Hilton Grand Vacations Suites at Hilton Hawaiian Village

2003 Kalia Road, Honolulu, Oahu, Hawaii, 96815, United States | 3 star hotel
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Location

This 3 star hotel, located in the Waikiki area of Honolulu, is near Germaine's Luau, US Army Museum of Hawaii, Segway of Hawaii, and Mandara Spa.
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    TravelPod Member ReviewsHilton Grand Vacations Suites at Hilton Hawaiian Village Honolulu

    Reviewed by blask-travel

    Excellent value - but not perfect

    Reviewed Aug 31, 2013
    by (1 review) Washington DC Area , United States Flag of United States

    Mary got a 2 bedroom suite with Ocean View as long as we agreed to a ninety minute sales pitch to purchase a time share, which we did later in the week. Unfortunately the ocean view also faced the garden area which was used for an outdoor movie theater the first evening, and a corporate party another time both of which were very noisy. When this wasn't used, the Luau, which is performed outside on an adjacent building provided unwanted noise as well. I recommend getting a room that is located on another side of the building if you want to avoid the noise from the Luau and the garden events.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Hilton Grand Vacations Suites at Hilton Hawaiian Village Honolulu

    Amazing Grace!

    from

    The one bedroom villa that we occupied at the Hilton Hawaiian Village's HGVC Tower (Time Share Division) was spacious, with an equallty spacious balcony with a view of the Pacific Ocean and Waikiki Beach to the North, as well as Diamond Head. The rooms and halls were quiet and extremely well kept. Laundry service was available at an extra charge at w/d on each floor. Easy walk to shops, groceries, siteseeing, beach, park or bus. Concierge was knowledgeable about everything, although always suggest reading up on places before you go (i.e. Frommer's) and the Village has cultural events, such as a parade and hula dancers, ukelele classes, lei making classes (sign up quick for those). They have some nice touches. We were offered a compimentary suite to dress for airport when our place took off much later than check out. This left us almost entire day to spent at beach/pool/spa. You just can't imagine, the open air lobbies, the penguins walking around, the beautiful birds and the food choices are unlimited. What a nice ending to a beautiful trip!

    Loved the Timeshare without Buying

    from

    We stayed in the Lagoon Tower Condos for 6 nights in early October. We originally booked that time because we heard the weather was great that time of year. Also, because it wasn't during the high tourist season. We all had a memorable vacation.

    We arrived about 10am and was told our room wouldn't be ready till about 2pm, so we left the luggage with the bellhop in the lobby. They have a huge area roped off and everyone's luggage is tagged so we felt safe leaving it there. When our room was ready it was great ! It was a one bedroom/one bath condo. The kitchen was stocked with enough dishes for 4. A very nice sized refrigerator. Bathroom was ok size-nothing huge, but fine. And the master bedroom was good-sized too. Every day, the maid would leave coffee packets and laundry detergent (both free).

    I had heard that coffee in Hawaii is very expensive so I didn't use the coffe packets the first day-thinking we would be charged for them, but we never were. They come with the condo.

    There's 2 washers and 2 dryers on each floor (free). Our lanai faced the next hotel-the Renaissance Ilia-but not too close that you could see into someone else's room. It was EXTREMELY quiet and private. Even though we were on the 17th floor, taking the elevators was no problem.

    The shops at the Hilton Hawaiian Village were great too. Did lots of shopping for souvenirs and essentials at the ABC store (closes 1am). Good place to get milk and bread and sodas for the kids. Maybe cuz we went during the "off" season it was never too crowded in the Village. Also ate at the Rainbow Tower Restaurant for their dinner buffet. With Pleasant Holidays thru AAA you get buy-one get-one free coupons otherwise it would have been very expensive ($30-adults;$25-kids).

    The only thing I could say that was bad about the hotel was the security. You didn't need a room key to access the elevators like in a lot of other hotels--anyone could access any floor. Also, the parking was good. We paid the extra $12 a day for parking at the hotel. It turned out to be a good thing. If you want the entire trip's parking charged to your room, they will give you a card-key to enter and exit the parking structure, so you don't have to deal with parking stubs-you come and go as you please and they bill you at the end. The parking structure is right next to the hotel. You just have to park on the upper floors cuz the first 2 floors are for valet parking only. But they have walkways leading from the upper parking floors right into the hotel lobby so it was very convenient.

    We were VERY lucky we didn't stay in one of the hotels closer to the heart of Waikiki--near where the Outriggers are and the Beachcomber Hotels. That was way way too noisy and crowded. I would have hated to have had a room either facing the streets or the beach as both are extremely noisy all day and all night. I guess that would be ok if you were young and just wanted to party all night long-but we have little kids and needed some quiet time. That's what I liked best about the Lagoon Tower--it was the last tower on the property and very quiet, yet you only had to walk a few hundred yards to get all the action at the beach.

