Hilton Philadelphia Airport
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Swimming pool
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Historical Traveler Reviews Hilton Philadelphia Airport
Served Its Purpose
I stayed at the Hilton Airport the night before a morning flight out of Philadelphia Airport. For the purpose I was using the hotel it was an excellent value. I paid $89, which included a Friday night stay, shuttle back and forth to the airport, and seven nights of parking- you can't bet that value in the area. The room was nice, basic, but clean and comfortable. The shuttle ran every 20 minutes from the hotel to airport. When I arrived back I called the Hilton and a shuttle was sent right over to pick us up. The shuttle driver also dropped us off right in front of our car. I will definitely stay at the Hilton every time I fly out of Philadelphia!
It really wasn't that bad!
We stayed at this hotel on July 9th as part of a group, so I didn't bother to check the reviews until the night before we left (usually I rely heavily on tripadvisor reviews). After reading some of them, I started calling other places, but we decided to stay there because that was where everyone else in the group would be. It really was fine. The rooms are on the small side, but they certainly weren't dirty or dingy like some of the other reviewers commented. The bathroom had been remodeled with lots of granite, but they just put the granite over the existing tile, which resulted in a smaller shower. They compensated for this by adding one of those shower curtain rods that bows out. The weird thing was that they didn't go over all of the tile, so some of the old tile by the bathroom door was still visible. The Ritz-Carlton this is not.
The service was better than I expected. We checked in very quickly, and had a bellman immediately. They brought the cot for our son within minutes of our arrival, and when I asked for extra towels, they were also there within 5 minutes. Similarly, room service brought a nice kids meal to our son within 20 minutes.
I wouldn't want to stay here on an extended vacation, but it was fine for a night (or two if you must). The price was $59 for the group rate, and you can't get much cheaper than that for a motel.
This Hotel is the Pits!!! Don't Go!
What a difference the rooms are in this hotel from the Lobby! I have to agree with the other person who wrote felt like the Twilight Zone! You step into the elevator from a lovely lobby and transported to a cheap motel including the moldy smell! Will never go to a Hilton again. Thanking God it was only one night! Rooms filthy, bedding filthy, and lets not even mention the bathroom!
Where are these reviews coming from???....
I have stayed several times at this hotel before early morning flights most recently April of 2005. I've never had an issue w/ the rooms not being cleaned nor with the shuttle not being available. I can't imagine all these people having the same problem and me staying there probably 5 times within the last year and never having an issue.
The staff has always been curteous and helpful. The shuttle drivers come promptly when called. And lastly the rooms were cleaned and well cared for.
Everytime I have stayed at this hotel I have booked through priceline and saved a fortune off rack rates.
Look for an alternative
This hotel is completely run down. I stayed at the Sheraton Suites across the street a previous stay. I thought I'd try this Hilton for comparison. Low value for your money.
I travel all over the U.S.... thought I'd treat myself to a Hilton
I travel all over the U.S. I generally stay with Extended Stay/ Homestead Studio Suites due to the conviences of fridge & micro. laundry facilites. This trip I thought I would treat myself to a "Hilton". Bad choice. Filthy rooms (doors cruddy, bathroom with scattered hairs & string. Toenail clippings on carpet, there for 3 days (not mine) I had to ask that they come back & vaccum. Cleaning staff, do not clean (do not show up to clean; tell you that they only have 10 mins to clean your room,"leaving soon" and also "we are so backed up, can we clean tomorrow"?) I purchased my own cleaning supplies. It was like being in the Twilight Zone. The foyer is comfortable & inviting. Take the elevators up and you're transported to Bottom of the Barrel Inn. Management was embarrassed, gave me 1 night cost off my bill. Promised next visit would be better. I'd never go back, it was that bad.
This place is a dump. It's tired, not clean, and just dreary. You'd be much better off staying at the Sheraton Suites across the way. Surprised it's a Hilton. Bad.
Van service & Rooms terrible
We stayed here one night for an early flight the next AM. Won't stay here again. Asked for a room with a view of the planes landing, same floor, same type room, charged me an extra $79 on top of the $112 I already paid. The room was not very nice, the bathroom door didn't even shut all the way because it was misaligned on the door frame.
We were told on the phone that the shuttle ran 24 hours and when we got there they told us it didn't start until 4AM. We had to be at the airport at that time. When we came back from our trip we called for the shuttle to take us back to the Hilton and he drove right by us. He looked over at us standing in front of the sign that said Hotel Shuttle, I waved, he kept going. We waited 10 mins for him to come back around, but he never did and I had to call once a again. After all the other passengers had been picked up by their hotel shuttles, 45 minutes later the van driver shows up, opens the door while still seated in the drivers seat, doesn't get out to help us with our 2 bags, doesn't say a single word to us. All he did was munch on an apple and speed the entire way back to the hotel. We were livid. We didn't tip him because of his attitude. I will never stay at this hotel again and I will tell everyone not to stay there. Bad experience.
As Airport Hotels Go, This One's Pretty Good
The public areas are nice, the pool (indoors) seemed in good shape. The restaurant was uneven, but the staff was quite helpful. The room was very well-kept. In short, no problems whatsoever.
Van driver couldn't care less
On a recent saturday evening we waited for 50 minutes at the airport for pickup. We made three calls to the hotel and each time they said another van would be there promptly. There were over 15 people waiting at my stop. Once we arrived the manger was indifferent. She said a driver had left early. They don't care.
TripAdvisor Reviews Hilton Philadelphia Airport
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