Hilton Abu Dhabi
How has this hotel rated in the past?
Historical Traveler Reviews Hilton Abu Dhabi
Will definately be going back
We arrived prior to the official checking in time due to Etihad flights and so we had to wait until around midday before our two rooms were allocated. Once allocated, both couples were more than happy with the room size, though more than two in the room would be cramped (leave the kids at home). All of the staff we had contact with were very helpful throughout the seven days, with the guys on the concierge being really useful with their knowledge of the area. The rooms were serviced twice daily with towels being changed each time if desired, bottled water and ice was also available, free of charge, on both of these daily occaisions. The many restaurants provided good/excellent meals, though the Terraza breakfast area was a little small for a full hotel population at breakfast time. Hemmingways, the Jazz bar and the night club are an excellent source of free entertainment and surprisingly, though all three venues are interlinked, one does not outdo the other with the volume, neither can they be heard in the rooms.
Considering that this is a Muslim country, the availability and cost of alcoholic beverages are very good. I paid UAD 17 for a pint of any beer including Guiness and UAD 24 for a good sized cocktail thats around GBP2.80 and GBP 4.00 respectivley. I defy anyone to get a good Pina Colada in the UK for 4 quid! Another excellent restaurant was called Vascos. This is situated in the Hiltonia complex across the road, access to it and the beach/fitness area is via a underpass (well lit, clean and instead of graffitti very nice mosaic murals instead) The food in Vascos is very good as was the service on both visits i made.
As for the pool area, there are at least three pools, all fresh water including a small covered pool for the kids. Lifeguards are in attendance throughout the day. There is a swim up bar in the main pool from where you can buy the all important water at UAD 6 for a large bottle and alcohol. (Tip: Carrefours at the Marina Mall sell four such bottles for UAD 4.5 for the lot.)
The area is surrounded with palm trees and plenty of sun loungers (FOC) with cushions, some of the parasols are in need of attention but generally we had no problems finding a shady area throughout the week. I am not a beach person but the couple of times i went on it, it seemed clean and due to the exposed access to the sun there is no problem getting a sun lounger on it if you are a TRUE hardened sun worshipper. The sea was also clean and unbelievably hot. Water sports are available at the end of the beach at extra cost and these seemed to be fairly popular. The gym complex is very modern and has a good quantity of CV machines and weights areas, i have seen dedicated gyms in the UK with less impressive equipment, for the ladies there is a spa and beauty area for all maner of massage and treatments, again extra costs but i think less expensive than in the UK.
Now, for getting around, there are two types of taxi. Al Ghazal (more expensive Mercedes type) or the usual gold and white Toyota Corolla cabs (very cheap) The cheap cabs cost from around UAD 3 to 10 to get anywhere in the city, the Al Ghazal will be around three times more expensive, however for the extra money you get a big, clean car with deoderised driver, with the cheaper cabs you get air conditioned transport without the frills. The cheaper cabs are a lot easier to get hold of, we used them on all but one occaision without incident. You will use the taxi's to get from one hotel bar/restaurant to the next and of course to the two shopping malls, incidentally get a hold of a magazine called Time Out Abu Dhabi, it lets you know whats on and where. This is important if you want to make best use of the free drinks promotions or 'ladies nights' as they call them there, there is one every night of the week if you know where to go, ranging from free champagne all night, free wine or so many drinks free, there are also many good live bands around the city so you could be somewhere different each night. The officail drinking age is 21...yes we were surprised also, if you look a little on the young side they may ask for ID, though it is common for the hotels to hold you passports so you should be able to blag your way in if you look close enough to 21.
Anyway i figure i've said enough, i can assure you that i would stay at the Hilton again, as would the rest of my party and having seen other middle eastern countries, Abu Dhabi is one of the nicest and cleanest places i have been to.
One more thing..do go to the Wild Wadi water park in Dubai...its a great day out UAD 140 adults and 120 for kids, the rides start by shooting you uphill on water jets...yes uphill!
Not what you would expect from a so called 5 star hotel!
So we chose the Hilton as the Rotana was having it's pool repaired and we thought the Hilton looked and read OK. How wrong.
