Excellent service and lovely location

I work in the international 5 star hotel industry and was highly impressed by service standards! Really friendly, pro-active and proffesional staff. Located in the vicinity of many sights it is worth a true recommendation.

Fantastic Berlin Hilton

Wow! what a brilliant hotel. we stayed here over christmas 2004 and had a fantastic time. the location is ideal for all major attractions and the staff are the friendliest you could find. nothing was too much trouble for them and everyone spoke brilliant English. the rooms are all roomy, fresh and impecably clean. trader vic's bar was a wonderful place to relax at the end of a days sightseeing. the italian restaurant 'fellini's' is fantastic and the health club and swimmimng pool are well worth a visit. what can i say - both my husband and i and my 3 children had the most wonderful time and will definately be visiting the berlin hilton again!

Ist Class Hotel

great Hotel,

Ist Class very attentive Staff,lovely location, 3 great restaurants, shopping mecca on its doorstep

Excellent Choice

Just returned from Berlin, the staff and facilities at this hotel are excellent. We paid extra for a dome view room which was well worth it, the bathroom was spotless and of a wonderful design. We ate in the Italian restaurant there and this was also brilliant. The breakfast was also excellent, great choice and great service. The only down point is the mini bar, if you move one thing you are charged for it, the reception dealt with this efficiently. Cant wait to sample another Hilton Hotel if they are all to this standard.

Excellent hotel

Spend new-years eve here. Stayed at the executive floor. The lounge is not really big enough when all rooms are booked. However the loungestaf is excelent, helpfull, friendly and polite (this is rare for hotels in Berlin). If you're traveling to Berlin and are willing to pay for good service, stay at the Hilton!

First Class Hilton

We stayed at the Berlin Hilton from 6 August to 11 August. The hotel is in a superb location with the U2 U-bahn directly outside and the U6 line around the corner. Checkpoint Charlie, the Reichstag and the Brandenberg gate are all within 15 mins walk but the U-bahn means that there is easy access to these and the rest of Berlin if you don't fancy the walk. A number of bar / cafes are in the immediate vacinity but these did not detract from the peace and quiet.The hotel room was very nice although we only had a view of the inner courtyard rather than the Gendarmenmarkt, (25 euros extra per night for view). Any request was dealt with straight away and the cleanliness of the room or the hotel could not be faulted. Beware the computerised mini-bar which charges your account the moment you move any of the drinks etc. (All resolved once I explained the problem to the staff).We would certainly stay there next time we are in Berlin.

Excellent Location

Large hotel in excellent location for the 'real Berlin', best museums, historic locations, the old East Berlin and new architecture and shopping districts on your doorstep. Comfortable rooms (great toiletries). Food was very good, especially the hotel's Italian restaurant and the huge varied buffet breakfasts were excellent. Well located for public transport - metro stop right by hotel. Friendly efficient staff made for a superior base.

One of the great Hiltons

An excellent Hilton property. The rooms are large, modern and many with a fantastic view on the "Gendarmenmarkt" and the cathedral there. The staff are very pleasant and extremely efficient, and they sure know how to treat HHonors Gold members: Full upgrades, complimentary breakfast and welcome gift in the room.Also, the location is ideal for excursions around berlin, be it on foot or by underground (which stops right outside).

Superb Hotel/Location

Stayed at the Hilton Berlin 18/19 April 2003 and it was perfect. Staff/location/room/facilities. As a frequent traveller we expect v.high standards from our hotels and the Hilton met everyone. We were on a bed/breakfast basis on the executive floor and it was well worth the extra. The breakfast was huge and superb quality. The location is also superb. The hop on hop off tourist bus leaves from just outside of the hotel - taxi's are always on hand should you prefer. Across the road is a selelection of bars/cafe's and next door to the hotel is the best chocolate shop in the world.What more can I say, I would recommend this hotel a hundred times over.

Pleasantly professional

Although it truly is a large hotel, the Berlin Hilton's staff is more than capable of making one feel welcome. I found the staff to be highly professional and polite. The front desk staff, the bell hops, the cleaning staff, and the attendents at the breakfast hall (great food, by the way) were all delightful. Regardless of the language of the conversation--English or German, I observed that guests were always treated well.

The rooms are functional and quite clean. The business center is well equiped. However, I have to admit that, beyond breakfasts, I didn't take advantage of the restaurants. Therefore, this review will end here.