Hilton Prague Hotel
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TravelPod Member ReviewsHilton Prague Hotel
this hotel is poorly placed for most tourist activity and their prices for "extras" is over the top. The Wifi in the lobby was free but if we wanted to access wifi in the room the charge was over $30 per day. Our breakfast was adequate and the dinners were OK but very expensive. If you want to go to the Jewish Quarter or the Old Town Plaza, the taxis from the hotel charged 30 Euros for the 10 minute ride. Walking might be fine normally but we were there in a time of high heat and walking was uncomfortable.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hilton Prague Hotel
A 5 Nights' family holiday - smashing!!
Just returned from a 5 night family holiday to Prague. Like the previous observer I was slightly worried after reading all the negative reviews on the Tripadvisor website. But, I'm pleased to say, having stayed at many Hilton hotels in the Uk (and my father being a shareholder!!), the Hilton Atrium, Prague wins hands down! Being a large family (my husband and myself, son of 14, elder daughter 10 and twin girls of 7 years old) we obviously needed 2 rooms, and because there were no 2 non smoking rooms available together on the lower floors were upgraded up to the executive rooms on the 7th floor, where there was ample space, comfort and luxury to accomodate the varying tastes of all the family!!! Words can not describe the appetite of my family when faced with the fanfastic buffet breakfast. Indeed it kept us going all day, providing the very much needed fuel for all the sightseeing. The evening buffet was also of good value and standard. The cleanliness and service at the Prague Hilton was excellent. Much higher standards than what I have experienced in the Uk. Will certainly recomend this hotel to any family who wish to visit Prague.
(The swimming pool was a big hit with our children)
Stayed there 2 nights and absolutely loved it. Didn't expect much after reading some of these reviews and probably wouldn't have booked it if we'd read them prior to booking, but thank God we didn't because we can't recommend it highly enough. The hotel is beautiful, the Atrium is very impressive. We were upgraded to the 8th Floor with a big room with a balcony and view over the atrium as well free use of the executive club lounge (snacks, drinks, internet access). Staff were most helpful and everybody spoke English. The breakfast buffet was huge and had lots of variety, and the quality of the food was very good. Only drawback is getting into town, although a 10 mins walk isn't really that much - it was just the crossing of a busy street which was a bit of a pain. We thoroughly enjoyed our stay and can certainly recommend this hotel, although reading the other reviews it does appear that some of the non-executive rooms are quite small (couldn't verify that).
Breathtaking Atrium, Irritating Corridor Music (sorry so wordy, summary at end!)
The 5* Hilton is pretty much what you'd expect of a 5* Hilton - Greeted at the door by a stout gentleman in a large top hat and ushered into a huge marble reception, with jewellery and crystal shops nearby, decorated with jungle proportion plants and a water-feature. The atrium is spectacular and gives a feeling of tremendous wellbeing (which is lucky as there is no Hilton transport from the airport unless you book one of their limo's in advance for the pricey tag of 850Kc/£20)
The reception staff are delightful (somewhat uncharacteristic of the standard Czech service sector - supermarket/shop sales assistants are outrageously offhand - dare I say rude - by UK standards!!!) and their English impeccable.
Breakfast (up to 6 courses available at the buffet!!) is delicious: pastries, fresh fruit and bacon are especially fabulous, but some may find the pace of the dining area somewhat frenetic, and if you do not guard your table well you may find your carefully selected delicacies whipped away in your absence - indeed even from under your very nose - in the painfully hierarchical melee of serving staff's enthusiasm to clear the place in time for lunch!!
The 24 hour Bistro serves good food at not entirely unreasonable prices, but beware the sting in the bill is definately from the drinks - the Zest Bar and Bistro serve Krusovic beer at a brain-spinning 135Kc/£3 per pint, with spirits even more frighteningly hiked!! (Local bars in town will serve beer at 17-30Kc/40p!!)
The rooms are comfortable, with excellent air-con and laptop internet access point as standard. The beds are huge and extremely comfy, although the bed linen condition at times hinted that numerous trips to the boil wash was beginning to take its toll... The mini-bar is unsurprisingly extortionate and to be avoided (except to remove the contents to make room for your own water/beer from the nearby supermarket at Florenc Metro!) Check your bill carefully, we mysteriously apparently ate 2 bags of peanuts - which were still very much in the fridge as far as we could see!!! The Satellite TV is extremely limited - only the Hilton advertising channel, BBC World and amusingly BBC1 for the English-speaking guest (out of 40 channels!) Room movies cost 800Kc/£20!!
