Great Hotel value for location, service, and ammenities

This hotel is in the heart of everything. It is right on the red line subway and is just a couple blocks from all of the downtown attractions. The room was very clean and comfortable, and the staff went out of their way to help out in any way. The only two downsides I encountered was that there is no exhaust fan in the bathroom, so it gets pretty steamy and they don't serve pancakes for breakfast. Other than that, you will not be disappointed.

Satisfied...definitely staying here next time too

I wasn't expecting much for $99 a night but was pleasantly surprised from the moment I came out of the subway tunnel right in front of the hotel. The room was plenty spacious and the king-sized bed was comfortable. Sheets were plenty long. There was indeed an exhaust fan in the bathroom. Didn't notice any smells from the Weber Grill except for when walking directly in front of it, and they actually were pleasant! I will sort of agree on the concierge though. I can't say whether they are helpful or not - I never noticed one at the booth! The oatmeal cookies in the lobby were a nice treat. Check-in took about a minute, check-out took even less time; all I did was press the button on one of the 2 phones in the room. The refrigerator and microwave came in handy because we always seemed to have doggy bags after our meals.

That brings up another subject - plenty of good restaurants nearby. My favorite is Buca di Beppo (I had no idea it is a chain), which is quite close. Michigan Ave. and the Chicago river are both easy, easy walking distance. The whole Hard Rock/Ed Debevic's area is easy walking distance. There are a couple of Walgreen's right there close too. The fire station is close but I slept uninterrupted with earplugs. Earplugs weren't enough to block out the teenage crowd partying right outside our door but security addressed the complaint promptly. I do recommend that you request a room away from the ice machine/elevator/vending machine area - that did tend to produce noise at odd hours. There was seldom any wait for elevators and the 23 story ride was much quicker than I had expected. You're right there on the Red Line and that will take you downtown or to Wrigley Field. Overall it was a pleasant, satisfying experience and I will recommend it highly.

Great location, concierge service lacking but makes up for it

The location and value of this property is great. Just about everything was within walking distance. The staff was very helpful. The only problem I had was trying to arrange a gift basket for my daughter as it was her birthday. After 3 weeks of calling, I finally was able to speak to Andrew whom would make all the arrangements. Upon arrival, I tried to pay for the basket to find the hotel picked up the bill for it. It definitely made up for all my frustration. I will definitely return to this property. A word of advice, the grocery store around the corner carries about anything you could possible want. They carry a great selection of specialty foods.

Nice little hotel.

I stayed this hotel in January of 2003 and really enjoyed the stay.

This was first time staying at Hilton Garden Inn so I didn't know what to expect. I choose this hotel because I got super low rate (less than $70.00 per night) on their web site. But I was pleasantly surprised at how clean and nice this hotel was. Room wasn't too big but it was good enough. It had refrigerator and microwave. Indoor pool and spa was nice too. This hotel is pretty close to Michigan avenue...you can definitely walk to Michigan avenue. They have Weber Grill restaurant on the first floor and they offer breakfast buffet from 6 AM. It was nice and only $10.00 per person. I would definitely recommend this hotel to anyone visiting Chicago.

Excellent suites

I came in on the train, and this was a fantastic surprise, for the rate. The room was fully stocked with a kitchen and utensils and a full size fridge, so I was able to bring in some dimsum from the northside and some drinks and stuff. The bedroom is very comforable and the living space is relaxing. There's a nice workspace for the laptop, etc.

The evening area is nice as well for meeting friends in town; they have self-serve coffee and tea (i missed the evening reception). The indoor pool and sauna are open relatively late, which was nice for me; to get a swim before the meeting in the morning was a great bonus. The reception and staff were great and the breakfast was plentiful and delicious. On the negative side - the bathtub is average, and the bathroom is spacious but I'd have loved a big ol' tub... still looking for one. No real complaints. Woudl come back in a heartbeat.

Great Deal & Location - Clean & Friendly. Will Stay Again

Hotel seems brand new a/o February 2004Great front desk/bell staff. Very, very clean rooms. 2 big city blocks walk to Mag Mile. Right next door to Nordstrom's. Weber Grill restaurant in lobby is very good & convenient. Red line subway is RIGHT there at front door. Prepaid rate was unbeatable for a hotel of this level. Will stay again & highly recommended.

Garden Inn is Great

Stay at Hilton Garden Inn, Sept.2003, great location, Weber Grill in lobby is very good, the Jewel Supermarket across the street has everything you could want, go to Chicago every year, this is the best place I have stayed at

Great Place

Enjoyed my stay very much. Came with a group. Check in was already for us when we arrived. The rooms were large and very well appointed. Liked having the refrigerator. Enjoyed the pool and whirlpool. The location was right in the middle of all of my favorite places to go. I could walk everywhere without using a taxi. Had no problems with storing my bags for the day after check out until time for the bus to leave.

Definitely would stay there again. Unfortunately, I didn't have time to try the restaurant. Maybe next time.

We Love It !!

We stayed there for 3 nights and loved it. The room is very clean and the location is very strategic. Very close to N.Michigan Ave (walking distance) and various attractions (e.g art museum, field museum).

Nearby there're plenty of excellent restaurants including P.F. Chang which is just next door.

Hilton Garden Inn

I recently spent four night at the Hilton Garden Inn at Grand and State. This is an excellent hotel in a great location. The red line subway stops right outside the front door. The hotel is only a few years old and very clean and in good condition. It is not a small hotel but it is much smaller then most of the large"convention" hotels. There is no wait to check in or ask a question at the front desk. I found all the employees to be pleasant and helpful. There is a great restaurant on the ground floor. I would receommend this hotel to anyone traveling to downtown Chicago on business or pleasure.