Nice room but very noisy

The hotel is very nice but very old. Because of the age, pipes are exposed in the rooms, adding to extreme noise. I found the staff to be friendly but that doesn't make up for the lack of peace and quiet.

There were also quite a few dogs wandering throughout the hotel which was surprising. I actually witnessed one dog urinating on a pillar in the hallway. I realize that this is not the fault of the hotel but probably would not have stayed there had I known dogs were allowed. I would only return if I was desperate for a room and their rates were significantly cheaper.

Hotel with two personalities

Although the hotel is clean and comfortable, their ambiance needs work.

The web site gives the impression of a sophisticated choice on Canal Park. We found as many screaming kids wrapped in towels from the swimming pool like most other hotels in the area.

If you are bringing the kids for some fun, it's great. If you are looking for a smart, stylish alternative from the "Holidome" type hotels...Keep looking.

We'll be back

A welcome sight after a long night of dancing and socializing at our wedding. We are from Duluth and live less than a mile from Hawthorn Suites, but I'd pick to stay here any night of the week versus my own home!We stayed in a Whirlpool Suite and it was a perfect end to a wonderful wedding day.

Sterile Military Bedroom

We stayed July 4th in a 1-bedroom luxury? suite. The lobby was inviting, and the staff appeared friendly and helpful as we checked in, but we were very disappointed in our room. The living/kitchen area was very small and sparse. The bedroom, although large, reminded me of military housing- the cement walls and exposed pipes were painted a pale yellow and the trim was done in dark brown. Not much for decorating. The room which I was told had a harbor view did in fact look out at the back parking lot and the William Irving ship. One can't see any view of water from the room because of the ship which is stationary. Our room was not quiet as we could hear everything going on in the hallway. In the morning there was an expanded continental breakfast which was very nice. The staff was unable to keep up with the line of hungary guests though. There wasn't enough clean plates or trays and although I and another person both brought this to the staff's attention, they didn't seem to move too quickly to remedy the situation. We talked with another guest in the elevator who was actually from Duluth and she said her family always stayed at Hawthorn Suites when they needed a hotel in town. I couldn't understand it! We had stayed in another hotel just across the street last year. It didn't call itself a "luxury" hotel but the accomadations were much more pleasing and at a more honest price.

Loved Hawthorn newer 2 br suite

Our nonsmoking room was smelled smokey. We were put in one of the newer 2 bedroom suites, at no extra charge! It had a fireplace, jacuzzi, full kitchen, dining room, living room and 2 bathrooms. It was a beautiful 2 bedroom "home".

Loved it

Stayed at the Hawthorn for 3 days. We had the 2 bedroom, two bathroom, fireplace, full kitchen, jacuzzi suite. It fit our family of five perfectly. The staff was great, the breakfast had something for everyone. The rooms are very clean, you cannot hear anyone else on the same floor no noise at all. We stay here every time we are in Duluth and have never been disappointed.

Excellent Staff, Comfortable Rooms

I arived in the midle of the night and the staff was efficient and very polite. In the morning the new staff knew my name (I had asked if I could stay latter than the reg. check out). I then wished to stay another night and they were able to accomidate me even with a busy weekend in Duluth. The rooms are unique, but nice, clean, comffortable and everything worked (tv, microwave, frig, etc.). I will stay there again and highly reccomend it if you are looking to stay on Canal Park in Duluth.

Recommended

Weirdly dark room, but clean and nice. Nice pool.

Accomodating Staff

My family and I stayed there Thanksgiving weekend, 2002. We had a problem with banging pipes, but we talked to the manager and the next day were put in a two bedroom, two bath suite with a fireplace, whirlpool and full kitchen -- at no extra cost!! They were very accomodating. We would stay here again -- even if there weren't any problems.

Worst Hotel Ever!

Beds rock hard. No Windows in rooms. Loud banging pipes. Worn out sleeper sofa. I could not get out of the hotel fast enough.