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Historical Traveler Reviews Hazlitt's London
Quriky? Possibly. Friendly? No. VFM? Definitely not!
I chose this hotel based on ratings from this site. What a mistake!!! On arrival we were very excited - a hotel in the middle of Soho what more could we want?!
Very disappointed. We were stuck in a room which can only be described as the cellar - smelly dark and dank. The comments about the plumbing being updated is rubbish. There was absolutely no water pressure in our room - the water simply trickled out of the tap.
What was more annoying was there was no hot water - we are very much a couple who "arrive, shower, get dressed and get out", but in this instance we were forced to leave the hotel unshowered (------ off and feeling a little smelly after busy days in London). The hotel staff were in no rush to provide any assistance suggesting the problem could be fixed if we wait an hour or so - which at the price you pay for this hotel, it is simply not good enough.
We left the hotel following morning having an absolutely cracking night out in Soho being spoilt by a 3rd rate hotel posing as something it clearly isnt. I would usually have complained at such shoddy conditions, but this was my partners birthday treat and I wanted nothing to marr it.
There are other hotels in Soho - do yourselves a favour and book yourself into one that takes customer service seriously. Definitely NOT worth the money I paid.
Others have written of Hazlitt's crooked floors and leaky faucets, but we loved all the little quirks of this hotel! The staff was fantastic - helpful and charming consistently. Our room (Mary Barker, I believe) was tiny but cozy, and we ended up storing our things in the lavatory, which was quite large. If you have a lot of luggage, ask for a larger room on a low floor, as we will when we return. Those stairs can be brutal if you're remotely out of shape!
I just returned from a short business trip to London and stayed at The Hazlitts. It was a great find. The staff were fantastic - before I even got there they had arranged most of my free time for me! Very helpful and friendly. Location is superb - Soho is right in the centre of everything. The room was nicely decorated with antiques, had everything I needed and was a good size as London hotels go. The bathroom was my favourite with a big old style bathtub. Overall, highly recommended. Will be back next time.
Could be better
We stayed at Hazlitt's this month. The location was great for accessibility to restaurants and theaters. Everything else was average. We were able to secure a rate of 149 GBP. Had we paid more I would have been disappointed. There are no lifts, and the stairs are crooked and dangerous. Our heat made a loud hissing sound all night. There are no shower curtains surrounding the tub, so our attempts at a shower while standing in a tub left a huge puddle each day. When we asked the front desk for some restaurant recommendations for either sushi or Thai they pulled out a dated book of internet printouts. No one could give us any independent recommendations for either. Overall, not the hotel I expected given the good feedback here.
A truly delightful, quaint townhouse in Soho, with gorgeous furnishings; very welcoming and very comfortable. Highly professional staff. Good location. Very highly recommended.
Just returned from this great hotel...
Just returned from London. My three teenagers had a room, my 82-year old parents had another, and my wife and I had a third! We thoroughly enjoyed this hotel. The exterior and even the waiting room and reception are shopworn, which could put off some. Maybe it will remind some of New Orleans. This is not the Ritz; it's not a new Marriott or Doubletree. It's an old, but comfortable, English hotel in a unique location. Even our cabbie didn't know of the place...Soho, while having changed the past two decades, is still a bit edgy. The hotel is located on the end of Frifth St. near Soho Square and Oxford Street. If you're into the party scene, gay life, younger London, this is the place, as it is close to a multitude of restaurants, jazz clubs, and other establishments. We spent four nights in Mayfair, traveled to Paris, then spent two nights here. The staff was wonderful. The rooms were as described below...although, we had excellent air conditioning. Our beds were comfortable. Our rooms had twelve-foot ceilings. We wished we could have spent more time in the rooms.
We passed on the hotel's continental breakfast. Go to Star Restaurant on Gray Chapel Street, instead. You can have a full English Breakfast, including excellent omelettes and American coffee, there.