The pool is "compact" and not for the serious swimmer but the outside terrace and jacuzzi with a view is a nice touch. The mixed (naked) Sauna with large signs outside banning the use of swimwear is perhaps a little off-putting to shy guests!
Overall a fabulous hotel at first glance, and certainly handy for the main tourist traps (assuming you're happy to negotiate the surprisingly straightforward Metro - TIP: buy a 3/7/14 day pass, rather than individual tickets, that way you can drift around the whole transport system without worrying about having small change and which buttons to press every time!!)
Our only serious complaint was that the cheesy plinky-plonky piped corridor music is switched on at 6am, and remains on until 10pm EVERY DAY. If you are a light sleeper, this will ruin your plans of a long lie - it drove us insane!
So, expect to be wowed on arrival, fed to bursting point, fleeced for drinks/entertainment/transport to the airport, and sleep on the comfiest bed in the world - but only til 6am when the fat lady starts to sing...
You can do much better with other hotels in Prague
OK for business people due to high speed internet access in every room and good conference facilities. Public areas, restaurants, gym, etc. are pretty good and service is not bad. The rooms are a disappointment with some of them a LONG walk from the elevators.
It is definitely worth spending a little more to be on the executive floors 7 & 8 with 8 the best choice since the lounge with free drinks, snacks, internet, etc. is there. When you book try to get the best view towards the city, river views are not very exciting.
For less than a standard room here you can get a fantastic experience at other Prague hotels.
Great place, shame about the hotel
We were far from bowled over by this hotel. However when we walked in (the location is not central so beware) we thought we were onto a good thing as the lobby looks great. Unfortunately the room was very average. This is obviously a business man's hotel with all the necessary amenities to make it a 4 star, but the rooms seem to have been mossed off the agenda. They were dark and quite shabby and very small. I expect this is New York but didn't in Prague. This notwithstanding our break in Prague was fab and we did like the Casino which seemed to give us a taste of the underworld with loads of businessmen with their fat cigars, nowhere near as glitzy as Vegas but loads of fun!!!!! Being non central as well gave us the opportunity to try a variety of taxi drivers which itself was an adventure, especially at 6am when you are a little the worse for wear! To be honest this hotel reminded me of the airport hotels around Gatwich and Heathrow, wouldn't go there again but the staff were professional.
When you book hilton, you get hilton: business orientated.
We visited for valentine's day (12-15.02.04), and pretty much concur with the points made by the other reviewer who stayed there during this period.The rooms are- well rooms. Nothing exceptional, entirely average, at the lowest they could be described as characterless and entirely unsensuous. On the other hand they were adequate, clean, and were essentially a base to explore the town from.The staff were entirely courteous and attendant- unless you want to change rooms and then they become more vague and unable to determine whether they will have any double rooms available tomorrow or not (they never did)- it was valentine's day and i was made to feel like a wantom whore for requesting that my fiance and i didn't sleep in seperate beds like a pair of pensioners.The lasagne in the bistro is gorgeous, as is the breakfast- head for the pastries!The casino is a great way to round off the evening-remember to take a passport with you. Betting on table starts at just over a pound- its good for people watching and free drinks even if you don't want to fritter away too much of your spending money.The hotel's nearest metro station is Florenc and could be reached by a 10 minute walk, and from there you can go pretty much where you please, for around ?5.00 for a three day transport pass. The tansport network is excellent, and the average wait for a tube to your destination is around 3 minutes. Buses are easy to navigate, but you may have to wait longer. there is what appears to be a disused bus station outside nadrazi holosovice station which looked rather intimidating at night. I would definately recommend taking the 187 bus from nadrazi holesovice to the zoo, as it drops you right outside. There is a rather ecclectic selection of creatures there- Silverback gorillas, vultures, giant turtles, bats and an amazing bird cage that is built into the side of a cliff which includes Kites.Unless you have money to burn, give the taxis a wide birth, we payed ?6.00 to go just over a mile one day when we lost all sense of direction and it started to snow.The Hilton isn't somewhere to go for a romantic break, but it is a hotel of good general standards with a nice location and a fantastic lobby.The 'museum' stop (about two stops down from florenc) is a good place to go shopping- you'll find Mango, Zara, Benneton, Levis and many other great stores in this district.
I stayed in this hotel over Valentine's weekend and depsite it being almost full we found that the service was excellent and that there was a wide variety of food to choose from at Breakfast. All the staff were friendly and helpful and the room was clean, well decorated and spacious. The hotel is approx a 15 min walk to the town centre but there are plenty of cheap and pleasant restaurants near by.
