Heritage Auckland

Address: 35 Hobson Street, Auckland, North Island, 1001, New Zealand | 4 star hotel
Searching for availability...
*Prices above are provided by partners for one room, double occupancy and do not include all taxes and fees. Please see our partners for full details.

How has this hotel rated in the past?

  What's this?
Discover trends in hotel experiences based on real traveler reviews and ratings. Mouse over circles to see what some travelers had to say.


This 4 star hotel, located on 35 Hobson Street, Auckland, is near Sky Tower, SkyJump, Sky City Casino, and Vulcan Lane.
Map this hotel



    TravelPod Member ReviewsHeritage Auckland

    Reviewed by debhar

    Lovely old hotel

    by (3 reviews) , United States Flag of United States

    This hotel was a former department store. It is a lovely older hotel with a view over onto the harbor.

    View from the hotel room
    Auckland, New Zealand

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Reviewed by alandhelen

    Pretty awesome!

    Reviewed Sep 13, 2015
    by (10 reviews) Aldershot , United Kingdom Flag of United Kingdom

    Heritage hotel is lovely.a great location,friendly and very helpful staff and really nice rooms. We had a great 2 day stay .

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews Heritage Auckland

    Great Hotel


    Had a one bedroom suite with an adjoining room. Accommodation very nice. Breakfast was included in our price and was good. Restaurant food good. Staff very friendly. Our only problem was that we didn't have any outside windows. Our windows overlooked a central atrium. Hotel was in a very convenient position.

    Great room and service but be leery of the restaurant


    Very large room with high ceilings. Close to downtown and great pool . Very pleasant hotel but would not recommend the restuarant .. food and setting iffy try Little Italy instead a short walk away ..

    Great place to begin our trip


    We landed in Auckland at 7:30 am and were checked into the Heritage by 9:30 am! They may not always be able to provide early check-in, but it was wonderful to get into our room and have a shower after traveling for 24 hours (if the room hadn't been available, they have a shower area with the pool that you can have access to until your room is ready). From the Heritage we easily walked to the waterfront and CBD, and even to Ponsonby (a bit of a hike, but a nice walk nonetheless). It was a great hotel from which to begin our one-month adventure in NZ.

    Heritage Auckland great choice


    This was a great hotel in a perfect central location -- no car needed except for the Auckland Museum which, had it not been raining, we might have attempted on foot. Very nice room with a pleasant view and very high ceilings. The place felt loft like and very much like a perfect, albeit small, city apartment. Comfortable bed and huge bathroom made the end to our New Zealand Adventure a delight. Even the restaurant was a nice treat with good food at very fair prices. If you get a chance however, an AMAZING restaurant is right around the corner called The Grove. We spent far too much money and drank far too much good wine there, thus the advantage of a central walkable hotel location. Would definitely stay here again.

    Visit spoilt by hidden charges


    We were pleased with our room but at check out there was a charge added to our account for use of the in room safe. Never anywhere in the world have we ever encountered a charge for using the in room safe. Be warned to check before booking in at the Heritage Auckland.

    Pleasant hotel


    A pleasant hotel in the center of the city. With a beautiful and good restaurant at the inner court. Good rooms and good service.

    Great Room - Great View - But Watch What Your Promised


    I made all of our reservations via e-mail directly and then worked out all the details in the same manner with the Chief Concierge, e.g., room, tours, airport shuttles. Our room was beautiful, with a separate kitchen living, and dining area, and a walled-in bedroom. The view from our balcony was breathtaking, being that we could clearly see the harbor, Unfortunately, upon arrival at the airport we were supposed to be met by a driver holding a sign with our names on it and then escorted to a Mercedes Benz taxi. Needless to say, the taxi never showed. After many frustrating minutes spent trying to resolve this fiasco, we took an airport van whose driver was nice and personable. Upon arrival at the hotel we were met by the Chief Concierge who apologized profusely for the mishap and agreed to pay our shuttle fare. We recommended that for our return shuttle that he use the van driver who presented his business card to the Chief Concierge. Fiasco number two happened when unbeknownst to anyone he sent a substitute female driver, with minimal mastery of the English language to return us to the airport on our departure so he could take a more lucritive fare, which caused us to miss our flight. We called the Chief Concierge from the airport to alert him of this and he said he had spoken to the van male driver's boss and that he would be reprimanded accordingly. I was assured by the Chief Concierge that by the time my wife and I arrived home we would have received an e-mail from him containing the full account and resolution of the snafu, which has not occured. We know that there may be the occasional bumps in the road, and if you can accept this fact, I would highly recommend this hotel.

