Heritage Queenstown

Address: 91 Fernhill Rd, Queenstown, South Island, 9300, New Zealand | 4 star hotel
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This 4 star hotel, located on 91 Fernhill Rd, Queenstown, is near The Remarkables Ski Area, Arrow River, Kiwi Discovery Milford Sound Tour, and Chard Farm Vineyard.
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          TravelPod Member ReviewsHeritage Queenstown

          Reviewed by philpeter


          Reviewed Jan 14, 2015
          by (3 reviews) , Australia Flag of Australia

          Met Peter in queenstown today. He had just finished conference with Zimmer. After quick tour of city checked into our hotel. View was magnificent. Delicious dinner on waterfront. Magnificent water or mountain views everywhere you looked. Very vibrant city full of extreme sports activities.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by rawiniangohe87


          Reviewed Jul 7, 2014
          by (4 reviews) , New Zealand Flag of New Zealand

          Beds were really comfortable. The room was reasonably sized for us. Facilities were perfect for us. Bonus was the buffet breakfast in the morning and they also allowed an extra child (our 2 year old) stay in the room as this room was for a max of 4 people. Very appreciated. Bathroom was clean. Loved our stay. Also got to have a swim and sauna too.

          Wanaka, New Zealand
          Wanaka, New Zealand
          Queenstown, New Zealand

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by colenewzealand

          Stay here.

          Reviewed Mar 14, 2014
          by (5 reviews) , United Kingdom Flag of United Kingdom

          Great location and friendly, welcoming staff team. Food tonight was excellent (as was lunch) and every staff member seems keen to chat and help. The views from our room (L403) of the lake and mountains are brilliant.

          View from our room across the lake
          Queenstown, New Zealand

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Reviewed by natsully

          Beautiful Scenery

          Reviewed Sep 1, 2013
          by (17 reviews) Wherever I rest my head at night!! , Australia Flag of Australia

          The scenery is breathtaking, and the staff were really attentive.

          This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

          Historical Traveler Reviews Heritage Queenstown

          Good and bad at the Heritage


          We just returned from New Zealand, and spent two nights at the Heritage. The hotel is quite nice, with the feel of a mountain lodge inside. The restaurant and food were both very good. Although it is outside of town, a regularly scheduled bus gets you down to the city center and back in ten minutes or so each way. I consider this an excellent place to stay while in Queenstown. Also, the hotel staff were very accommodating.

          Now for the positive and negative. We had two separate one-night stays at the hotel, because we took an overnight tour to Doubtful Sound. As noted, the hotel was very accommodating in keeping our very large and heavy bags while we were away. Our first room was on the back side of the hotel facing the lake; and it was terrific. We had a beautiful view from our balcony, and our room was VERY quiet. The only drawback was that it was on the top floor, and the elevators didn't reach that floor. However, the hotel staff were eager to help carry our bags up that extra flight of stairs, so it wasn't a problem. On our return to the hotel, we were given a room on the front side of the hotel, overlooking both the entrance driveway and the highway. As a result, this room was quite noisy (and the view uninspiring). Although the noise diminished into the evening, it was a far less desirable experience than our first room. So, I STRONGLY recommend you request a room facing away from the highway; you will be glad you did!

          An Alpine retreat from the bustle of Queenstown


          My wife and I stayed here for just one night in early January 2005. Originally, we had planned to stay in a character B&B up the road in Arrowtown but it was sold off (and the new owners were not going to run it as a B&B) just before we were due to travel, so chose this at the last minute on the internet. We had no great expectations of this hotel but were pleasantly surprised by the hotel and wished we could have stayed longer. We were lucky enough to be upgraded at no cost to a very large suite with full kitchen, in-room laundry facilities and balcony overlooking the outdoor swimming pool and mountains. The property was built in typical Alpine style, lots of stonework and wood. The pool looked very inviting but unfortunately we didn't have time to sample it.

          As previous reviewers have said, it is located a fair distance from the town centre but the hotel does provide free bus passes if you don't have your own transport (or want to avoid the hassle of finding somewhere to park).

          Because of its location, we decided to eat in the restaurant for dinner and breakfast. The food at dinner was excellent (don't miss the seafood chowder!) and the open fire in the bar area was very welcoming as we enjoyed our post dinner drinks. Breakfast was disappointing, very ordinary - but OK.

          One tip - in Queenstown there's lots of "adventure stuff" to do, but make sure you go up on the gondola - it gives you one of the best views in NZ on a nice day!

          Noisy neighbours spoilt the stay.


          We stayed at the Heritage from 12th February for three nights. The hotel was described as a four star but I didn't think that it rated this as our room was a little jaded. The bathroom was lovely it had a separate bath and shower and there were plenty of tea and coffee facilities. Staff were really friendly and the in-room catering was hot and cheap. We didn't have a balcony as we had been promised but we did arrive at noon so there were probably not many rooms ready and it was peak season. The problem that we had was with noise. The sound-proofing left a lot to be desired and noise from other rooms was a nightmare. The first night the noise didn't stop until 2.30 a.m. and started again at six. The second night I called reception at midnight and they sent someone over and the noise stopped until 5 a.m. and the third night was the same except the first person banging around was at 3.59 a.m. The staff said that these were guests but I am not sure where they would have been going so early. I should mention that we live in a very quiet area so other guests may not find this a problem. I can sleep through traffic noise but the noise we experienced was similar to the bass on a music system. There was also at least one group of tourists travelling together who came in late and shouted goodnight to each other and rose early and knocked loudly on all the doors to let others know that they were ready to go. This wasn't the fault of the hotel just inconsiderate guests. Sorry this sounds so negative - I get very moody with no sleep.