Four Star Hotel with 2-star rooms
The short: Beautiful western-style hotel a few blocks off Old Town Prague with so-so rooms.
The long (ok, really long):
Your car door is opened by a smiling doorman in full coat and top-hat.
Not a bad way to start your trip.
Upon entering the hotel, you are greeted by 5-star staff...helpful, friendly, courteous to a fault, and all English-speaking (thank God or we lazy Americans would be in deep trouble). An expansive, towering atrium with a huge, hanging modern art piece is the heart of this hotel. You grab a ride up to your room on a glass-walled elevator to get a better look.
At this point, you're thinking, hmmm...maybe, despite all I've heard, 5-star in Europe really DOES mean 5-star! Then you open the hotel door.
Wah wah wah...suddenly this hotel drops a star or two. If you're lucky, you get a room right up there with your average Holiday Inn. If you're not, think Best Western.
To be fair, the rooms are very clean, the linens are above-average, and the beds are comfortable. In Europe (or anywhere else in the world, i suppose), that's about all you can ask for unless you're willing to spend your life savings. We had a view of Old Town and Prague castle, but other than that I gladly would have taken a bigger room that faced the atrium.
If you're a non-smoker, be very clear about getting a non-smoking room.
People smoke EVERYWHERE in Prague, and if you get a smoking room, you might as well start as well. We actually moved out of one spacious "non-smoking" room because it smelled like, well, smoke...and there was an ash-tray sitting on the table. Hmmm...Off to our final room, with no trace of smoke but, unfortunately, a lot less space as well.
You'll find a small casino with professional staff on the bottom floor, with a doorman that looks like he came straight out of a Guy Ritchie film. Free drinks, craps tables, poker and about 20 electronic slot/poker machines. Stays open late (4 or 6 am, i don't recall exactly). On the main floor, there's a small, Holiday-Inn-type bar with TVs, some nice sitting areas in the atrium, and a couple of quiet restaurants that charge typical hotel prices.
ONE BIG PLUS: A gorgeous, gorgeous fitness center and spa. Grab a full-body massage on the cheap (about 60-80 US/hour), but only after you sweat a little in the extra-large, modern gym.
The Hilton's location is above average. It sits in a not-so-attractive spot (you walk out the front door to a view of a major four-lane street), but it's right next to the river and a few minutes on foot (past the McDonald's) gets you into a central commercial area in Prague. Ten minutes walk gets you to the heart of Old Town. There are taxis, sanctioned by the hotel, on call outside 24/7, a definite plus in a city known for shady cab drivers.
All in all, we were very comfortable at the Hilton Prague. We passed by several "old-time European" hotels in Old Town that looked beautiful and much more "quaint", but I have no idea what the rooms are like.
By the way, if you want a great dining experience with the perfect view, hit U Slatne Zudne...or for more casual fare, try the rooftop deck on top of the U Prince Hotel across from the astrological clock.
Even in February, we were toasty warm under the ample heatlamps, while sipping hot wine and staring across the square.
You know, come to think of it, you won't spend much time in your hotel anyway...
Enjoy this beautiful city!!
First Class hotel.
Stayed in the Hilton during the 2nd week of January 2004, this impressive hotel is located to the north east of the city on the banks of the River - The Hilton lives up to it international name in terms of service, room quality and of course its prices, its staff were excellent, warm and friendly.
Its above average score is due to the location, its overpriced taxis and room noise although this is to be expected in any very large International Hotel and none of this issues in anyway impacted our enjoyment of this fantastic city.
The Old town is a 20 min walk and a further 10 to Wenseslass Sq, though the hotel is close to major Tram stops and the metro which run until the early hours of the morning. Shop around for prices but if your used to the 5* lifestyle you cant go far wrong with the Hilton.
Stayed in the Hilton Prague in January. It was only a couple of months after the floods and we were amazed to find out that the casino and basements had been flooded (the hotel is set up on a hill & must be at least forty feet higher than the river!). Despite this, we couldn't fault the standards of the hotel, everywhere was imaculate and perfectly clean. The hotel is spectacular when you walk into it (with a huge atrium at the base of which are two restaurants, 24hr cafe & the main bar). The food was fabulous and very cheap for a five star hotel and the staff were wonderfully friendly and helpful. If you know your way, it's only a ten minute walk into the centre of the city. The rooms were fabulous, all air-conditioned and beautifully maintained. We couldn't fault this hotel at all and would highly recommend it!
TripAdvisor Reviews Hilton Prague Hotel
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