Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead, Tyne and Wear, England, NE8 2AR, United Kingdom | 3 star hotel
 
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Location

This 3 star hotel, located on Bottle Bank, Gateshead, is near International Centre for Life, Seaton Delaval Hall, Gateshead Music Centre, and Bessie Surtees House.
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Historical Traveler Reviews Hilton Newcastle Gateshead

Great hotel - not like Hiltons at all!

from

Thi is a great hotel, i agree with the previous reviewer that this is not at all like any other hotel i have stayed at in the Hilton chain - it is modern with lovely decor (no dodgy patterned carpets) and the windows are properly soundproofed so it doesn't matter if you are near the road. The service was excellent, the hotel was full when i went but every time i ordered room service, it was no longer than 15 - 20 mins. Friendliest and most efficent staff i have ever seen in a hotel, and the location and views are superb. I usually stay at the Copthorne in Newcastle - never again after finding this gem of a place! Try it - even if you don't like Hilton hotels, you will be surprised!

Ab fab!! Staff excellent

from

Stayed on sat 12/3/05 and found it to be in a prime location. Have stayed in other Hiltons across the uk and have found them to be average so was not expecting too much. Upon walking into the hotel was very impressed with the reception. Staff very friendly. Got to our rooms and all i can say is WOW. extremly comfy, fresh and bright.

The door staff were very friendly, my friend and i after returning from a night out decided to have a few drinks in the bar and JOHN and FREDERICK the hotels door and reception staff were lovely.

Totally recomend this hotel.

Excellent new years eve party here

from

Just stayed here for new years eve with friends. Excellent rooms overlooking Tyne bridge, very modern and clean. Lovely bar area with balcony over looking Tyne. Enjoyed black tie ball, over 300 guests. Food and service good. Would stay again, good value overall

Excellent Hotel

from

Stayed here on business in November, 2004. The hotel was excellent - great room, good size, good staff on check in and out and so on.

Nothing to complain about - breakfast was good and efficient. Didn't eat dinner here so can't comment on that but across the Quayside is a whole host of good places to eat so why eat in the hotel?

The hotel's in a great location for Newcastle centre and the Quayside.

Brilliant

from

Perfect location for a weekend stay in Newcastle. Just across the Tyne with magnificent views of the Baltic and the Millenium Bridge. My husband and I have now stayed at this brand new hotel twice and found it on both occasions to be excellent. With the new Sage Concert Hall about to open it is destined to become even more popular. I would recommend it to anyone looking for a good hotel in Newcastle.

Fantastic hotel

from

We have just returned from this hotel, having spent a lovely weekend at the Hilton, we booked a executive room which was overlooking the tyne the lounge was excellent lovely complimentary tea and champange at 6pm, would go back, staff very helpful.

Don't bother waisting your money

from

I was looking forward to a weekend in this new hotel but ended up shattered. I had 2 nights of non- existant sleep due to loud music and drunk people in the street below till 3:30 AM.There are 2 night clubs right next to the front side of the hotel and the tuxedo princess - I think most of the noise came from the ship though ! The hotel management were not sympathetic at all. Considering that the hotel is a new build and the clubs were already there,you'd think that the double glazing to the windows could exclude the noise-unfortunatly that's not the case.

Wedding Service

from

Planning our wedding for 2006, and the Hilton being a brand new hotel in Gateshead was top of my list as a possible venue. Absolutely loved the stunning rooms to hold a wedding breakfast and evening reception, and the staff member was extremely helpful showing us all the facilities including bedrooms.

However, it took over three attempts for them to send out a wedding brochure with details of menu and overall costing. On reciept of the brochure we noticed a minimum number of 80 guests were required for the wedding breakfast; we questioned this as planned a smaller wedding, only wanting to invite family, then more than making up for the number in the evening and wanting to book a considerable number of executive rooms. However the Hilton were not willing to compromise their policy.

I would also like to comment on the fact that they were unwilling to discuss alterations to evening buffet menus.

A huge company like yourself should be customer oriented.

Very Nice Hotel

from

Stayed in this hotel with my friend from Bournemouth 6.8.04 - 8.8.04. The staff were very helpful, the hotel is lovely VERY modern. The rooms are spotless. I would reccomend this hotel to anyone interested in staying in Newcastle it is close to all bars and shops and has lovely views.

The wrong panini

from

There may be a difference between the lunchtime and evening shift of staff within this new, superbly located hotel. However, having visited the hotel to meet a friend for a quick drink last night, 11 May, I was so impressed with the art on display that I wanted to take my husband for a quick bite to eat and a drink today. There was, unfortunately, a problem with my husband's panini, the wrong one was brought. The young chap serving behind the bar wasn't well versed in how to handle a complaint, I couldn't even say he did his best to apologise, he said it wasn't his fault it was the girl who took the order or the person who cooked it. Sorry Hilton, you're going to have to learn that age old saying in training and customer service "own the problem", don't blame someone else. The staff in the evening were friendly, smiley and welcoming.My husband called it an "Ikea" hotel, very clean and clinical, in an environment like that your staff are going to carry you because of their warm and friendly persuasion.

TripAdvisor Reviews Hilton Newcastle Gateshead

4.00 of 5 stars Excellent
 

Travel Blogs from Gateshead

Christmas in Newcastle upon Tyne

A travel blog entry by elysetopher on Dec 25, 2012

16 photos

On Sunday we jumped on the bus at 8.30 and had a few bus changes during the day including a long one of 2.5 hours in a place called Preston. What were we to do in this town with our bags. We ended up dragging our suitcases all the way into town, grabbed some lunch and sat and watched some very interesting characters. I can happily inform you that …

Happy Christmas and thank you

A travel blog entry by carlosherbane on Dec 25, 2014

11 photos

Well I have been back for over a week now. This extraordinary experience is beginning to fade now I am in this new chapter.

I am so grateful and humbled by the whole experience. As I spend Christmas with cherished friends and dear family, I realise just how lucky I am.

The support I have had from really wonderful people who are kind and caring also humbles me. This entry is for them to say a huge THANK YOU.

HAPPY CHRISTMAS EVERYONE.

SEE YOU NEXT TIME.....;)

...

Utrecht and the end of the adventure.

A travel blog entry by almightyg73 on Nov 06, 2014

7 photos

... If you don't like something move on but don't try and assert yourself on people in their own backyard. There is a lot of that around Asia these days particularly with the Russians. Don't be that person though, please be respectful of all cultures and traditions.

I don't really know what else to say now. This is it, the end of my travels. Sat here in my mam and dads front room in Sunderland looking out the window and wondering when I will return to ...

The flooded road to Newcastle

A travel blog entry by adventurescot on Oct 28, 2014

3 photos

Edinburgh to Newcastle and ferry to Amsterdam 28-10-14 Well, as would be expected today I was up bright and early and buzzing with excitement. However once I looked outside and saw the poor weather the excitement somehow went down and I wanted to go back to bed. Finally up and about I had to get my wonderful Honda Transalp packed and ready for the road. As it has been such a rush this week I simply had not got round to getting everything in order for the trip and so the ...

Upper Largo to Durham, England

A travel blog entry by loisclarke on Oct 26, 2014

2 photos

The Lambton Hounds Inn, Durham. Weather was fine and windy Left Upper Largo and drove towards Edinburgh. Driving across the Forth Road Bridge was very windy, high vehicles were banned from crossing. Gusts of wind blew our car. Found the Royal Britannia Yacht after using the IPad. Did a tour of the yacht which was very interesting. The royal areas were very well done but not ...