Hilton North Raleigh/Midtown
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Historical Traveler Reviews Hilton North Raleigh/Midtown
PARASITES FROM THE RALEIGH HILTON- Yes, creepy crawly bugs
I got some type of parasite from the bed at the Raleigh Hilton. They have been difficult to get rid of and have left some lingering sores on my right arm. I should have been tipped off at check-in time, when I walked down to the restaurant and the rank smell at their front door was so bad I could not eat there. I am usually really good at detecting types of smells- smoke, bad fish, sour dairy, BUT I could not tell was that highly unpleasant odor was.
I would recommend that even if you are FORCED to make a decision to stay at the Raleigh Hilton or sleep in your car, choose your car. You'll be uncomfortable, but also bug free when you get home.
Not what we booked and were confirmed
We booked several rooms on New Year's Eve and they were guranteed on a credit card. When we arrived our rooms with king beds had been giving out to other guests. At first they gave us a 10.00 discount and then after speaking with mgmt. they gave us our room at half price. After getting back home I called the general manager but spoke with his secretary (I think, she said she was second in charge) and she said they when you book a room with The Hilton you are not guranteed a room with a king bed but just a room. She said if another guest arrives before you and wants a king bed then they may give your room out. (Our rooms were guranteed on a credit card and were confirmed to have a king bed). She was not very concerned (to me she wasn't) and said this was all that was going to be done. I have contacted The Hilton's guest services and two different representatives said that when you book a room with a king bed and it is guranteed you are suppose to get that room. Very disappointed with the response from the North Raleigh Hilton and they said they have sent an email (have not seen it) and I called them and asked them to send it again and they said they would but we still have not seen it or have not been contacted by the general mgr. by phone like I asked to be. Guest services at The Hilton (Corporate, not North Raleigh Hilton) is sending a certificate for a free night's stay and I received a letter of apology from guest services.
I stay at this hotel because I've got it from priceline with pretty good price. The hotel is clean, good size, and the bad is good. Maybe I am not good in reading the map, I have little problem to find this hotel.
Room was Wonderful, Staff a Bit Grumpy
My room on the 6th floor, executive level, was absolutely wonderful. (I think I got this floor because I'm a Hilton Honors member. I didn't ask for it.) The room was sparkling, the TV worked well and the bed was incredibly comfortable. There's a nice breakfast set-up on this floor as well.
The hotel sportsbar was enjoyable, we were there on Yuengling night, and got a good deal on draft.
The cleaning staff and front desk were business-like, never really making you feel comfortable or making eye contact with you.
Rooms need an update
Although the lobby area was very beautiful, my room was in dire need of an update. For the price, I expected more than an old/poor insulated room with a cramped bathroom. Staff was aimable, but it is the room and a good night's sleep that brings me back to a hotel.
Enjoyable experience at the Hilton North Raleigh
I stayed at the North Raleigh Hilton for the annual IAPS Convention in May 2005. The various semiars were held in several convention rooms. The hotel staff had each convention room neatly arranged with stage etc. for presenter and chairs for the audience. These rooms were clean and the daily events went along smoothly. I had a standard room, 2 double beds, non-smoking that was very clean with the most comfortable beds and roomy bath. I was most impressed by the down comforters and 4 fluffy pillows for each bed. I had a very quiet night's sleep even though the hotel seemed to be filled with guests. I ordered room service that was delivered very quickly and was very delicious. I thoroughly enjoyed my stay in Raleigh.
Not very happy
Hotel is in desprite need of remodeling. Not really much to say, but will not stay here again.
I attended a state conference at the North Raleigh Hilton and was very disappointed with the quality of the food and the wait staff during the contracted meals. Most of us never got a beverage of any kind and coffee was out of the question it seems. The conference rooms were not sound proof when the screens were pulled and it may it very difficult to hear the presentations. The accoustics in the main dining room were terrible even with a microphone. I would suggest not using this facility for a large conference.
Loved the Hilton North Raleigh
I only have great things to say about the North Raleigh Hilton. My family had their family reunion at the North Raleigh Hilton on September 4-7, 1998. The staff offered excellent service. They were very courteous and left no stone unturned to accommodate our needs. The group sales leader was extremely excellent. I have very picky eaters in my family and they assured me the food was delicious. Those little small tips the hotel accommodated us with meant a lot. The microphones, PA system and piano, etc.. was there and waiting. This is our 30th family reuinon. The reunions are held in NC, SC, VA, DC, MD, NY and FL (and any other state the family wishes)and rotates every year. The reunion was a success. A successful reunion requires great planning.
Terrible Banquet services here
My family had there family reunion at the North Raleigh Hilton from July 4th - July 6th, 2003. The family reunion banquet at the hotel on Saturday, July 5, 2003. The banquet staff was rude and unattentive and the service was terrible. My cousin had to send bread back because it was molding. Also, the speakers at the reunion were not given a microphone because the hotel staff could not provide it. I was very disappointed in the North Raleigh Hilton banquet services. Sad, sad, sad.
TripAdvisor Reviews Hilton North Raleigh/Midtown
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