Helya Beach & SPA
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How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
Historical Traveler Reviews Helya Beach & SPA Monastir
An international experience!
We picked this hotel due to a last minute search on the internet for an affordable hotel which was luxurious enough and within easy reach of the airport - due to us travelling with our 5 month old daughter.
The airport was across the road from the hotel - brilliant! Just make sure the taxi guy doesn't charge you more than 4/5 Dinar - we were charged 12 Dinar on arrival!!
On arrival at the hotel, we were the only British family there (until the last few days when another couple turned up. Very few of the staff speak much english, the hotel is mainly full of Italians. However we also met Bosnians, Algerians, Swedes, Polish, Spanish Austrian etc etc....!!
Good to brush up on your french - as french is the Tunisian 2nd language.
The room was basic but clean - no english tv channel...the towels were asked to be changed everyday - put in the bath tub. However, on the last day we realised that they were picked out of the bath, folded and put on the shelf again for you to use so be aware. The food was bearable - but have to say take your own tea bags if you are a tea drinker - couldn't figure out what kind of tea you were drinking there - but definitely wasn't tea! Being all inclusive, expect queues everywhere for drinks (only one area to be able to obtain drinks. ) There is an a la carte restaurant included but you are better off in the main restaurant as the service is very slow and the food is very limited.
The best bit about the hotel is the entertainment - having travelled the world I have yet to come across a hotel so full of life!!
There is a resident DJ for the pool/beach area throughout the day as well as activites all throughout the day for all ages and the night brings out more entertainment for all to enjoy after dinner.
There is an entertainment team who are really friendly and a resident photographer who walks around throughout the day taking shots for you to be able to buy during your stay.
The staff do not smile much, however reception is efficient for all your needs.
The biggest complaint we had was the services throughout the hotel - the hairdresser asked whether I had my own scissors, she had lost hers!! Had my hair coloured and also ended up with my face coloured aswell. The beauticians - went for a wax and was bruised - they use a sugar wax (not strips) and just keep pulling at your skin over and over until they get a result.
The internet facility never worked when tried and they refused a refund.
The hotel is within easy access to Sousse (10/15 mins) and Port Kantaoui (20/25 mins) both well worth a visit.
We had no problems taking our baby - except there was no mini bar in the room - so had to leave baby milk with reception who had a fridge and my husband had to go down in the middle of the night to get it - would have been easier if there was a fridge in the room.
So if you can bear the queing and the mundane food and if you don't mind the hotel wreaking of everyone smoking ( not a good idea to come here if you are not a smoker), then you should have a good time.
PS Need to take your own towels -otherwise, you can buy cards at the hotel in order to obtain pool towels. (you get this money back at the end when you hand in your cards to reception.
4 Star? No - more like 3 star...Oh and don't forget th ant powder!
Erholung, ja bitte! Aber nicht dort
Zu dem Hotel, im speziellen zum Service ist folgendes zu sagen: unfreundlich, unflexibel, nicht hilfsbereit; als Frau ist man der ständigen Belästigung ausgesetzt, die Kellner provozieren mit Absicht, der Strand-Mann muss bestochen werden, sonst hat man keine Chance auf eine Liege am Strand. Publikum des Hotels: proletuide Süditaliener, die keine Manieren haben, das Personal schlecht behandeln - man bekommt es als Nicht-Italiener genau so zurück. All Inklusive ist in diesem Hotel ein anderer Begriff: kein Wasser (zumindest nicht anstandslos erhältlich), eine Flasche Wasser kostet 1,50.- Dinar, Wartezeiten an der Bar: ca 20 Minuten, Internet: um den Computer(ja - tatsächlich, in einem 360 Zimmer Hotel gibt es EINEN computer) kümmert sich niemand: eine Stunde kostet ca 7 Euro;
Siamo appena tornati da una settimana di vacanza al Vime Helia Beach e debbo dire che ancora sono scioccato e sconcertato dalla sporcizia che ho trovato nella mia camera nella sala ristorante piena di mosche dalla piscina che non pulivano mai e poi per finire dai 2 furti di soldi che ho subìto in camera . Cosa dire ancora provare per credere .......
Working hard, but room for improvement!
I have just returned from a 12 day stay with my Algerian husband at the Helya Beach Hotel in Monastir, Tunisia. I want to begin by saying that our stay there had a few problems, but in retrospect, the lovely and highly professional staff have made the difficulties fade very quickly in my memory.