    It was a great place to stay--you're staying in a timeshare without having to buy one. And there was never really any pressure to listen to their timeshare lectures. At the conceirge desk they ask if you're a renter or a buyer, then ask if you'd like to go to a lecture-but that's it. We walked through one of the Outrigger Hotels (with Dukes in it) and were totally put off by their sales lady. Every single time we walked past her booth she tried to grab us. I would highly recommend this hotel to anyone, especially with kids. Enough room for everyone and 2 tv's. Also there's a great coffee shop right across the main entrance to the hotel. All you can eat pancakes that come with egg/toast/coffee for about $3.99 a person. Open 24-hrs a day. Late mornings there's a line outside but it moves quickly. A great deal !!!

    Loved it before, not this time!

    from

    We had previously stayed at the Hilton Hawaiian Village and the Hilton in Waikoloa 4 times....then we bought ownership in Hilton Grand Vacation Club...our first stay in a one bedroom with our grandaughter was great!. We had a lovely time and everything was clean, taken care of, and the staff was extremely helpful...Then, my husband and I went for a three day weekend.....we thought that a studio would be fine just for the two of us! Boy, were we Wrong!....no balcony (we knew that) but still, the hotel rooms have balconies ...... then there was the problems of water on the carpet in front of the refrigerator-which had been defrosted and the water left to run everywhere...we called down and the results were less than satisfactory!...Oh, yes, the bed was hard as a rock and lumpy and the pillows were lumpy and awful (not like the Hilton quality I knew) We had to ask for washcloths as none in the room...the t.v was small and I mean small....the room was small and claustrophobic! It was by the elevators and was like a space left over they didn't know what to do with!!!!!...If we wanted to sit, one got a comfortable chair and the other had to sit on the bed or a hardback chair....there were two of everything for dishes and silver...(what if we had wanted visitors - and actually we did) No forks, glasses etc. for who we wanted to visit so we didn't ask them....(not like home!- I know you want it for two, but that is riduculous!) the staff was thoughtful and considerate, but even they knew the room was a crackerbox...we used points for this...it was to be a weekend get away and we could hardly wait to get home to get a good nights sleep....I certainly hope our next stay in Orlando Seaworld is better in January...As an owner-I deserve better than someone staying in a hotel room for a couple of nights...I think we deserve our points back...Dorothy and Gerald Person

    Not crazy about Hilton Hawaiian Village

    from

    This resort has a lovely location but too bad they don't maximize their location with other nice amenities. There was contstant noise from the parking garage with car alarms going off at all hours of the day and night and the parking garages are very close to the towers so you hear them ALL THE TIME! The food is terrible and pricey. Not very healty and what I would call "Disneyland stlye food" -mass produced and greasy. I was expecting lots of lovely fruits and fresh fish- they were not to be found. We went to have a "Hawaiian" experience and the reasonable places to eat served things like Deli sandwiches and burgers. We had three teenagers with us and the beverages alone for them (non-alcoholic) were outrageous let alone wanting to have a Pina Colada by the pool! The staff seems hasseled, resentful, and not very friendly.

    Good stay

    from

    We stayed at the Lagoon Tower in a 2 bedroom unit from Sept 7-11, 2004. The unit was new - granite countertops, new appliances, etc. One bedroom had a king - the other had 2 twin beds & the sofa pulled out to a bed. Bathrooms were both nice as well. Plenty of space for 4 adults and most important to me, it was clean. They do have washer & dryers but not in the actual units. They are down the hall and they are free so feel free to use them. If you call housekeeping, they will provide you with extra boxes of Tide.

    For those of you who have never been to HI before and imagine isolated beaches, the Waikiki area is not for you. Try visiting the Big Island or Maui or the North Shore of Oahu. For those of you who like "city life" near the beach, Wakiki is great.

    I have stayed at Hilton Hawaiian Village 2x before (1980 & 1993) and briefly lived in Honolulu in 1995. I can say that Hilton does have a great location in Waikiki - most other hotels do not have the amount of beach front or amenities. Yes, it is a very big hotel and almost like a little city by itself. My husband had never been to HI before and liked this the best (we visited the Big Island & Maui as well during this trip) He loved being able to learn to surf right there yet having all kinds of amenities around. It really depends on your likes/dislikes.

    2 definite must sees while in Oahu: Pearl Harbor & Hanauma Bay. If you go to Hanauma Bay, go EARLY (be there by 7:30am) and you will beat all the crowds and see SO much sea life. We swam around w/a sea turtle for good hour. It was wonderful.

    We ate at many of the restaurants at the Hilton and ventured to some other properties. I know someone commented about cost but actually Honolulu was much cheaper than the Big Island or Maui. But HI is expensive in general so be prepared for that.

