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Historical Traveler Reviews Hilton Bracknell
One for your little black book....
Yep, I did it again, booked my hotel and then looked at trip advisor and was really kicking myself, if my booking at this hotel hadn't had cancellation charges I would have instantly cancelled it.
Well, I was really glad I didn't cancel.
Having stayed at previous hotel chains i.e. De Vere, Marriott and Holiday Inn and other Hilton's, this hotel blew them all away.
On arrival the staff were conscientious and prompt, the room was spotless, food and livingwell were again faultless. I can always find some fault in any hotel I stay in, however I can honestly say, that my stay at this hotel was faultless. Even to the degree that we were called in our room to ask if everything was ok. They even offered a genuine express check out service.
This hotel is definitely one Hilton at makes you feel first class....
More like Fawlty Towers!
I have regularly stayed here on business and it has to be the worst hotel I have ever stayed in.
Over an eight week period I stayed here five times and every single time they managed to get at least one thing wrong - dirty bathrooms (with cigarette ends in the toilet!), broken sinks and taps, very noisy rooms, and appalling room service which took over 90 mins to arrive....and when it did eventually arrive half the order was missing.
If you are travelling and check-in after 8pm except to get the worst room in the hotel, even if you are a Hilton Honors member.
Don't stay here unless you really have to!
Great hotel and staff.
we stayed in this hotel august bank holiday weekend 2004 to use as a base whilst we were visiting legoland. we went on a family break offer which was fantastic value. the food was great, the room was a good size for the three of us, and the pool even had inflatable fun hour for the kids which is a great idea. it is ideally located to get out and about. would definately use this hotel again on our next visit to windsor. well done and a big thank you to all your staff.
This was our first trip with our Grandchildren (aged 3&4). The staff were exceptionally helpful and friendly. The bar and restaurant staff could not have done more to make our stay comfortable and memorable. The food was good, breakfast was buffet style but all of the food on display was kept hot and fresh.
The room was the only disappointment. We had a family room which was crowded and almost unbearably hot. Whilst Hilton Hotels cannot change the weather, they could put air conditioning in these rooms for comfort. A fan was not enough!
Worst Hilton Hotel
This is possibly the worst hotel that I have ever had the misfortune to stay in. How they obtained a 4 star rating is beyond me! I have stayed in a number of Hilton hotels and they have always been very accommodating, polite and good value for money. This hotel is the antithesis of all other Hilton hotels and needs to be seriously reviewed. The hotel staff are rude, the food is appalling and the hotel rooms are microscopic. I strongly advise that you look elsewhere if you have the need to stay in the area.
Expensive and noisy
My room was small and overlooked the Kitchen roof so I got a lovely view of the air-conditioning pipes! There was lots of cigarette butts outside my window and the room was permanently warm even with the heating turned off. The restaurant was rather expensive and when I ordered Sirloin Steak, I received Fillet!. During the night I found the Hotel noisy with people shouting,laughing and making noise at 3am in the corridor. The maid the next morning was noisy cleaning the other rooms even though I had put my 'Do not disturb' sign outside my door!
Over all I was disappointed and thought the hotel/restaurant was over priced.
Check your final bill.
Stayed at the Hotel in October 2003. The bill produced to me bore no resemblance to the actual bill and the Receptionist was reluctant to correct it! Recommend check/double check your final bill.
Poor service, had to ask at least 3 times to get anything. Poor choice on the hotel menu for dinner, and the food was not of very good quality.
I would not stay there by choice.
stayed quite near to christmas 2000, 2001 and 2002, and have enjoyed the time spent there each time. Use it as a base for christmas shopping in reading and this works well.
The staff were friendly and helpfull and the room was clean with adequate facilities.
plan on returnung this christmas
Not too bad!
Our stay (of 2 weeks) at the Hilton was not too bad. We had a vehicle, which made travel around much easier. We still walked across the street about every night to the Sainsbury's grocery to pick up stuff for the evening or the next day. We had a mini-bar in the room that we had them take all the stuff out of and we filled it with our own water/snacks/etc. Stayed in the "new" wing of the hotel - Highly Recommend! It costs a bit extra per night but well worth it. The restaurant was a bit pricey, but good service and the food was good and convenient.
TripAdvisor Reviews Hilton Bracknell
Travel Blogs from Bracknell
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