Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Brugge, West Flanders, 8000, Belgium | 4 star hotel
 
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.
 

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.

Location

This 4 star hotel, located on 11 Niklaas Desparsstraat, Brugge, is near Belfry (Belfort) and Market Halls (Hallen), Friet Museum, The Pink Bear Bicycle Company, and Menen.
Map this hotel

Amenities

Photos of Hotel Heritage - Relais & Chateaux

    View all photos
         

      Historical Traveler Reviews Hotel Heritage - Relais & Chateaux Brugge

      Positive with some negatives

      from

      We loved the location, the bed, the amenities, the service.

      We also loved the new computers which they have in each room with wireless internet service. For this, when we arrived they charged us a Euro for two hours. We used four hours in our four days there, and, on the last night, we learned via a card on our keyboard, that they had quadrupled the rate. I thought the Euro for two hours was extremely reasonable, but to quadruple the rate the last night of a stay seems crazy. Grandfather in your current guests!

      Breakfast was good, but hardly worth 15 Euros per person. A fully cooked breakfast was readily available at nearby restaurants for half of that price.

      I was also perturbed by the last line on our bill--a line for a tip on your hotel bill! I am a great believer in tipping maids well, and do so every day. But to add a line for tips to the entire bill (our bill was 770 Euros--even a 10% tip would have been $100!) seems almost insulting. If they wish you to tip their excellent reception staff, perhaps a card in the room would be a way to do it--but how often do you tip the reception staff?

      The room was the smallest of the four we stayed in on this trip.

      Furthermore, the extra line for a tip is not printed on the bill but is mentioned on the credit card sales slip. Almost all credit card sales slips quote a line for a tip. Tipping staff is not an obligation but is only to show your appreciation of their service.

      Is a buffet breakfast at 15 euros to expensive ? It depends on how much or little you eat and is very subjective.

      Nice boutique hotel

      from

      The Hotel Heritage is a very nice boutique hotel just a few steps from the Market Square. The staff is friendly and helpful, the room very clean, nicely decorated, and had all the modern amenities. Our superior room was a decent size for a european hotel. The rate was quite reasonable as well. I would definitely recommend this hotel.

      Friendly Four Star just near the Markt

      from

      Just a well hit eight iron away from The Markt square in the centre of Brugge (Bruges) you will find The Hotel Heritage. The Hotel Heritage is one of the frendliest places we have ever stayed. The rooms are petite and nicely decorated. You could not ask for a better location in Brugge, with many restaurants, bars and shops nearby. My wife and I stayed at The Hotel Heritage for two nights over the UK long weekend and thought it was great. The hand written weather report under our door each morning was a really nice touch. The bus stop for the short ride to the Brugge railway station is only 50 metres away at the end of the road.

      Great place to stay!

      from

      We stayed for 5 days in hotel Heritage. We liked the place, service, helpfulness of the staff, nothing was ever a problem for them. The breakfast

      was great in a very nice dinning room. Perfect location to explore Bruges

      which is one of the most charming cities in Europe. We will go and stay there again without any hesitation. We loved it!

      A Charming Place to Stay

      from

      We stayed in the Heritage Hotel, and would certainly recommend it.

      The staff were incredibly friendly. They gave us a particularly warm welcome, introducing us to the city and answering all our questions; nothing was too much trouble.

      Our room was small, but extremely comfortable. We booked a superior double room, which meant lovely fluffy bath robes, a luxurious bed, and a slightly meagre fruit basket. We enjoyed sitting on the roof terrace to get an overview of the city. The terrace is really only big enough for two, but we were lucky enough to have it to ourselves.

      The breakfast, served in an elegant dining room, was abundant and delicious - plenty of food for all tastes. My boyfriend fuelled up with the 'full English', while I enjoyed yoghurt, cheese and even smoked salmon. An excellent start to the day.

      The location is perfect - just off the main square, and round the corner from the bus stop, which takes you all the way to the station, and to most of the more distant parts of the town.

      We would definitely stay again.

      Excellent hotel!!!

      from

      We agonized over where to stay in Brugge for several days and ultimately chose the Hotel Heritage. We were not disappointed. The hotel sits on the perfect location -- close to the square and great shopping. The staff was courteous and friendly, and were especially helpful with dinner recommendations. We got the midweek special and had a great, spacious room. Breakfast was not to be missed! I used the workout facility as well. Brugge is a great city to visit, and the Hotel Heritage is definitely someplace we would return to stay in the future.

      Simply the best ++++++++

      from

      We would go back again, again and again

      What a lovely hotel. Could not be in a better location, close to market square where you can take a horse drawn carriage around brugges, this is a must and would advise doing it first as they tell you about all the places and brief history. Then you can go back to those you want to visit. First impression of hotel is sumptuous, clean, warm and very friendly. Great welcome with lots of info about brugges. We stayed in double superior on 3rd floor front with great view. Rooms was elegantly decorated and daily replensihed fresh fruit and all the extras you could want. Although room was small with a king size bed (oh soooo comfy) it was big enough. Excellent breakfast with every choice. Overall it is just a lovely hotel and the small things they do, like drop you a note each day saying good morning and giving you the weather forecast (umbrellas in reception, just in case) make it an excellent hotel.