          Nothing Special Here


          This is a nice hotel for Heritage, but nothing special in terms of location, food or customer service, even by New Zealand standards. The staff obviously can't read, as trying to catch up on some sleep into late morning, with DO NOT DISTURB on the door, the maid tried to enter twice waking me up. Also, if you're there and it's hot, FYI, this place has no AC or ceiling fans, so you get to sweat. Food available on site was very average. If you have other alternatives, go with them.

          November 2003


          We did not mind the 20 minute walk along the waterfront to reach "downtown" and the view from the hotel's sundeck was magnificent. The room we had was nicely appointed and the bed was very comfortable. Although it was Spring in NZ, it cooled off at night time as Queenstown is in an alpine region. There was no method of control the heat coming into our room except to open the door to our sundeck - therefore the room became uncomfortably hot during the night.

          Fab position overlooking lake


          What a lovely room we had overlooking the lake. It's worth the extra for the view. Our room had EVERYTHING: washingmachine/dryer, fridge, dishwasher. We'd only booked 2 nights and I wish we could have stayed for a week! Huge bed. Ours was a family room and our daughter had a double bed to herself. It wasn't too far from the centre of town- a short bus ride but the energetic could walk it easily.

          Comfortable and Peaceful


          Just spent 3 nights here in October 2004. Was surprised to find how far out of town it was - not clear from web site. However, they do provide free bus passes that worked just fine. Staff was very busy, but helpful. The room was spacious and immaculate. Used the laundry facilities and they were well located and easy to use. Only had coffee and toast in morning, so can't comment on restaurant. Loved Queenstown.

          Fantastic place!!


          Arrived in Queenstown with no reservation for a 1-night stay in June 2004. The Heritage was recommended by the tourist office in town with a very cheap rate (mid-week and out of season as was before skiing kicked in). Had transport but hotel was a good bit further out of town than expected but not really that far in real terms, plus free bus pass available to and from town during stay. Room was excellent - best bathroom I saw on a 2 month trip around the world!! Very clean and seperate bath and shower. Beds very good. Room spacious enough etc. Heating a little laboured as only a mini heater provided. Highlight of stay was actually walking down hill into town - on a bright sunny day the view over the lake was just awesome!!! It was like looking at a painting!! Ate in the hotel (most restaurants in town were shut for refurbishment..) Seafood chowder was out of this world! Followed by a main fish course which was also very good. Loved it here - very cheap deal was just an added bonus.

          Peace and quiet


          I think I was expecting more, but the hotel was still very nice. The staff was really helpful in recommending and booking activities. The room, although it didn't have a Lake view, was quite large. My husband and I also got massages, which were just amazing! The hotel is located a good 20-minute walk away from the town, but I think a lot of the hotels in town would get a lot of noise at night. It was incredibly peaceful and quiet up on the hill at the Heritage.

          Doesn't quite match the hype


          Stayed for Xmas week. A nice place but not as good as the marketing suggests. Located 15-20 minutes walk up a hill from the centre of the town - a free shuttle operates. Nice decor in the public areas, reasonable rooms (although not many with lake views) and excellent bathrooms. Staff seem quite young and customer service lags a little as a result. Restaurant has no view (!) and is a little like a cafeteria. Insufficient catering facilities left many without a Xmas dinner - no help offered to find an alternative. Low rates often available on wotif. but understand that deluxe room = standard room.

          TripAdvisor Reviews Heritage Queenstown

          4.00 of 5 stars Excellent

          Travel Blogs from Queenstown

          Another Landmark Day!

          A travel blog entry by sutera on Mar 25, 2016

          13 photos

          Today started like most days... We got up at 8:30, had breakfast at the hotel, walked into town for groceries, and then it became very special! We boarded a Cessna Caravan turbo prop and headed for Milford Sound. The views were spectacular and my Scopolamine worked perfectly. We took a cruise through the sound out to the Tazman Sea and back before …

          Big Event: The Gondola

          A travel blog entry by sutera on Mar 24, 2016

          7 photos

          After changing hotels (Pounamu to Heritage), we had to take a taxi to make our time at the gondola. The gondola ride, view and lunch were all impressive and the activities (including mountain biking) were very popular. The weather, however, was brutal until about 4:00pm. Today's people encounter: As we were watching the weather change our mountain …

          Queenstown, Wanaka and NO Milford Sound

          A travel blog entry by loraledermann on Jul 31, 2015

          5 photos

          Loving New Zealand. Mountains. Endless blue glacier lakes. Waterfalls and hiking trails on every corner rather than Starbucks. Don't worry, they still have a few Starbucks too. Rich, local food that is as beautiful as it tastes. The nicest, happiest people. Thousands of big wooly sheep grazing in green rolling hills. And runners, this is your trail …

          Merry X-Mas

          queenstown ist bekannt als die welthauptstadt des adrenalinsports. aber nur weil fast jeder hier viel geld bezahlt um von einer brücke oder aus einem flugzeug zu springen, hatte ich nicht das bedürfnis das auch zu tun. zumal ich ja bereits beides an anderen orten bereits gemacht hatte
          und so beliess ich etwa 20km vor unserer ankunft in der s...

          Queenstown, South Island, New Zealand scher-air

          Traveler Photos Heritage Queenstown

          View from our room across the lake
          Queenstown, New Zealand
          Wanaka, New Zealand
          Queenstown, New Zealand
          Queenstown, New Zealand
          Wanaka, New Zealand