So-so hotel

facing the train station it was very noisy. you could hear the street noise and the trains. our daughter slept in a very lumpy cot and it uncomfortable for her with hardly any room. i would recommend another hotel unless you wanted close to a train station. the breadfast was excellent though.

Good standards and large suites

Stayed overnight on business. Had booked a standard room but I got an upgrade to a jacuzzi suite and my colleague a junior suite.

Reception staff friendly, but limited by lack of english. Restaurant was good, attentive staff and well prepared food. Bar area was very smokey, which was a shame. Breakfast was buffet style. Selection similar to most hotels. Waiting staff were slow and again suffered from lack of english.

My suite was huge and near the top of the hotel. Slept with the windows open, no problems with noise despite facing out to Victoria.

It is in a modern building and the whole hotel has a new feel to it. My room was done out in light beech wood which gave it an open airy feel.

Can't comment on the standard rooms, but a £300 suite for £100 was excellent.

A lovely, clean hotel with great location

We stayed here for one night on May 7. The hotel looked lovely, but the woman who checked us in was nasty (not even a "hello" or "welcome" or anything), and wouldn't let us check in at 1:00 p.m., but told us to come back at 2:00 p.m (unlike the experience of another reviewer). All of the other employees were very kind to us (we must have been unlucky enough to get the one horrible one). Lovely, modern room, very comfortable, and relatively quiet, although the dumpster-emptying across the street did wake us up and keep us up for a while. We got an excellent price on Holiday Inn's website of 72 pounds a night without breakfast. One can easily find a very inexpensive breakfast in the station across the street. This is the first place I have ever stayed in London for what I consider a low price that was nice. I have already recommended it to friends.

Superb Location and Very Quiet

One could not ask for a better location in London than right across the street from Victoria Station at the Holiday Inn. Immediatly after getting off the Gatwick Express, the hotel is just a short walk to the station exit (where Starbucks is). Check-in staff were no-nonsense and professional. Even though I arrived early (8:15am), they allowed me to check-in to my room for some much needed rest. I did not really care that the standard room was on the small side, what really mattered to me was the fact that it was clean, comfortable and very quiet. Bed was great with a thick and comfortable duvet cover. The good thing about the hotel being across the street is that you hear no train noise or announcements (as opposed to some rooms at the Thistle Victoria which is connected to the station). I heard no street noise and sounds from the hallway were minimal. Bathroom was well-maintained with adequate water pressure, hairdrier, soaps and plenty of towels. The room also featured complimentary coffee and tea as well as a trouser press. My only criticism is that there is no way to check your hotel folio on the TV. I will be returning to this hotel on my next trip to London for the comfort, quietness and convenient location.

Good, too bad the exchange rate is so terrible

We stayed here for 2 nights in April, 2004.This hotel is very much like any you would find in the US or Canada. It is a bit smaller, but that's London for you. The location is good, one block away from the underground, and it's in quite a busy area (we had to shut the window at night from noise from people walking below and the noise from the train station across the street).This hotel seemed to be mainly directed at business travelers, which perhaps shouldn't surprise me, but it has that feel to it. We stayed in 2 other 3 star hotels that suited are needs quite well- if you're looking for better deals try out the Bonnington in Bloomsbury or the Kensington Close Hotel. Otherwise, this hotel is a fairly straight forward American hotel, except with slightly smaller rooms, much higher rates and a 4 star rating (which would be 3 in N.A.). Overall, however, the hotel is nice and in a good location. Recommended.

Just what you need

Excellent location, can get tube anywhere from Victoria station. Easy yo turn wrong way out of Victoria station which means a 20 min walk around the back rather than a 30 second walk around the front, remeber to turn right! looks like that what the man complaining about the car park did! Would stay again.

What parking

there is no parking at the hotel to which i was assured there was, they have struck up a deal with NCP carparks to pay half of the ticket full price being £29.00 the night, the car park is approx 20/25 min walking from the hotel or approx a £14.00 round trip by taxi so in fact you dont get any discount. when this was brought to their attention they just politely smiled and said nothing i have stayed at a few hotels never have i had to pick up the parking bill

No bargains in London

Everything you would expect from the Holiday Inn in north america but be warned the executive rooms are small by our standards. Everything brand new.\Excellent quiet locations just behindVictoria Station. 112 pounds a night kingsize exec.London is just plain expensive

A superb hotel

This hotel was great. It had recently been refurbished into a contemporary and stylish style. The staff were great and the rooms spotless. The leisure club was refreshing and the breakfast was endless. I really want to go back. It is in a great location too!

Got skin rash from swimming pool

My son and I spent six nights here in April 2003. The rates and the location were good, but the hotel appears to be cutting corners with maintenance. My son and I both caught an itchy rash, we believe, from swimming in the pool. (I have since learned that such rashes can be caused by bacteria formation in improperly maintained pools.) The elevator appeared to be having its own technical difficulties. And Holiday Inn tried to do a switch-and-bait on me -- confirming my room at a price different than that posted on the Internet. But they made good... The staff tried to do the best they could under these conditions, but it's clear that upkeep is not the hotel's first priority.