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Historical Traveler Reviews Hotel Hermitage Monte-Carlo
Stayed at the Hermitage in July 2004 with my boyfriend, we were completely bowled over by the stunning reception areas. Some reviews on this site complain about the service; we had no problems at all, but I would say that the style of service is more reserved and European than the full on American cheerfulness which some travellers might be used to. We did notice several other guests repeating requests angrily in English when the French staff didn't understand them the first time - and that the staff didn't hide all of their irritation at this. However we kept trying our dreadful, ancient school French which the staff responded very well to, greeting us in French at breakfast, helping us out with words and applauding my boyfriend when he finally pronounced our room number correctly! I got the impression they appreciated the effort and would recommend this tactic. After all, how many hotel staff in the UK or US (or come to it, how many university graduates) can speak even one foreign language? Our room was beautiful, overlooking the garden rather than the marina but was enormous, with hung silk on the walls, huge comfortable bed, perfect air conditioning, and fluffy robes and slippers. The breakfast buffet each day was also very impressive, including cold meats and cheese, croissants & brioche, smoked salmon, and eggs, fresh fruit pancakes and waffles were freshly made in front of you. In fact we saved some cash (and let's face it, the Hermitage isn't cheap) by loading up at breakfast and skipping lunch. After dark, don't miss sitting out on the terrace with some champagne, looking out over the marina with the lights of the castle above you. Perfect.
The receptioist Laura overcharged us, and then insulted my wife when we were checking out of the hotel.
We have written to the Hotel Director twice to inform him, but have received no reply.
Not worth the money!!!
After reading the previous reviews here on TripAdvisor, I was really excited about my upcoming 7 night stay at the Hermitage. Boy was I wrong! First, they required a ton of personal information just to check into the hotel. Apparently they forward that information to European intelligence agencies.
The staff was rather aloof bordering on rude. It's true, they don't like Americans. The first night I requested my room to be cleaned as we left for dinner. Two hours later it still was not cleaned. After speaking with the person organizing our group and reminding the Hermitage that our group was spending close to a million dollars at their facility, the service did greatly improve the rest of the week.
The rooms were typical of a New York City hotel room - small, but adequate. The best deal in the place is that for 25 euros, you can get unlimited highspeed internet and unlimited movies for a 24hr period.
The food however was terrible at least to American standards. The eggs that they serve was runny and bland. The worst rip off was room service. I paid 17 euros ($22 usd) for an "American" sandwich which consisted of two pieces of toast with ONE (not exaggerating) paper thin slice of meat. Also paid 19 euros ($24USD) for a very small bowl of spaghetti and a very small portion of meat sauce.
The sad part is that the supposedly "nicest" hotel in Monte-Carlo does not stack up to an average hotel room here on the Las Vegas strip. Whatever your political affiliations may be or whatever you may feel is wrong with this country, it is still by far the best place to be in the world!!
Staff not so nice
Horrible hotel, Horrible staff, we wished we had stayed elswhere.
Luxury and Fine Service!
Stayed just 1 night in Oct., 2004 prior to boarding a cruise ship. The hotel is gorgeous and the location is perfect. Best of all, though, was the service. Everyone was pleasant and helpful. The person who checked us in walked with us to our room to make sure everything was in order. The award for service goes to a young bellman who helped us turn in our rental car. We were scheduled to return the car in Nice but he arranged to turn it in for us in Monte Carlo, even filling the gas tank! I would definitely recommend this hotel to anyone!
Poor Service from receptionist and room service
we would not recomend this hotel, we found some members of staff who seemed intent on spoiling our break.
unhelpful, obstrutive, and our breakfast that we ordered did not turn up, no oppology.
readers: try some where that cares
Best Break Ever at Hermitage
I took the wife for a suprise birthday treat, it was brilliant. The staff were friendly & helpful, the view over the harbour was worth the extra money & they even sent champagne & a birthday cake on the day, free of charge !.
Will go again when we have saved up.
Stayed at the Hermitage 2 weeks ago. Wonderful location overlooking the harbour. A grand hotel beautifully decorated. Rooms were large with luxurious facilities. Loved the Bulgari toiletries, plus the lovely big towelling robe and matching slippers. Great way to unwind. The staff were polite, helpful and unobtrusive.
Would love to return one day with someone special.
Pampering, Beautiful, Relaxing!
We spent a weekend at Hotel Hermitage and it was hands down, the most relaxing time we've ever had at a hotel. The rooms are beautiful, staff is above & beyond helpful. Be sure to ask for a Harbor View room. Spend a day at Les Therms Marins (included in your hotel) - the Turkish spas are perfect! Part of the hotel was under construction (Feb 2004), just ask for a room away from it. You will not regret booking a hotel here!!
Attention they are under construction!
Just want everyone to be aware before booking a room here that it's currently under construction. They're adding on a piece. The work is only Monday through Friday. Ask about it before booking. I imagine they'll be finished before Summer 2004.
TripAdvisor Reviews Hotel Hermitage Monte-Carlo
Travel Blogs from Monte-Carlo
... bummed around more. Took octavia to the park which was cute and then headed off pretty much to head to Rome for the night then got a plane the next day to Athens. It was a long haul especially seeing as we had to catch a 70 euro cab between the two airports which sucked! Had the day I'm Athens and went to the acropolis with gib and Caitlin which was great because it was I'm the afternoon (off peak) and a massive thunderstorm started ...
... as it was just a little hot. Enjoyed our ice cream as we watched some amazing yachts and realized we were so grateful we didn't own one because of Kate's seasickness!! Finding that silver lining has come in handy once again!! Alex and Carol left this morning, but the rest of us had a wonderful farewell dinner with Bobbe and Dan at a restaurant on the sea called La Rose de Vente. Started to rain which seemed so poignant as ...
... in bottles and not glass, so the scent can last up to 12 years unlike eau de toilette's or perfume we purchase at shops only last up to 2 years. After our quick visit, we headed to Monaco, an independent country 5km x 3km. Monaco is very famous because of Princess Grace Kelly. Monaco has practically no crime as there as so many police officers and they wear Armani uniforms. Apparently there is a police officer to every 5 people ...
Today was supposed to be boat excursion day around the French Riviera, but to my surprise once I was all ready to go it had been cancelled. Having a bit of a moment and not knowing what to do with myself, and having to come up with a new plan for the day. A few people in the same situation got together and we all just decided to wander around nice, it was ...
... an umbrella that is extra. We didn't sit along the beach but we did go down to the water and stick our feet in the Mediterranean Sea. The rocks are hard to walk on so I can't imagine sitting on them all day. Brian had a good view of the sunbathers as many women sit around topless to avoid tan lines. I think he's wondering when they wear clothes ;) We did a lot of walking today so we headed back to the hotel for a break and to get ready for our night in ...