We would return to this hotel in a flash. This hotel will be attractive to a younger crowd, those looking for adventure, antique-lovers, and anyone looking for a change from the typical West-End hotel.
Hazlitt was ok
The reviews are better than the hotel is. My husband and I stayed at the Hazlitt for 2 nights. The location is great, walking distance from everything. The feel of the hotel was also really nice, especially if you love antiques.
The staff was nice enough but couldn't help us with eating and drinking spots and there was no real Conceirge to help us with anything. The Hazlitt really wasn't a full service hotel and we thought it was.
We didn't mind the 5 floor walking up and the decor of our room was great but we would have liked a shower.
The bedding was nice but the bed was a double and I think the mattress was an antique! Terrible mattress.
Overall it wasn't a bad place, better than average but with so many options in London it wouldn't be my first choice.
If you have the cash...
Stayed in Hazlitt's for two nights in February this year. Arrived in, met the legendary staff (yes I'm Irish and yes they beat us hands down for friendliness). The Hazlitt makes no bones about what it is. It is effectively a place to sleep that oozes charm. The breakfast is unique and the little sitting room is lovely. However what get's Hazlitt's it's 5th star is the location. Soho can be hit with rock from the front door. Try any of the Italian restaurants and cafes within 100 metres of the door you'll be stunned. Ronnie Scott's is across the road. You'll have to book (we missed out on it) but having been there a couple of times before it isn't overated. I recognised dozens of celebrities in two short days.One negative thing (and I blame my American friends for this!) is that an unseasonal change in the weather meant that in February all of the heating was far too high, something I notice about all London Hotels. It doesn't take a rocket scientist to turn a radiator on...I lived in London for 5 years and never stayed in Soho once. This was a real eye-opener. We went to have a good time, see some shows (5 minutes walk), and not worry about the ridiculous closing times in London (we had cocktails in a cafe around the corner at 2am and noted the various celebs and TV faces wandering in and out simply because Soho is alive at this time of night and nowhere else in London is).Incidentally if you are very good they'll let you view the guest book. Wow.....
Stayed 3 nights around the New Year's holiday, and loved this hotel. Location in Soho is fabulous - - surrounded by dozens and dozens of restaurants, cafes, shops, and theatres; a quick walk to Covent Garden and Piccadilly Circle transportation; and sufficiently centrally located that if you're not in a hurry, walking is also doable to the Tate Modern, Kensington/Knightsbridge neighborhoods, and various parks. Hotel staff were friendly and accomodating. The hotel itself felt to me like staying in a mini-palace handed down to a spoiled royal cousin - - decor in the rooms is old, colorful, ornate and oversized, with leather and satin couches and chairs, high ceilings, tons of moldings, fireplaces (non-working), chandeliers, rugs, books, art, and fluffy down pillows and comforters, and fabulous bathrooms. If you can go deluxe, I can't more highly recommend the Jonathan Swift room (pictured on the hazlitts website; it is streetside, so there was a bit of noise from evening festivities below, but it didn't bother me). I also spent a night in the lower-priced William Duncombe, which although it was a bit smaller, had lower ceilings, and had only a handheld shower in the bathtub (though the bathroom has a great vaulted, sky-lit cedar ceiling), was still very spacious and comfortable.
Delightful Stay in an Old House
Hazlitts is a unique hotel. It is made up of three adjoining houses dating from the 18th Century. It is exceptionally comfortable and the staff is delightful and eager to please. They did not have air conditioning and elevators in the 18th Century, and they have not been retrofitted - so keep that in mind! We did have some mild plumbing difficulties which were quickly repaired (a leak from the room above us), probably also the fault of old plumbing! The best part of the hotel is its location in the middle of Soho with amazing restaurants and the Tube only footsteps away. If you need quiet, ask for a room that doesn't overlook the street. Overall, a nice, pleasant place to stay in the heart of the West End.
TripAdvisor Reviews Hazlitt's London
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