    Great Stay


    Enjoyed an excellent three-night stay at the Heritage. It's a beautiful, modern hotel built in an historic building. The rooms are very comfortable and well-equipped. The efficient and friendly staff is eager to please. The location is also very good, just a few blocks from the harbor and major shopping areas. I'd certainly go back and highly recommend it to anyone.

    Nice Hotel


    Spent four days at the Heritage Auckland and found it to be a great experience. We are a family of three and our room had a large glass sliding door that separated the beds for privacy and was very roomy. The breakfast is nice and all staff were wonderful. Very friendly and helpful with directions, tips, and recommendations. Plus, free laundry available to guests. My daughter loved the roof-top pool and hot tub.

    Loved the Heritage Auckland


    We were booked into the Heritage through a travel agency. A plus was that even though we arrived from Los Angeles at 7:30 AM we were allowed to check into our rooms immediately. This may have been because everything was getting quiet for Christmas (I think everyone in Auckland leaves the city for the holidays), so this may not always be feasible. But it was great to be able to freshen up before going out to sightsee. As a family with 2 children, we were booked into a 2 bedroom suite which with 1 bathroom and a sitting area and kitchen. It was certainly spacious and clean. The staff was also quite helpful and friendly. We actually came back to Auckland a few days later on Christmas Day. We happened to mention that we might be interested in trying to have dinner at the hotel since most of the restaurants were closed. Without our even asking, the bell boy checked and called us to let us know that there were only a few reservations left and helped us to book it.

    TripAdvisor Reviews Heritage Auckland

    4.00 of 5 stars Excellent

    Travel Blogs from Auckland

    We're here

    A travel blog entry by debhar on Nov 19, 2015

    7 photos

    We arrived on schedule and cleared customs and agriculture with no problem. The authorities are very cautious about introducing any germs into the agricultural system here. They questioned us as to whether we had worn our shoes onto any farms prior to entering the country and had provisions to bleach them if we had! This afternoon we took a guided …

    Auckland in 3 hours

    A travel blog entry by alandhelen on Sep 13, 2015

    2 photos

    Once back from the waitomo trip i was so tired that i just couldn't cope without a nap,so we didn't get much time to look at Auckland. A short walk from the hotel down the hill took us to the famous harbour,so we wandered along the for a hour or so looking at the buildings, the sea and the boats.

    On the way back found a pub selling a very …

    Arrived in NZ!

    A travel blog entry by alandhelen on Sep 12, 2015

    2 photos

    A good flight, on time and smooth. Only a few screaming babies, but free TV while we flew. In prep for holiday watched ed an interesting documentary about the All Blacks, gives me something to talk to about while here.

    Gotta love the internet as we researched, found and booked our transport to the heritage hotel in Auckland while on the …

    Back to the hotel for tennis and boozy business!

    A travel blog entry by chris93savory on Jul 14, 2015

    3 photos

    Keen to see more of Aukland during the day, we don't delay our drive back to Aukland by too much, and arriving at lunchtime we set off for a long leisurely wander around town and the docks. Back in the hotel Mike sets off out for dinner as he meets a long-distance work colleague, leaving the rest of us to lose a few balls playing tennis at the …

    Pru-guided day in Aukland, and riverside dinner

    A travel blog entry by chris93savory on Jul 10, 2015

    2 photos

    Today promises to be far more enjoyable than yesterday, as we both meet up with one of our good old university hockey friends (and former social secretary) Pru, who of many Nationalities has a bloodline here in New Zealand, although only being her second year living here. She drives us up to Mt Eden for spectacular panoramic views of the city just …

    Traveler Photos Heritage Auckland

    Our double suite!
    Auckland, New Zealand
    The outdoor pool and hot tub
    Auckland, New Zealand
    View from the hotel room
    Auckland, New Zealand
    In the bath with the Octonauts
    Auckland, New Zealand