We checked in at 8pm and the room allocated for 2 adults and 1 child was really not adequate. When I enquired if we could be moved to a bigger room (and pay the extra) I got a very brisk brush off from the front desk with a that's what you paid for comment. Now we have stayed in many hotels in the US and UAE and most of the rooms have been bigger for a family. Still.
So breakfast. Now thats OK and no complaints.
Then we thought we would walk through the 'covered walkway' to the beach club and magnificent beach.
Well the walkway is a public roadcrossing point that happens to be outside the hotel and the beach is certainly NOT the best in Abu Dhabi. In fact there are better beachs in the UK.
The beach club is well kitted out but the pool areas need attention as do the loungers. They all looked tired and in need of replacement.
Most of the staff were helpful but there are always exceptions and we found a few.
The front desk staff were good at times rubbish at worst.
Concierge were very good and helped in every way they could. They really tried.
Room staff on the whole were excellent but we had to remind them that there were 3 people in the room as they only left 2 towels.
Restaurant staff were good.
Beach club had a mix of good staff and jobsworth pool attendants. I had a run in with one who said my daughter could not go in the pool with a new t-shirt on (to protect against the 42 degrees) even though there were other in wearing football shirts. Not to worry we got over it and he never spoke to me again all holiday.
What can I say about the hotel?
Well having spent time in the US and at other hotels in the UAE then there are better places to stay with better facilities and staff.
To be honest the whole place needs a good refurbishment on all areas and that goes from main building to pool and beach areas.
Advice. Stay elsewhere if you can.
Great hotel; great beach, great pools, great staff, in fact, great everything!
Me & my daughter stayed at this hotel in July & had a wonderful time. We wanted hot weather & a lazy beach holiday for a week & thats exactly what we got plus more. We picked this cos we got such a good deal when we booked it, 5 nights paid, 2 free. The flights with Gulfair were fantastic, the crew can't do enough for you & the 6+ hours flying time goes really quick. The minute we got to the hotel the staff grabbed our baggage & showed us where we could sit & help ourselves to free lemon drinks. We arrived at around 10am & our room wasn't supposed to be ready till 2pm but the staff did everything they could & had it ready for us very early. We had lovely food in several of the nice restaurants but the jazz bar is the best! The restaurant manager, Suresh Shetty, worked very hard to mingle with guests & let us know which were the best nights to eat in all the different restaurants cos they have various offers some nights. I was slightly concerned about the amount of attention we would get as woman on our own & apart from my daughter (21yrs old & not always dressing as I would like) getting the odd man trying to chat her up (until I got in the way!) we had no trouble. Fab rooms, fab beach club, fab food, fab holiday!
Hilton like an old film set
Have just returned from four nights at the Abu Dhabi Hilton.Having stayed in other hotels on UAE and abu dhabi I found the Hilton very average . We arrived to find no doorman to help with luggage there was a noticable lack of staff.the rooms were clean but very dated .Breakfast was plentyfull if you got there eirly if not it was gutted.as for the beach it was poor old beach loungers and a great shortage of umberellars I had to leave the beach for fear of being burnt as non could be found and the ones they had were old a tatty to find staff on the beach was hard .as for the walk from hotel to beach it was a drag.I would not go back to the Hilton again .One thing it did in my opinion have that was fantastic was the Vascos Resturant on the beach side the food was great staff delightfull and resonable. The Hilton does not deservive a five star status in my oponion three would be more in keeping.
Latest review and first class service
Having just returned we found this hotel, whilst yes 20 years old and not the latest large and glass fronted high-rise that these hotel chains seem to want to promote. The Hilton is first class in every way. On arrival the staff were very helpful and always had smiles on their faces. The food in all the restaurants was outstanding and the service first class. The beach club whilst admitedly across the road, but with easy access via a walk-way, is by far the best in Abu Dhabi. Lots of sunbeds available, pools were excellent, clean and staffed by lifeguards. The staff were always dashing around helping with sunbeds and umbrellas and only too happy to help whenever asked. Watersports were first class. Would recommend taking the 2 hour boat trip around Abu Dhabi. Food is cheap in the hotel and we ate well for as little as £16 per head per day including drinks. It is well worth taking the half board option if you can. We did not but found ourselves eating in the hotel most nights as there are at least 6-7 different restaurants. Bed linen was changed every 2 days and the whole place was immacutately clean. We have stayed in hotels all over the world including Las Vegas and Dubai (The Royal Mirage 6*) and found the Hilton Abu Dhabi to be outstanding. Suggest do not book transfers from airport as expensive and taxis are very cheap. Would definitely return to this hotel.
