The Haven Inn Sydney
How has this hotel rated in the past?
Historical Traveler Reviews The Haven Inn Sydney
I stayed here for 5 nights during a recent trip to Sydney & I found it to be a nice place to stay. It is a budget hotel so its not very flash but having said that its very clean & comfortable and has everything you need. I didn't have any problems with noise either. The area is nice too - theres plenty of shops, restaurants and cafes nearby. There is a good bus service into the city centre, it takes about 15 - 20 minutes to get to Circular Quay & The Rocks area and theres a bus stop just across the road. No complaints at all!
A Total Rip-Off
My husband and I found The Haven Inn on the Internet while planning our upcoming holiday to Australia. The photos and description boasted of a recent remodel, and positive reviews helped us to decide to give it a try. However, while the hotel accepted my offer of $95 (AUD) per night for six nights, which is a good rate for Sydney, in our estimation, the photos and description of the Inn are not an accurate reflection of the Inn.
We arrived at the Inn to find a woman that in our estimation surely must have been a hooker loitering at the entryway. Our "remodeled" room was a dark hole with very thin walls and a board inbetween the mattress and box spring. Several people were swimming in their pool outside and we could hear every word. Plus the air conditioner was noisy.
Not at all the fault of the Inn, we were led to believe it was located closer to the area of Sydney we had planned to spend the majority of our time. So we were very disappointed to discover this was not the case, and that transport by taxi would run us about $15 each way, and less expensive by bus of course, but more time consuming. So between that discovery and the condition of our room and the Inn as a whole, we decided to stay elsewhere.
By now it was late afternoon/early evening as we approached the front desk. We kindly explained that we would not stay there after all, but were certainly willing to pay for that first night. The person at the front desk told us that the Inn would suffer from our late cancellation as they had every other room booked and they would have surely booked our room and would now suffer a loss.
In our estimation, this was a lie, but the man at the front desk charged us $125 (AUD) anyway for that night. From what we could tell, it would be hard to believe they were fully booked for the upcoming weekend, let alone that night. We feel given the condition and location of the Inn, we were taken advantage of and our offer to pay for the first night even though we weren't staying there at the agreed upon rate of $95/night should have been enough to settle the matter.
At any rate, anyone out there trying to plan a trip to Sydney on a budget, think twice about The Haven Inn. Their recent remodel may include some paint and low-grade carpet, but that's about it from what we could tell.
Great - location, price and friendly service made a perfect stay
I needed a hotel close to Darling Harbour and the CBD, but not one located right in the city centre...I always go for hotels in the suburbs to experince the great restaurants and coffee shops.
The Haven Inn gave me everything I wanted. I was able to park my car in the hotel and proceed directly to the reception where I was met with a smile and friendly greeting.
My room, for the price of under $150 plus breakfast for only $5.00 could not have been better. New carpet, bedspreads and even the flat screen TV only made the stay better. Everything was clean as you would want and a decent sized heated swimming pool.
Even better, its a hop skip and a jump to some of the best restaurants and bars in the area, and a short drive to Broadway shopping centre and cinema.
Couldn't recommend this hotel more!
Lies Lies Lies!
This motel sounds great on paper but in reality their so-called 3.5* superior rooms look more like the kind of establishments rented per hour. The 'refurbished' rooms are filthy and even when we were moved to a cleaner room, it had cockroaches! The staff were rude and unhelpful when i complained about the in-accuracy of the room descriptions. Oh and yes, you can see a a tiny little harbour bridge from a tiny balcony, but only if you have a room on the top floor. You can honestly get a far better deal for your money elsewhere. Don't waste your money here or on the 'continental breakfast' on offer as I wouldn't feed it to a dog, continental or not.
Excellent Value for Money
Room 114 - Saturday 22nd May -> Thursday 27th May
Having read the mixed reviews on the site I decided to keep an open mind when staying at the Haven Inn. The Haven Inn has a standard check-in time of 2pm, I arrived at 10:30am and was pleased to find that my room was ready and they checked me in straight away. The reception staff were friendly and processed the check-in with no problems. Don't expect any help getting your bags up the stairs though. If you've got a heavy bag to take to your room, ask for a room on the first floor.
