, which included a $20 deposit that we would receive when we checked out. We even commented at how the price was cheaper than we expected, and we were told not to worry about it. When we checked out, we were notified that we owed and extra $11 because we were under charged for the room. We were charged about $31 extra for their mistake (the $20 deposit was included in the extra cost). We told them that it was not our fault for their mistake, and they told us that we had to pay it. So, please be careful when you check in, and make sure that they are charging you the correct amount!
Satisfied with the Garden Inn
The room with the King size bed was very suitable. The Garden Inn was well maintained and the staff was very friendly.
The pool has a maximum occupancy of 10 which at times may make you wait your turn.
Overall our stay at the Garden Inn was very good. We probably would consider staying there again.
TripAdvisor Reviews Hilton Garden Inn Williamsburg
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