It is my understanding that Helya Beach Hotel was a mess when it was purchased by new ownership three years ago. I don't know when the hotel was built, but it's fairly obvious that the property is of an age where it needs a great deal of updating and care. They are doing construction on the property now, so I'm fairly certain there will be steady improvement. The rooms are not fancy, but we found them to be clean, comfortable, and adequate for our needs. The average customer at Helya seemed to be Western Europeans vacationing there for 4-7 days. Our stay was significantly longer, so that might be why we encountered a couple of problems along the way. We had to change rooms twice...first because of an ongoing slow leak in the bathroom, and next, because our air conditioner stopped working in 98 degree F heat.
The price was fantastic, and I feel like we got a real deal. The room and full board (3 meals per day for two people) was $105 per day. The restaurant does an excellent job satisfying many different nationalities and tastes. While the food is not extraordinary or fancy, my husband and I didn't tire of our choices for the entire stay. We were satisfied and happy.
I would need to think hard about another stay at Helya because it is my belief that their entire air conditioning system is in fairly dire need of an overhaul. Even when the system was working well, it just wasn't good enough for the late July heat in North Africa. If you're traveling during another season, however, I suspect you will enjoy the hotel very much if you're looking for a comfortable place to lay your hat for a few days of rest and relaxation. The pools are well cared for and beautiful, and, of course, the beach is wonderful. You will miss a fantastic experience if you don't see the sunset from this beach. We enjoyed a few trips to the Monastir city center, but other than that, we were perfectly content just to enjoy one another's company and relax at Helya.
If you're flying to Tunis and need to find transfer for the 2 1/2 hour trip to Monastir, I really must suggest the transfer service medhotels.com offers from another hotel very near Helya Beach. The cost was only 7.70 Euros each way, and each time, my husband and I had the whole van to ourselves. Considering a taxi would've cost us at least 100 Euros each way, this was indeed the best bargain of the whole trip.
Vacances en famille
nous avons séjourné dans cette hotel avec notre fille de 3 ans.L'infrastructure extérieur est trés plaisante avec ses piscines et son accés direct en bord de mer. L' animation pour les enfants est bien. Par contre l'hotel en lui meme mériterais un petit coup de remise à neuf, l'interieur est un peu kitsch, et les chambres ne sont franchement plus très fraiche voir carremment pas trés propre. Les buffets sont moyens et lors des repas il régne ue ambiance de cantine scolaire! Malgrés tout c'était la moins chère des offres donc il faut faire un choix.
Llegamo de nuestro viaje el pasado 9 de julio ,primero agradecerle la atención a la dirección del hotel hacia el grupo de españoles que pasamos esta semana en el hotel y animarles en su empeño de mejorar el establecimiento en los próximos años que seguro lo conseguiran.
así mismo a los empleados de zona de playa hamacas, patines y seguridad que su labor fue explendida con nosotros, así como los camareros de noche de la zona de la terraza fueron muy simpaticos.Deberian mejorar sobre todo los camareros del cafe del salon así como los de recepción que en algun momento no fueron demasiado correctos ,o no nos facilitaron el poner entendernos ya que no dominan nada el español y entendemos que esto deberían subsanarlo ya que comprobamos que el italiano si lo dominan.Destacar que la masificación en el buffet y la mala corrección de muchos de sus clientes fue lo que menos nos gusto que llego a agobiar en algunos momentos.En cuanto a la comida ha estdo bastante correcta en cuanto a variedad. suponemos que el hotel ganaría en prestigio si no estuviera tan masificado y la variedad de sus clientes fuera más diversa.Por otro lado destacar las piscinas y en conjunto las instalaciones que son bastante buenas
Perfect june holiday!
Our family consists of one 2 year old and one 11 year old with two adults. We all enjoyed our stay here in VIME HELYA. Firstly it is located in a stone's throw away from the Monastir Airport, you can easily walk to the hotel which makes the travel less tiresome and time consuming. We had an airport view room also the train station nearby which fascinated my two children (the noise is manageable and there are not many flights to and from and you get used to it after a day!) Hotel staff was very friendly and helpful. The beach is easy reach from the hotel and there are lots of activities in and around. You should definitely try at least one massage session which I enjoyed it very much. Food was not that great but at least noone had stomach problems during our stay...
Ein perfekter Urlaub im Juni!