When I got to the room it smelt a bit stale. This was quickly fixed by opening the door to the balcony for a few hours. The room is nothing worth writing home about, but it is functional and in adequate condition, sure the draws are a bit stiff to open, and some of the furniture has cosmetic damage, but for $89* a night ($110* on Saturday) and in this location what more can I expect?
A quick check of the fridge and I soon discover that there is plenty of milk for the tea and coffee drinker, so I make myself a cup of tea (yes, you need to fill the kettle at the bathroom sink, but at least the sink has enough room to get the kettle under the tap).
I set-up my laptop on the desk which thankfully provided 2 power outlets, one for my laptop and one for my speakers or digital camera charger (damn, i forgot my powerboard). While waiting for my laptop to boot I discovered the yellow and white pages in the desk draws, and amazingly they're both in good condition. This reminds me, aren't there bibles in every hotel/motel room? Strange, there isn't one here. Lucky I'm not religious. If you are religious, remember to bring your own bible.
I jumped on the bed to have my cuppa tea and watch the TV (which is actually a decent sized TV, not a ------ little one). Eeeek, the TV remote is held together by sticky tape and rubber bands, and it's missing a couple of buttons. Oh well, it still works fine, I just have to remember the blue buttons are for volume, and Channel 7 is on the number 8 button, not on the 7 button as I would expect. The TV has an AV channel, so I would assume it is capable of acepting your preferred games machine, but I have been unable to locate the plugs for this, so it might be a bit hard to plug it in.
Time to check out the room. A nice big shower, pity about the low water pressure and the small leak it has that sprays water on the roof causing it to drip cold water onto me (and going by the look of the roof it has been dong this for a while). The hot and cold taps weren't labelled, but with the 30 seconds it took for the hot water to start coming through this wasn't going to cause me to get burnt. Still in the bathroom the plug for the hair-dryer looks a bit dodgy, it isn't properly mounted on the wall, but it is well out of the way and doesn't pose any risk (it looks wedged in the corner near
The fridge that is provided is nice and cold, it makes a few weird noises at night, but it works and isn't any louder that my laptop's hard disk.
Anyway, time for a ciggy. Now, where's the ashtray? Well after an extensive search of the 8 draws and the ample cupboard space I can't find one. I'll just go on the blacony and have a smoke out there. The door lock is a bit awkward to open (you have to turn the key completely in one direction, until it clicks before you turn it in the other direction). The view from my balcony is pretty good, I over look the lawn in front of the Glebe Library.
The traffic noise is a bit much during the day, but with the door closed the sound of the buses is the only one that is at all obtrusive, and they seem to stop at night so it doesn't effect my sleep.
Time to find out about the area this hotel is in. There are a couple of small convinience stores nearby, so that's useful, and a 10 minute walk down the road and I've found enough restaurants to be able to eat at a different one every night for a year or so. There are some nice cafe's around here too (the cafe next to the Valhalla Cinema makes some great foccacias for lunch).
If you're at the Haven Inn on a Saturday don't spend too much time in your hotel room. There are people everywhere, markets down at the local school (about a 10 minute walk away) and plenty of cafes to sit and relax at (assuming you can find a seat).
Anyway, I'm digressing from the point of this web site, which is to provide a review of the hotel.
Basically I think the hotel could make a few minor improvements which would make for a more pleasurable stay. A smokers tray on the blacony to stop my ciggy butts from piling up in the corner of the balcony, air the rooms out or use some air freshner every so often and fix the power point for the hair dryer.
Oh, I failed to mention the air conditioner. It looks brand new and is one of those climate control ones where you set it to a desired temperature and it'll keep the room at that temperature.
