Heritage Queenstown (South Island) Hotel - Reviews and Rates

Travel Blogs by Travelers Who Stayed at the Heritage Queenstown

After a very long flight: Raleigh, NC to Dallas, TX, then to Los Angels, CA, then to Auckland , NZ and finally to Queenstown (via Ansett Airlines), we settled into our hotel. Immediately the charm of New Zealand took hold of us. We spent the evening catching up on conversation - since we had not all been together in one room for a very long time - looking out over Lake Wakatipu.

Queenstown, New Zealand benrepp

Queenstown - Milford Sound - Queenstown

Starting early the morning, we took a bus south to visit the Milford Sound. Along the way, we became entranced with the absolute serene and unspoiled beauty on the southern part of New Zealand. My brother and I were joking that a person could almost get intoxicated from the smelling the unpolluted air! I recall drinking from crystal clear streams and being amazed that I could do so without harm (in the USA I would never drink from a river or a stream). It is here I also saw my first Kiwi bird...

Queenstown, New Zealand benrepp

Queenstown for some Adventure

Hello again! As you can see, Brandt added some additional stops on our blog to show where we've actually stayed. We took a ferry from the North Island to the South Island on Tuesday (Monday for all of you). We posted a couple pictures of the view. We also posted a few pictures of when we were staying in Blenheim (at the Copthorne Hotel Marlborough). So, we arrived in Queenstown on Wednesday and was totally awed by the scenery... The hotel we're staying at is a little away from the City Center...

Queenstown, South Island, New Zealand catbrand

I Love Meat Pie!

Today we opted for a tour to Milford Sound. �Instead of driving our selves which is 10 hours round trip, we decided to sit back and enjoy the view and let others do the driving for us. �The BBQ Bus (cute name huh?) picked us up at 7AM from our Queenstown hotel. �We choose this outfit because its smaller and a good value. �The tour includes roundtrip transportation from Queenstown to Milford Sound, a 2 hours 15 minutes cruise on the sound and a BBQ lunch on board (I think thus the name for the...

Milford Sound, Southland, New Zealand davidwshih

Snowboarding in JULY

Greetings from NZ!!

Queenstown was a very good decision for our first New Zealand city! It's so beautiful! I think most of my pictures look fake! Our first afternoon and night there we just hung out at the hotel and fought jetlag. After waking at 3am(thanks to jetlag) we went into town to hire gear and headed up to Coronet Peak. Once we got up to the snow field there was zero visibility, Nathan had a blast but I was too stressed out about taking out skiers or flying off the side of t...

Queenstown, South Island, New Zealand hanhanmarie

Tour Managers best picks

Queenstown, South Island, New Zealand kwdestinations

Sky Diving

So Now I am in Queenstown, New Zealand which is the adrenaline capital of the world. So I OF COURSE had to go sky diving, it was on my list of things to do! So this is a short quick entry accompanied by photos.

Queenstown, New Zealand ldegolia

The adrenaline capital of the world, Queenstown

If there was any doubt as to whether I am truly a DeGolia then loose it because I can confirm it. Us DeGolias have a tendency to take the "shortcut" on hikes because it will "get us there faster" (thank you very much UNCLE RICK!). Well in the beautiful town of Queenstown I treated myself to several gorgeous and vigorous hikes. I thought for a bit there that maybe I had managed to skip that gene in the gene pool, however on the hardest hike I not only managed to get LOST I also did not take an...

Queenstown, New Zealand ldegolia

Queenstown and all its glory

We spent the first hour this morning doing our separate things - Natasha exercised and Natalie studied (yes, she really did). A coffee stop and peanut butter cookie at the Sandfly Cafe counted as breakfast and we were off to Queenstown. Te Anau this morning was grey, cold and foggy......Natasha reminded Natalie to get NZ lotto given that Natalie apparently picked the best day of the entire week to go to Milford Sound!!! (Natalie will buy scratchies). As we drove out of Te Anau, through Mossto...

