A Positive Changing of the Guard

As a business person who stays at this facility at least twice per week, I have found the changeover from the old facility, the HQ Hotel, to the Hyatt Morristown, a most pleasant and accommodating experience.

Loved the Hyatt

I just wanted to say that I stayed at the Hyatt in Morristown while I was working with a local company. I heard that this hotel used to be independent and when Hyatt came in WOW!!!!what a change. I have never seen this hotel look so good. The staff and service wonderful. If I ever viist Morristown again they have my vote...

Seemed like a somewhat made over Holiday Inn

This hotel had to be an old Holiday Inn "type" of hotel. There was still a chain on the back of the door plus one of those tacky "gold" framed long mirrors on the wall. Even the tv sat on top of the dresser (can you really call it a dresser when it only has two drawers?). The walls were paper thin. The carpet appeared old and the elevators seemed a little shaky. $2 for a canned soda from the vending machine seemed like a rip off. $19 for parking. There was no bottled water in the room. I even brought a fan with me to drown out noise from other rooms and I could still hear others talking and doors slamming all night. I had to ask twice that they credit my Hyatt Goldpassport account. The lobby seemed nice, but was lacking furniture. I was attending a conference at this hotel and the training rooms seemed nice. The food from the catering department was exceptional. The bed was comfortable. So, there were a few pluses, but this hotel is definitly not up to Hyatt standards. I wouldn't stay here again unless I had to.

Unpleasant stay, nasty staff

We had a less than pleasant experience at this hotel. The health club and pool were not open and the room was not up to our standards of cleanliness. Even though the room was prepaid through Priceline we decided to leave early. When we notified the desk clerk we were told that they would charge us an additional night's room for leaving early!

It's now a Hyatt and it still looks tired

I just stayed in this hotel ..which is now a Hyatt.

The only renovation was to the lobby and meeting rooms.

Other than new beds in the room( which are great)...the rooms look tired and shabby. I could handle the worn couch and chair...but the bathroom ought to be renovated or steam cleaned.

Thinking that perhaps we had a room that hadn't been renovated, I asked the front desk.....and was told ..the only renovation to the rooms was the new beds.

Decent hotel

Very nice reception area as you walk in to the hotel. My room was a good size but the bathroom, although clean and in ok shape, was showing it's age. The heater made a strange clicking noise throughout the night and I eventually shut it off. I mentioned this at checkout and they apologized and said they'd send an engineer up to look at it.

Great place to stay

Stayed in the Morristown Hyatt this past weekend. Customer service was excellent. From front dest personal to the Manager Paul who made it point to ask us how everything was a couple of times. Hyatt is new and rooms are very nice with the most comfortable beds. Also hotel is walking distance to train station. Very good choice and a nice place to stay.

Nice, comfortably stay

I stayed here Nov 4-5.. only a few days after they officially opened for business. The location is pretty decent - right off the town center and next to a movie theater with shops and restaurants right outside the door. The Morristown train station was about a half mile away or so.. not too bad. Parking is available free via underground garage - make sure to get your ticket validated by the front desk!

It was OK. I still smell like chlorine

I went to the Headquarters Plaza hotel for a wedding in June. First off, the location of the hotel is weird in of itself. It is located in Morristown, a small town, and is located in the Headquarters Plaza, naturally.

Fabulous New Years Event

Myself,my wife,and another couple spent New Years at this hotel located in the heart of the city.T here was some glitches as far as reservation confirmation ,but the hotel more than amply made up for the trouble.The food was first class,the entertainment was fun and the service that we recieved there was equal to any place that we have been to world wide. I strongly recomend this establishment to any that are looking to be treated first class. We will be returning there with a larger group this next New Years.