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Historical Traveler Reviews Hotel Hermitage Monte-Carlo
Stayed at the Hermitage in July 2004 with my boyfriend, we were completely bowled over by the stunning reception areas. Some reviews on this site complain about the service; we had no problems at all, but I would say that the style of service is more reserved and European than the full on American cheerfulness which some travellers might be used to. We did notice several other guests repeating requests angrily in English when the French staff didn't understand them the first time - and that the staff didn't hide all of their irritation at this. However we kept trying our dreadful, ancient school French which the staff responded very well to, greeting us in French at breakfast, helping us out with words and applauding my boyfriend when he finally pronounced our room number correctly! I got the impression they appreciated the effort and would recommend this tactic. After all, how many hotel staff in the UK or US (or come to it, how many university graduates) can speak even one foreign language? Our room was beautiful, overlooking the garden rather than the marina but was enormous, with hung silk on the walls, huge comfortable bed, perfect air conditioning, and fluffy robes and slippers. The breakfast buffet each day was also very impressive, including cold meats and cheese, croissants & brioche, smoked salmon, and eggs, fresh fruit pancakes and waffles were freshly made in front of you. In fact we saved some cash (and let's face it, the Hermitage isn't cheap) by loading up at breakfast and skipping lunch. After dark, don't miss sitting out on the terrace with some champagne, looking out over the marina with the lights of the castle above you. Perfect.
The receptioist Laura overcharged us, and then insulted my wife when we were checking out of the hotel.
We have written to the Hotel Director twice to inform him, but have received no reply.
Not worth the money!!!
After reading the previous reviews here on TripAdvisor, I was really excited about my upcoming 7 night stay at the Hermitage. Boy was I wrong! First, they required a ton of personal information just to check into the hotel. Apparently they forward that information to European intelligence agencies.
The staff was rather aloof bordering on rude. It's true, they don't like Americans. The first night I requested my room to be cleaned as we left for dinner. Two hours later it still was not cleaned. After speaking with the person organizing our group and reminding the Hermitage that our group was spending close to a million dollars at their facility, the service did greatly improve the rest of the week.
The rooms were typical of a New York City hotel room - small, but adequate. The best deal in the place is that for 25 euros, you can get unlimited highspeed internet and unlimited movies for a 24hr period.
The food however was terrible at least to American standards. The eggs that they serve was runny and bland. The worst rip off was room service. I paid 17 euros ($22 usd) for an "American" sandwich which consisted of two pieces of toast with ONE (not exaggerating) paper thin slice of meat. Also paid 19 euros ($24USD) for a very small bowl of spaghetti and a very small portion of meat sauce.
The sad part is that the supposedly "nicest" hotel in Monte-Carlo does not stack up to an average hotel room here on the Las Vegas strip. Whatever your political affiliations may be or whatever you may feel is wrong with this country, it is still by far the best place to be in the world!!
Staff not so nice
Horrible hotel, Horrible staff, we wished we had stayed elswhere.
Luxury and Fine Service!
Stayed just 1 night in Oct., 2004 prior to boarding a cruise ship. The hotel is gorgeous and the location is perfect. Best of all, though, was the service. Everyone was pleasant and helpful. The person who checked us in walked with us to our room to make sure everything was in order. The award for service goes to a young bellman who helped us turn in our rental car. We were scheduled to return the car in Nice but he arranged to turn it in for us in Monte Carlo, even filling the gas tank! I would definitely recommend this hotel to anyone!
Poor Service from receptionist and room service
we would not recomend this hotel, we found some members of staff who seemed intent on spoiling our break.
unhelpful, obstrutive, and our breakfast that we ordered did not turn up, no oppology.
readers: try some where that cares
Best Break Ever at Hermitage
I took the wife for a suprise birthday treat, it was brilliant. The staff were friendly & helpful, the view over the harbour was worth the extra money & they even sent champagne & a birthday cake on the day, free of charge !.
Will go again when we have saved up.
Stayed at the Hermitage 2 weeks ago. Wonderful location overlooking the harbour. A grand hotel beautifully decorated. Rooms were large with luxurious facilities. Loved the Bulgari toiletries, plus the lovely big towelling robe and matching slippers. Great way to unwind. The staff were polite, helpful and unobtrusive.
Would love to return one day with someone special.
Pampering, Beautiful, Relaxing!
We spent a weekend at Hotel Hermitage and it was hands down, the most relaxing time we've ever had at a hotel. The rooms are beautiful, staff is above & beyond helpful. Be sure to ask for a Harbor View room. Spend a day at Les Therms Marins (included in your hotel) - the Turkish spas are perfect! Part of the hotel was under construction (Feb 2004), just ask for a room away from it. You will not regret booking a hotel here!!
Attention they are under construction!
Just want everyone to be aware before booking a room here that it's currently under construction. They're adding on a piece. The work is only Monday through Friday. Ask about it before booking. I imagine they'll be finished before Summer 2004.
TripAdvisor Reviews Hotel Hermitage Monte-Carlo
Travel Blogs from Monte-Carlo
In 1926 the American writer F Scott Fitzgerald published a collection of short stories called All the Sad Young Men. One of the stories was, "The Rich Boy," which included these lines, "Let me tell you about the very rich. They are different from you and me." Arriving in Monaco after a trip across southern France on the auto-route broken by a …
We headed off the ship soon after it docked in Monaco to go to the famous Oceanographic Museum started by Prince Albert I in 1910. He was known as the intellectual Prince with a passion for learning about the ocean. He lead numerous expeditions sailing around the world and recording and preserving everything they found. He built the museum to show some of these treasures and I can just imagine the masses of storage for everything else. There is also a wonderful ...
... domes. We strolled around the property a bit to take everything in and then it was train time.
Nothing exciting happened when we entered the new country. Monaco is the second smallest densely populated country. When we walked out of the train station I swear you could smell the rich in the air. It smiled like money and roses. We mad our way past the marina filled with giant yachts and the parking lots filled with expensive cars to the Monte Carlo Casino. ...
... We both took a dip that helped wash of the efforts of the morning as well as provide relief from the hot afternoon sun. For me it was then a couple of hours of watching Le Tour while Fiona went and bought a new pair of sandals. I'm not sure they are exactly what she went looking for, but they are very stylish.
We wandered out of the hotel at about 7:00pm and strolled back down to Old Nice looking for a restaurant recommended by Thelma. ...
... we got to the beach. It was sand thank goodness, or at least part of it was. Into the water we all we went. The water was a lovely deep blue and extremely clear. There was a pont a few hundred metres away with a diving borad so we spent a while swimming, sunning ourselves and playing about. By thi time it had been a lomg day but we still had cliff diving to do! In the end only 5 of us decided to investigate this option. The local had said that it wax about a ...