Overall the staff are friendly, although, if you ask them for too much I'm sure they would quickly become annoyed (remember, this isn't a 5 star hotel, they're here to provide you a room, not to jump when you ask them too). The room service people were friendly and provided me with extra milk and tea when I mentioned I had run out.
The car park isn't over booked, and has enough room for about 25 cars (if you are one of the last to arrive in the car park you may need to leave your keys with reception).
The hotel does have a swimming pool but it's the middle of winter, so I haven't even looked at the pool. There is also a restaurant section for breakfast, but getting myself organised to eat in the mornings is too close to impossible for me, so I've only had early lunches at one of the cafe's down the road.
Overall I think this hotel is good value for money, assuming you're willing to pay for location as opposed to quality. If you're friendly to the staff they will be friendly in return (yes, I have found myself caught in a conversation with the reception staff when I was wanting to go down the street) and they're willing to help out customers as best they can. The bed is fairly hard, but still comfortable (I'm used to a water-bed at home), and the room is clean. What more can you want from a cheap hotel?
Would I recommend the hotel to others? Well that depends on who they are. My housemates are used to 5 star hotels, and as such I wouldn't even think about suggesting they stay here. My father on the other hand would only be looking for a place to sleep, and I would recommend the Haven Inn to him without a second thought. So to put it simply, if you're planning on spending your time in Sydney away from your hotel and the hotel is simply a place to rest at night then the Haven Inn is a great place to stay. If you're wanting to spend a lot of time in your hotel room, or you're used to the services of a 5 star hotel then go somewhere that charges $200 a night and enjoy your hotel. Next time I'm in Sydney I will have no problems with staying here again, it's centrally located, there are busses on the door-step (well over the road) and I don't want to pay double the price to have a spiffy looking hotel room that I will only use to sleep in.
Staff:4 out of 5
Value for Money:5 out of 5
Luxuriousness:1 out of 5
Location:5 out of 5
Overall:4 out of 5
* My booking was made through wotif which provides discount accommodation when booked less than 2 weeks before the end of your stay.
The Haven is a superb hotel in a superb location
I have now stayed at the Haven 5 times and will from now on make the Haven my first choice in Sydney. Being a single women travelling on business from the US, i find the location superb- Glebe is so eclectic, wherever you turn there is something interesting to see! As my meetings are in the city i just hop on the light rail or the bus right at the door and am downtown in 5 minutes. I find the rooms very quiet and in fact the windows are double glazed. The rooms have all just been refurbished with polished timber floors or new carpets and i love new bathrooms! I have stayed in many hotels in Sydney and nowhwere have i found more comfortable and safe accommodation , so well located, for such a bargain price. Where else can you get breakfast for just $5! and the staff are so friendly they make me feel so at home.
I agree with the second reviewer ...
I was curious that the reviews are so variable on this hotel, so decided to find out for myself. The result? Okay... The location is good, but the hotel is unattractive and very noisy. The staff were friendly but not terribly competent! The rooms were nothing to write home about.
Loved the location & staff
I used this website to research although very helpful in some areas I wouldn't take the reviews seriously. Particularly the one about dirty celings. I stayed at this hotel and was taken back with the helpful staff, friendly atmosphere and great location. You can hope on the light rail, walk to darling harbour or get buses across the road. I will stay there again when in sydney. Very affordable. But don't take my word for it nor the negative ones..
Great little hotel
Wife and I stayed there for 5 nights recently. Rooms quite adequate, with small balcony, great breakfasts for $5.00, clean, and with very friendly staff. Only 15 minutes and $2.70 from Sydney CBD by bus, and a variety of restaurants nearby. We would stay there again!
This hotel is terrible
Don't even think about staying in this hotel!!! The write up makes it sound nice, but the rooms are horrible, the decor is grimy (especially the ceiling) and the smell unpleasant. Most of all the management are surly, unhelpful and rude. Definitely give this one a miss - it was the worst place by far I stayed during my 3 week trip.
TripAdvisor Reviews The Haven Inn Sydney
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