Queenstown, South Island, New Zealand littlepetal

Queenstown, New Zealand shaun_gooch

Historical Traveler Reviews of Heritage Queenstown

Good and bad at the Heritage

from ColumbiaTrekkers

We just returned from New Zealand, and spent two nights at the Heritage. The hotel is quite nice, with the feel of a mountain lodge inside. The restaurant and food were both very good. Although it is outside of town, a regularly scheduled bus gets you down to the city center and back in ten minutes or so each way. I consider this an excellent place to stay while in Queenstown. Also, the hotel staff were very accommodating.

Now for the positive and negative. We had two separate one-night stays at the hotel, because we took an overnight tour to Doubtful Sound. As noted, the hotel was very accommodating in keeping our very large and heavy bags while we were away. Our first room was on the back side of the hotel facing the lake; and it was terrific. We had a beautiful view from our balcony, and our room was VERY quiet. The only drawback was that it was on the top floor, and the elevators didn't reach that floor. However, the hotel staff were eager to help carry our bags up that extra flight of stairs, so it wasn't a problem. On our return to the hotel, we were given a room on the front side of the hotel, overlooking both the entrance driveway and the highway. As a result, this room was quite noisy (and the view uninspiring). Although the noise diminished into the evening, it was a far less desirable experience than our first room. So, I STRONGLY recommend you request a room facing away from the highway; you will be glad you did!

An Alpine retreat from the bustle of Queenstown

from Lincoln

My wife and I stayed here for just one night in early January 2005. Originally, we had planned to stay in a character B&B up the road in Arrowtown but it was sold off (and the new owners were not going to run it as a B&B) just before we were due to travel, so chose this at the last minute on the internet. We had no great expectations of this hotel but were pleasantly surprised by the hotel and wished we could have stayed longer. We were lucky enough to be upgraded at no cost to a very large suite with full kitchen, in-room laundry facilities and balcony overlooking the outdoor swimming pool and mountains. The property was built in typical Alpine style, lots of stonework and wood. The pool looked very inviting but unfortunately we didn't have time to sample it.

As previous reviewers have said, it is located a fair distance from the town centre but the hotel does provide free bus passes if you don't have your own transport (or want to avoid the hassle of finding somewhere to park).

Because of its location, we decided to eat in the restaurant for dinner and breakfast. The food at dinner was excellent (don't miss the seafood chowder!) and the open fire in the bar area was very welcoming as we enjoyed our post dinner drinks. Breakfast was disappointing, very ordinary - but OK.

One tip - in Queenstown there's lots of "adventure stuff" to do, but make sure you go up on the gondola - it gives you one of the best views in NZ on a nice day!

Noisy neighbours spoilt the stay.

from wahp

We stayed at the Heritage from 12th February for three nights. The hotel was described as a four star but I didn't think that it rated this as our room was a little jaded. The bathroom was lovely it had a separate bath and shower and there were plenty of tea and coffee facilities. Staff were really friendly and the in-room catering was hot and cheap. We didn't have a balcony as we had been promised but we did arrive at noon so there were probably not many rooms ready and it was peak season. The problem that we had was with noise. The sound-proofing left a lot to be desired and noise from other rooms was a nightmare. The first night the noise didn't stop until 2.30 a.m. and started again at six. The second night I called reception at midnight and they sent someone over and the noise stopped until 5 a.m. and the third night was the same except the first person banging around was at 3.59 a.m. The staff said that these were guests but I am not sure where they would have been going so early. I should mention that we live in a very quiet area so other guests may not find this a problem. I can sleep through traffic noise but the noise we experienced was similar to the bass on a music system. There was also at least one group of tourists travelling together who came in late and shouted goodnight to each other and rose early and knocked loudly on all the doors to let others know that they were ready to go. This wasn't the fault of the hotel just inconsiderate guests. Sorry this sounds so negative - I get very moody with no sleep.