      Delightful

      from

      Utterly delightful! Our room (superior) was petite in scale but suptuously decorated, had a very comfortable king-sized bed. The feeling was of utter luxury.

      The location of the hotel is ideal, just a block from the main marketplace and a short walk from everything. The real highlight, however, was the warmth and attentiveness of the staff which really made our stay special.

      Worthy of 5 stars

      from

      Went to Europe on my honeymoon for 1 month and stayed at four and five star hotels. This is considered a four star but was by far the best hotel we stayed in all of Europe. The Staff could not have been more friendly and helpfull. I was a royal pain asking multiple questions and they went out of their way to help me. I did not inform them that we were on our honeymoon but they overheard us talking to another guest at the front desk. The receptionist said congratulations and later that night to our surprise there was a bottle of champagne in our room compliments of the hotel. Even before this happened they beat out many of the 5 star hotels we had stayed in this was just an added touch.

      Truly a hotel not to be missed in a city not to be missed.

      Loved Hotel Heritage (----------------------------)

      from

      We stayed at the Hotel Heritage in October 2003 in a Double Room - 2 beds - Superior. The Hotel Heritage was one of the hotels recommended in the Rick Steves travel book so we decided to give it a try. Our experience was fantastic. The room was elegant, spacious, and very clean. There was a small fruit basket and well stocked refrigerator in the room which was a welcome treat after a long day of exploring. The hotel staff was very friendly and helpful. The attendant at the desk gave us a city map and pointed out some of the best sites and activities. We also received coupons for a 15% discount on a canal cruise. There was a computer in the hotel lobby that had internet access so we were able to connect to our e-mail. The hotel breakfast buffet was superb. There were plenty of choices and the quality of the food was excellent. We asked for early checkout the night before our departure because we had reserved seats on the 6:30am train back to Paris. The early checkout was no problem. The staff also made sure the breakfast buffet was ready early so the two of us could have breakfast before heading off to the train station. Since we were traveling on a limited budget we planned on taking the bus or walking the few miles to the train station. However, the attendant at the hotel arranged for a taxi to pick us up at the hotel and take us to the train station. The taxi was inexpensive (3 euro) for the trip to the train station. Plus it was not your normal big city US taxi that is dingy or dirty. This was a very nice Mercedes that was very clean and comfortable. The next time we are in Brugge we definitely plan on staying at the Hotel Heritage!

      TripAdvisor Reviews Hotel Heritage - Relais & Chateaux Brugge

      4.50 of 5 stars Outstanding
       

      Travel Blogs from Brugge

      Bruges - the Venice of the North

      A travel blog entry by globalshepherds on Aug 02, 2014

      5 photos

      ... recommended and the special Flemmish dish: beef carbonnade, a beef and beer stew with apple sauce. Brian really liked it and he kept saying that he didn't think he would like the applesauce in the stew but that it really was very good. Not wanting to hold the table for a long time and stress the waitress, we headed out as soon as we could.

      Of course, there were canal tours and I would have liked to have boarded ...

      In Bruges

      A travel blog entry by john_deehan on Dec 01, 2013

      4 photos

      ... was there; €16 for their soup of the day and a delicious roast chicken fillet with green pea stew and bacon. A snip compared to many of the surrounding restaurants where €30 for a starter and a main is the norm. There is your usual array of fast food options of course for those wanting a quicker, cheaper bite; Pizza Hut, McDonalds etc along with the odd burger stall and cafés where you can pick up a panini and a drink for €5.

      Brugge

      A travel blog entry by andyandmichele on Apr 05, 2012

      3 comments, 6 photos

      Hello or Hallo in flemish,

      From Amsterdam to Brugge was an easy 3 hour trip by fast train with a change at Brussels. The Europeans really do know how to travel. More comfortable than an aeroplane in terms of seating and free wifi on board. We both managed to both check email and watch the scenery go by. Very flat, lots of farming and glass houses, acres and acres of them.

      The old city of Brugge is a sensationally picturesque place. Brugge ...

      Frozen on Ice but Warmed with Beer

      A travel blog entry by squidwilk on Jan 03, 2010

      54 photos

      ... trams during trips to the country rather than pay a few zloty for taxis. Yet we were more than willing to pay a 15 year old boy $20 to drive us 3 hours into the interior of Cambodia.

      What we desire most of all is a glimpse of the local culture and rarity that we have experienced something unique.

      So, we have rated selected places and ...

      Top 5 in Days in Europe

      A travel blog entry by mike81 on Jul 19, 2008

      ... later it hit and hit hard. The rain was so intense that it started to hurt my face when it hit. It lasted for about 2 minutes and moved on down the canal. I actually watched it disappear around the corner. It kept raining slightly but nothing like what I just hid from. I put my bag on the front of my under my jacket because I didn't want my camera to get wet. I could just imagine the locals, now they are seeing this 6 foot 5 inch guy riding a broke down bike that my or may not ...