Unsere Familie besteht aus zwei Erwachsenen, einem 2-jährigen und einem 11-jährigen Kind. Uns allen hat der Aufenthalt im VIME Helya Beach gefallen. Erstens liegt es nur einen Steinwurf vom Flughafen Monastir entfernt und man kann einfach zum Hotel laufen, wodurch das Reisen weniger anstrengend und zeitaufwändig wird. Wir hatten ein Zimmer mit Blick auf den Flughafen und den nahegelegenen Bahnhof, was unsere beiden Kinder faszinierend fanden (der Lärm ist akzeptabel und es gibt nicht so viele Flüge, weshalb man sich nach einem Tag daran gewöhnt hat!). Das Hotelpersonal war sehr freundlich und hilfsbereit. Der Strand ist vom Hotel aus leicht zu erreichen und es gibt dort und in der Nähe viele Aktivitäten. Man sollte auf jeden Fall mindestens eine Massage ausprobieren - ich habe das sehr genossen. Das Essen war nicht so toll, aber wenigstens hatte keiner von uns Magenprobleme...
Des vacances idéales au mois de juin!
Nous y sommes allés en famille avec nos deux enfants de 2 et 11 ans et avons tous beaucoup aimé le Vime Helya. Pour commencer, il est situé à deux pas de l'aéroport de Monastir, on peut facilement faire le chemin à pied, ce qui économise le temps et la fatigue du transfert.
Nous avions une chambre avec vue sur l'aéroport et la gare tout près, un spectacle fascinant pour mes deux enfants (le bruit est supportable, car il n'y a pas tant de trafic aérien que ça et au bout d'une journée on est déjà habitué !) Le personnel de l'hôtel est très sympa et serviable. La plage est facile d'accès de l'hôtel et il y a des tas d'activités à faire dans l'hôtel et aux alentours.
Ne manquez pas de faire au moins une séance de massage, je les ai trouvés très bien. Le restaurant n'était pas génial mais en tous cas personne n'a eu de problèmes d'estomac durant notre séjour..
Ho trascorso il ponte del primo maggio 2007 presso questo bell'albergo.
E' un albergo molto pulito, accogliente. Ci sono 3 piscine grandi(due all'esterno e una riscaldata all'interno), numerosi bar sia in piscina che al'interno dell'Hotel, ci sono poi anche 2 negozi (uno di souvenir e uno di vari generi: alimentari e non), c'è un parrucchiere.C'è anche un centro estetico.C'è una discoteca. Campi da tennis, minigolf, basket... La cucina è veramente ottima!Abbiamo mangiato veramente bene, cmq tutto a buffet. Per quanto riguarda l'animazione. gli animatori sono simpatici, coinvolgenti, ogni sera presentano uno spettacolo diverso, ogni ora del giorno c'è un attività diversa da fare (pallanuoto, freccette, balli di gruppo, tennis).
Lo consiglio a tutti, sia famiglie che giovani
TripAdvisor Reviews Helya Beach & SPA Monastir
Travel Blogs from Monastir
... that sells refreshing mint tea, so we are forced to quench our thirst from a can.
We're flying back to London Gatwick on a charter flight TOM 353 which is scheduled to depart at 12:05 and arrive at 15:10. Insha'Allah.
... refilling drinks, but it is sporadic and seems to happen when the fancy takes them or when guests are about to depart.
Finally the time comes, our meal is over and it's time for the tip. We give some notes to Gracie to give to the waiter. He seems to appreciate the gesture. Slipping the notes into his pocket he disappears into the kitchen and presumably home for the evening.
... Aghlabid period, and on the south side during the Fatimid era. Following works during the time of the Hafsids the surface area of the fortress expanded to 4,200 sq m.
Many consolidations as well as several polygonal and circular towers were added between the 11th and 13th centuries then the 17th and 19th centuries in order to accommodate artillery pieces.
In the past the ...
... are: one of The Head of Medusa Iand The Triumph of Bacchus. There are also a significant number of exhibits from the excavations of the catacombs of the Good Shepherd.
After visiting the Bardo Museum in Tunis we wander in awe around the mosaics and other artefacts on display here.
Arriving back at the hotel I head for the water dispenser adjacent to the bar and quench my thirst.
It sure was hot out there and unfortunetly I was without money so couldn't stop off for a drink on the road from Sousse.
So after a shower and change of clothes, I was actually dripping wet, I feel a lot better and can genuinely put my feet up!