The Henley Park Hotel
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- Room service
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Historical Traveler Reviews The Henley Park Hotel Washington DC
Charming small hotel
This hotel exceeded our expectations. Found a great package on Travelocity. Charming Tudor building, interesting tile lobby, parlor type living room with roaring fire, cozy bar with piano. Our room was lovely with yellow silk wallpaper, embroidered bedspread, nice shower. Great location for tourist activities (Smithsonian, Ford's Theatre, etc.) and the people couldn't have been nicer or more helpful. Would love to go back.
Give this hotel a chance!!
I've just come back from a week long stay at the Henley Park hotel after attending a business conference and I must admit that after reading the many negative remarks on this web page (many unjustified) about the hotel, I was starting to regret placing the booking. However upon arrival at the hotel I was very impressed with the courteous staff (although many were Hispanics so there was a slight communication problem, although nothing to worry about). The hotel rooms were clean, presentable and tidy. The room I had was slightly small but nothing to whinge about to others. My conference was at the J W Marriot hotel (on Pennsylvania Ave) and although this was a much grander (and more pricey!) hotel, it was a welcome relief to return to Henley Park with it's relaxed atmosphere and soothing jazz music in the background. Mentioning jazz, on Friday and Staurday nights, a jazz band plays in the bar/restaurant area creating a chilled out and mellow feel with which to unwind after a day's work or sightseeing.
If I was to return to Washington DC again, I would have no doubts about placing a repeat booking at this charming hideaway.
My Favorite Hotel in Washington
This friendly motel is my favorite place to stay in Washington. I found the staff exceedingly friendly and helpful, rooms are quaint, dining very good. A pleasent, refreshing break from inpersonal large (eg., Mariott or Hilton) hotels.
An additional feature is accessibility - just a few paces from the car to the elevator without steps.
Could not have been worse
I travel for work and stay in hotels at least twice a month. This is my first negative review, I'm writing because I feel so strongly about it. Visited the Henley Park as part of a wedding party, and have never experienced such horrendous customer service. Had repeated problems making reservations, rude operators and receptionists, and they misquoted the rate. They then proceeded to charge two of us a total of $1200 for 2 nights, at $189 a night!! Don't even ask how this was possible. My credit card company is fighting them now. Aside from the financial nightmare, the hotel is run-down (poor water pressure, hot/cold control, bad AC, grubby linens, small rooms, ancient bathrooms) and the service abysmal. I don't understand how a hotel with management and facilities this poor can keep their doors open. Trust me -- go anywhere else.
Truly enjoyed my Stay
Very comfortable hotel. Staff was more then courteous. Clean and reasonably priced. Will stay there many more times. First time to DC but no need to go anywhere else.
Comfy and Charming
We had the opportunity to stay in a suite at the Henley Park Hotel over Martin Luther King weekend in 2004. The suite was on the smallish side, but perfectly suited to 2 adults and 1 four year old.
The staff at the hotel positively doted on my daughter. The wait staff in the (fabulous) restaurant remembered her favorites and treated her like a little princess.
The hotel is abut a 10 minute walk from the nearest Metro station. We didn't access our car once we left it with the valet since the Metro is far and away the best way to get around DC. From the stop you are about 8 minutes from all the downtown attractions.
We enjoyed the cleanliness of the room and the attention to detail in all areas. The only criticism we really had was that regular room service stops serving around 10:00 or so and we tend to get something substantial when we return to the room later than that.
Nice Old Hotel
Stayed 2 nights and was pleased with the cleanliness of the room and friendly service provided. Only complaint I would have is the parking situation. Can't access your vehicle without going thru a Hotel Employee. Historic charm abounds.
The hotel has its charms, if you like old Tudor style buildings and interiors. The rooms were a it small even for city standards. Service at the hotel was sparse and confused. We were charged twice for our room. Once our bill came we notified the hotel, however we were given the run around by the night manager and the accountng department. It took two weeks to clear up the mess.
The Henley Park Hotel has incredibly charming curb appeal. Common areas are very cozy. Unfortunately you cannot sleep in the lobby. The rooms are awkwardly shaped and smallish. Furniture, bathroom fixtures and pretty much everything else about the rooms is overly worn and lack the sophistication typically expected of today's higher-end hotels. We discovered a bug cozying up to one of the glasses in the bathroom, and the fan made a loud noise as it tried to function. Many rooms lack any kind of workspace (pity the business traveler), but upon inquiry I was told that a room with a desk could be had...for an additional $20/night. King beds are rare, and a "double" means two twin beds. I will not stay here again.
Seen better days
The Henley Park Hotel has certainly seen better days.It is looking rather threadbare.Although it was clean the ameneties were not as advertised. The hotel is also too far from the metro unless you relish a good hike each way. The area is iffy at best and there is really no where to eat except the hotel (it cost us $35.00 for breakfast in the hotel dining room). The hotel is in an area of office buildings so the few available restaurants are only open Mon-Fri for breakfast and lunch.
On the upside the staff was courteous and helpful. Hotel for the most part was quiet.
TripAdvisor Reviews The Henley Park Hotel Washington DC
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