Nothing Special Here

from BigHarleyDog

This is a nice hotel for Heritage, but nothing special in terms of location, food or customer service, even by New Zealand standards. The staff obviously can't read, as trying to catch up on some sleep into late morning, with DO NOT DISTURB on the door, the maid tried to enter twice waking me up. Also, if you're there and it's hot, FYI, this place has no AC or ceiling fans, so you get to sweat. Food available on site was very average. If you have other alternatives, go with them.

November 2003

from vancouver-jim

We did not mind the 20 minute walk along the waterfront to reach "downtown" and the view from the hotel's sundeck was magnificent. The room we had was nicely appointed and the bed was very comfortable. Although it was Spring in NZ, it cooled off at night time as Queenstown is in an alpine region. There was no method of control the heat coming into our room except to open the door to our sundeck - therefore the room became uncomfortably hot during the night.

Fab position overlooking lake

from Irenepr

What a lovely room we had overlooking the lake. It's worth the extra for the view. Our room had EVERYTHING: washingmachine/dryer, fridge, dishwasher. We'd only booked 2 nights and I wish we could have stayed for a week! Huge bed. Ours was a family room and our daughter had a double bed to herself. It wasn't too far from the centre of town- a short bus ride but the energetic could walk it easily.

Comfortable and Peaceful

from MarciaS

Just spent 3 nights here in October 2004. Was surprised to find how far out of town it was - not clear from web site. However, they do provide free bus passes that worked just fine. Staff was very busy, but helpful. The room was spacious and immaculate. Used the laundry facilities and they were well located and easy to use. Only had coffee and toast in morning, so can't comment on restaurant. Loved Queenstown.

Fantastic place!!

from celt32girl

Arrived in Queenstown with no reservation for a 1-night stay in June 2004. The Heritage was recommended by the tourist office in town with a very cheap rate (mid-week and out of season as was before skiing kicked in). Had transport but hotel was a good bit further out of town than expected but not really that far in real terms, plus free bus pass available to and from town during stay. Room was excellent - best bathroom I saw on a 2 month trip around the world!! Very clean and seperate bath and shower. Beds very good. Room spacious enough etc. Heating a little laboured as only a mini heater provided. Highlight of stay was actually walking down hill into town - on a bright sunny day the view over the lake was just awesome!!! It was like looking at a painting!! Ate in the hotel (most restaurants in town were shut for refurbishment..) Seafood chowder was out of this world! Followed by a main fish course which was also very good. Loved it here - very cheap deal was just an added bonus.

Peace and quiet

from MerryTravels

I think I was expecting more, but the hotel was still very nice. The staff was really helpful in recommending and booking activities. The room, although it didn't have a Lake view, was quite large. My husband and I also got massages, which were just amazing! The hotel is located a good 20-minute walk away from the town, but I think a lot of the hotels in town would get a lot of noise at night. It was incredibly peaceful and quiet up on the hill at the Heritage.

Doesn't quite match the hype

from A TripAdvisor Member

Stayed for Xmas week. A nice place but not as good as the marketing suggests. Located 15-20 minutes walk up a hill from the centre of the town - a free shuttle operates. Nice decor in the public areas, reasonable rooms (although not many with lake views) and excellent bathrooms. Staff seem quite young and customer service lags a little as a result. Restaurant has no view (!) and is a little like a cafeteria. Insufficient catering facilities left many without a Xmas dinner - no help offered to find an alternative. Low rates often available on wotif. but understand that deluxe room = standard room.

Heritage Queenstown

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Traveler Reviews of Heritage Queenstown

Travel Blogs by Travelers Who Stayed at the Heritage Queenstown

Historical Traveler Reviews of Heritage Queenstown

Good and bad at the Heritage

An Alpine retreat from the bustle of Queenstown

Noisy neighbours spoilt the stay.

Nothing Special Here

November 2003

Fab position overlooking lake

Comfortable and Peaceful

Fantastic place!!

Peace and quiet

Doesn't quite match the hype

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