Heritage House Hotel
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How has this hotel rated in the past?
- High-speed internet in room
- Breakfast Available
- Swimming pool
- Non-smoking hotel
Historical Traveler Reviews Heritage House Hotel Hyannis
Nice Hotel, Great Location, Recommended
Had a wonderful time at the hotel. The hotel is clean and the rooms are up to date for the area. Excellent location in Hyannis. Within easy walking distance of the ferries, the bus station and downtown. Also, if you're driving around the Cape, great location to use as a base--easy access to all local highways. While the staff was young, overall they are very nice and helpful. The breakfast buffet was okay--we generally ate at other local breakfast places. We would stay here again for sure. I think the negative reviews on this hotel are more anomolies than anything else. It really is a good hotel for the area.
my weekend getaway with my gf was ruined when i stayed at the heritage house. for the rate i paid, the room was definitely not worth it. the staff was clueless as they did not know where anything was. so basically you're on your own. this hotel is seriously overrated. the indoor pool and jacuzzi was swarming with little children and the pool reeked of urine. outside pool looked swamp green and deserted in the 80 degree weather. i would not stay here again. the only good thing about this place is the location. other than that, save a few bucks and check-into some place else.
Clean and Friendly.
We consistantly stay here. There is no place like it. The rates are great and the hotel is very clean. The staff is very helpful and friendly. They are always there to help.
God would be disappointed
I stayed at this hotel and it was a disgrace. God would be dissapointed. A kid crapped in the pool and the staff did not clean it. The front desk was blaring Marilyn Manson on a cd player and, to top it off, my sink in the bathroom of my room was not even attached. The pipes were not connected. When I complained, the front desk person told me to go sit and twirl,. I think you can figure out what that meeans. IT WAS HORRIBLE!!!!!!!!!!
Please explain yourself as I have been here at the Heritage House since we purchased it in 1999. With on site ownership and management any problems are taken care of immediately. Our staff does not "blast" any music and are certainly Not discourteous to our guests. Our AAA rating has gone from 2 diamonds to 3 diamonds, we have completely renovated all 143 rooms, bathrooms, and our banquet room and I have never seen or heard a comment like yours in the whole time I have been here. We run a clean, friendly, efficient family style Hotel and Restaurant and base all of our decisions on REPEAT clientele. I challenge you to offer proof of your comments and your name so I can verify that you even stayed here.
Terrific Location, nice, clean rooms
A very good rate. Nice basic hotel. GREAT location. The newer rooms are a really good size with queen size beds. Disappointed that the outdoor pool was still closed due to some inspection problems, but it eventually opened the day before we left. Luckily because we had great weather, and were so near to the docks and the beaches it wasn't a major issue. The restaurant is only open at the weekend, which we didn't know, and as we were there from late Sunday night and left on Friday morning, we never got to try it out, but there were plenty of good places to eat at in walking distance. I would recommend this hotel if you like to be in hub of things. It's surrounded by all the nightspots. Good restaurants and bars. Great little shops with a lot of character.
First impression of the outside and interior wasn't too good but as soon as we got inside the room we were pleasantly surprised, looks like the room had been newly renovated or kept fantastically clean!
Location was brilliant, right on main street, five minutes walk to the harbour. Would definitely come back here.
Hotel was basic but clean. Good location, diasspointed by breakfast buffet, due to the fact that no price was displayed for it, and being a party of six we wished to keep our price to a minimum. However, staff were very friendly and helpful.
This is a great hotel for a great price. The rooms are always clean and the hotel has an indoor and outdoor pool. locations is great- it is right on main street where everything is located. We are going back for a 5th time. Rooms in the main building have balconies-best price and location!
Loved this charming Heritage House
We stayed here last year and are hoping to stay again this year. They have lovely clean rooms, coffee in the rooms, very nice pool area, charming luncheon room and serve great breakfast buffets. We liked the price and the service. Highly recommend.
TripAdvisor Reviews Heritage House Hotel Hyannis
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