Very Very disappointing
On arrival at the Hilton we were not quite sure if we had arrived at a shopping mall - there were banners promoting some event that almost covered the front of the building and were at least 1 month out of date. I am sure that 20 years ago this hotel was spectacular, but unfortunately it is old and tired and in need of a total refurb. The staff on our arrival were pleasant and efficient and our room was clean and adequate. We had paid extra for the sea view, unfortunately they do not tell you that between you and the sea is a busy road, 2 lanes in each direction! Breakfast was plentiful with chef cooking eggs to your liking. After walking under the subway to the beach club, you are issued with beach towels - unfortunately there was not always someone around to help with sun lounger cushions so you just had to sort yourself out. The food at the beach bar was very reasonably priced and good quality, unfortunately you are sat at plastic tables and chairs which are desparately in need of replacement. The best thing about the Hilton is the Jazz bar, the resident band are absolutely fantastic as is the atmosphere. Our first choice hotel was the Rotana which at a similar price was fully booked- after visiting and eating there twice (out of a 5 day trip) you could see why! Its modern, plush and what I would expect from a 5* United Emirates Hotel.
I often visit Tripadvisor website to research and am always surprised by the extreme reviews, and here I am adding to that. We are not jetsetter but have stayed in some very nice hotel, and unfortunately this one did not live up to the reviews i had previously read.
Can't wait to return!!
I stayed here for a few nights in march and it was instantly one of the best hotels i'd ever been in, very friendly staff and so many facilities, there must be a least 5 or 6 different places to eat, the jazz bar, with a live band every night, must be one of the cities must popular venues as its constantly crowded, topped off with amazing room with all the features you'd expect from a hilton hotel. Amazing place, I was on business and cant wait to return with my girlfriend for our own holiday...the pool even has a swim-up bar!!
Had a wonderful stay at the Hilton. Can't think of anything negative to say!
The staff were wonderful, nothing was too much trouble, everyone was very friendly.
It was my birthday while we were there and they delivered a wonderful cake to our room and birthday card(s)!
Tried Hemmingways, Bice and the Terrace and had wonderful food at them all.
Perhaps the only slight problem was slow service at the Hiltonia club.
Would definitely go there again.
A pleasure to stay in
when we first arrived they had allocated us a twin single bed room, but we asked if this could be changed and it was not a problem. the service is excellent, facilities are really good, a relaxing break outside the hustle of Abu Dhabi. we stayed feb 05 for 5 nights, wish it had been longer.
the staff were great, they have great entertainment nightly. the hilton has its own beach and is close to the marina mall and a short taxi ride from the city centre.
We stayed at the Hilton Abu Dhabi for one week in January '05. Have to say it was an absolutely fabulous week. If it's rest and relaxation by the sea you are after you could do a lot worse!
Landed at Abu Dhabi airport - we booked a standard room so airport xfers not included (only executive rooms include it). It was no problem however as we came out of the terminal and got into one of the many Mercedes S class taxis which cost a tenner (65 dirhams) to the Hotel, about 25 mins away.
Hotel itself is lovely. Beach club is just a short walk through a mosaic tiled walkway under the road. The beach club itself is excellent - plenty of pools, couple of bars, childrens area with water slides, nice sandy beach, hobie cats, snorkelling, fishing trips, water skiing and all the rest, all very reasonably priced.
Hotel has several restaurants - the best of which has to be Hemingways and Jazz bar, then Vasco's next to beach club. Food was excellent and not badly priced. We ate for between 10-20 pounds for starter, main and a few drinks. Jazz bar had a 5 piece South African band who were outstanding.
Local taxis will take you across town to othe hotel bars and restaurants very cheap. Biggest mall is across other side of the city, a local taxi will cost you a quid! Bargain!
TripAdvisor Reviews Hilton Abu Dhabi
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