    We had a late flight - 10pm but had to check out of our room by 10am. However, if you go over to the main lobby of the hotel to the "Mail & Key" desk you can sign up for a hospitality suite and get 20 min per person in a room to shower, etc. We did just that and it worked out great. Went to Hanauma Bay that morning, had lunch, beached it and then showered around 5pm, went to dinner and went to the airport. Great service.

    Overall, I think the HGVC at Hilton Hawaiian Village was very nice. Again, depends on your wants/needs in a vacation. I would not hesitate to stay there again.

    Nice, but not a good value

    from

    My wife and two sons, 3 and 4, probably vacation 4-6 weeks a year. We stay in condos most of the time and own several timeshares. We had a week at the Marriott Ko Olina Timeshare but decided to do 3 extra nights at the Hilton Village Condos since this place has a reputation like it is THE place to stay in Waikiki. We had a 1 bedroom. The unit was nice, but primarily because it is very new. There's no washer/dryer (at least in the 1 bedroom). I'd say it was average to slightly below average size for a one bedroom. The tower the condos are in is the one furthest from the beachfront in the back of the complex - the village is huge with several towers as big as hotels in themselves. The Lagoon tower pool was a standard pool. The main pool was fancier but nothing compared to what you find at most the hotels in Las Vegas. The food and service was good, but not exceptional. The prices were too high, even for Honolulu. The room price was a rip-off. This place caters to the Japanese who aren't as price conscious as most Americans I think. Compared to the timeshare condos at the Marriott Ko Olina (and elsewhere), Hilton can't hold a candle to Marriott. The furnishings and size of the Marriott units are much better. If you want to stay in a new condo on Waikiki and aren't price sensitive, this may be your place, especially if you want a resort that has everything so you don't have to venture out of the resort (There's a little shopping/restaurant complex within the resort - the restaurants are nothing to write home about though.) Otherwise, you can get much more for your money elsewhere in Waikiki.

    The Lagoon Tower is great

    from

    Beautiful and roomy. They upgraded us from a studio to a one-bedroom. Everything was nice, clean, new. We had a great view, and we enjoyed the Lagoon tower because it's a little quieter than other buildings at the Hawaiian Village. Our only complaint is that this nice hotel is in busy Waikiki instead of on the beautiful north shore.

    Remodeled kalia tower suite (no mold and beautiful) 1/2/04-1/8/04

    from

    i used some introduction HGV membership points that i had purchased in las vegas to book a 1 bedroom suite in the hilton village. my girlfriend and i needed to take a vacation from the cold NE to get some sun and play golf.upon arriving at the HGV (rainbow?) tower, the staff informed me that my girlfriend and i would stay in the kalia tower. we did not know what to expect but things turned out fairly well. they did not have a king-bed room so we took a 2 double-bed room. however, when we got checked-in and opened the door to our room, we were pleasantly surprised to find a never-occupied and completely remodeled suite. hilton tastefully fitted the dual balcony room tropically with hardwood floors (kitchen/living), marble counter (kitchen/bath), tile bath, carpetted room.ROOM we enjoyed eating breakfast in the room and sometimes hung out in the roomy suite.STAFF one of the young staff was particularly helpful.LOCATION end of waikiki so slightly more quiet but easy walk to busy areas. luckily, we missed some nasty weather and got sunny and 80 degree days!HGV unfortunately, our lifestyles don't fit the HGV plan so i found the pressure sales presentation just aweful. the guy wouldn't let me leave.HILTON VILLAGES big and not good. the on-site ice cream parlor (name escapes me) staff was the least friendly retail people i had ever encountered. we ate off site most of the time because we had the most disappointing sushi dinner at hatsuhana.KALIA TOWER new but farthest from the beach of all towers (4-5 city blocks). NOTE: i later read that they had remodeled kalia due to massive mold problems. *************$ for my price, well worth it. we stayed 5 nights in hawaii and still have points left over for another few nights. even giving up 1 precious hour to hear the HGV pitch again.

    Penthouse

    from

    We stayed in the top floor, two story,three bedroom and three and a half bath penthouse suite. What more can i say. It was huge and had a great ocean view. HILTON is the greatest, no reason to stay anywhere else in Hawaii. Best week of my life. LOVED IT.

    Excellent Time!

    from

    We used our club points (a full years worth plus some of the next years) to stay 8 nights at the HGVC. We had a beautiful 2BR condo overlooking the ocean. We ate breakfast every morning on the lanai. We could tell there were others there from our time zone-lights on at 3am.

    The desk staff was awesome with suggestions, preprinted maps, and information. We didn't enjoy the beach as much as others we found by simply driving around the island. Definately go to the north shore and stop and have shave ice at Matsumoto's General Store-oh, and try some tropical fruit flavor that you've never heard of-promise that you'll love it!

    TripAdvisor Reviews Hilton Grand Vacations Suites at Hilton Hawaiian Village Honolulu

    4.00 of 5 stars Excellent
     

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