Hilton Dallas/Park Cities

The rooms are nice and clean, the location is good, but the walls are very thin. I could hear conversations in the neighboring rooms that were at normal level. One morning I woke up to my neighbor's wake up call. Also, the business center is not cheap. Free Internet on the executive floor, though.

I loved the location of this Hotel, surrounded by office towers, (very urban), but a few blocks walk from many shops, restaurants, etc. My room was small but very clean... but the Front Desk staff uncaring. Breakfast is an hour long ordeal unless you do the buffett. Sat in the bar from 5pm until 5:30pm without seeing any servers or bartenders!

I stayed here for business on recommendation of someone who officed in the area. The location was good for this one meeting, but there was not a whole lot to do near there. The room was ok but for the price, I would probably not stay there again. Also, I did not get the room type that I requested and the front desk staff seemed indifferent to this. The car park people were extremely friendly, quick and helpful. Staff in restaurant was below average. At 7 in the morning, I would not expect to have to search out someone to refill my coffee.

Spent two nights at the Park Cities Hilton recently in room 527. This is an Alcove corner room. It faces downtown Dallas. The hotel is in a great area with lots of shopping and eating options. But the window opens with a nice view of the downtown Dallas skyline. The room itself is huge - probably about 700 square feet. The decor was very nice throughout the hotel. The staff was professional and courteous. We never ate at the restaurant or used the pool or fitness facilities. But everything else we experienced, from the accomodations to the hospitality, was top notch.

Hosted a meeting here and had a very fine experience. Would recommend highly. Upscale. Feels like New York.

Spent two nights at the Hilton Park Cities in Dallas Texas. Nice hotel in a pretty area of Dallas. Convenient to shopping and dining with a central Dallas location. Lobby and guest room very nice and clean. Staff pleasant. We stayed on the concierge level floor with access to continental breakfast and evening drinks and appetisers. Food was average. Our only complaint would be the bed pillows. All needed replacement. Take your own if possible. Would stay there again.

I visited The Hilton Park Cities for a weekend. Overll the hotel is fairly nice, but service is what counts for me. I found that there was an attitude of indifference throughout. If I wanted attitude I would stay at a much more exclusive hotel. My room key did not work and they thought they did me a favor by getting me another one. The food in the restaurant was as greasy as a truckstop...make sure you hit the town rather then eating at the hotel. The list goes on, but I will stop now. Overall for the price paid.........I should have stayed at a much more "service" oriented luxury property.

I do agree that the reviewer below is sadly mistaken about their stay at the Hilton. Their poor attitude is probably what contributed to their "terrible" experience vs. the hotel itself.

I recently had an evening wedding reception at this hotel. As a whole, this hotel contributed to my wedding day as a million times better than I could've imagined. The events coordinator was personable and excellent, the valet staff did a terrific job shuffling 200 guests of out their cars, the wait staff did not let you get out of your seats to do anything but serve you during dinner, and the bartenders went out of their way to make or find the right drinks for you. Most of all, the chef was excellent and all entrees, including its presentation, was in culinary-style. This is the same chef who heads the OPIO restaurant, the reviewer mentioned below. The food and service was so good, that we requested a post-brunch at the very last minute for our guests at the restaurant the next morning.

This hotel is not your extravagant typical hotel, but a new, modern, simplistic, and contemporary hotel when you walk in, the lobby decor and ambiance gives you the impression you are in a boutique in Paris or Italy during the Romantic Era.

All weddings aside, obviously customer service and food is excellent at this hotel. The standard rooms and suites are modern-decor, very clean, and spacious. The front lobby, bellmen, and hotel staff were excellent in responding to requests. This is also a great location since you are in central dallas, five minutes from downtown, five minutes to the Galleria and restaurant row, and five minutes from all the nightlife.

What more can you ask for?

I don't know what planet the previous guy is on... but... I've been going to Dallas Park Cities since it opened, on business, about once every 3 months. I've been there about 5 times now. The rooms are clean and comfortable, the service is fine, they always offer to bring my bags up, (but I refuse... because that's just silly when you have one carry-on...) I even needed to print an email, and they let me behind the counter into the office to print - no questions asked. I'm young, and many times have to deal with sub-par service because I'm young... this has never been an issue here. I've never eaten at their restaurant, but it looks nice -- and I'm sure the joker above was blowing it out of proportion. (Since when to hotels actually "lose" reservations anymore?? really... He probably didn't confirm his internet reservation.)-NYC jk

Took my wife for a little getaway...wanted somewhere where we could relax for the weekend and get a little r&r. The Hilton was definitely the place for that!

The place had a very homey feel...and the neighborhood was like one in NYC. We walked to a great restaurant down the street (Tramontana) for dinner, then walked to Starbucks for a late night latte.

The breakfast buffet was awesome (try either the French toast or the Eggs Benedict...or both!) and the price was great $11 a person.

Service was awesome - friendly yet relaxed. Would definitely go there for another urban get away!