5 stars!

I flew in from California on Christmas eve 2002 to surprise my family on Christmas day. I booked one night at the Stormont. The hotel was just about empty when I arrived late on Christmas eve, but there were very pleasant staff at the desk. My room was cozy and welcoming. I had a personalized welcome/Christmas card on my bed signed by the manager along with a little basket of goodies. I felt most welcome! I declined a wake up call thinking I'd wake easily. But was awakened by a call from the front desk politely asking if I'd be staying longer and if they could do anything for me. It was lunch time! Ha ha - yea! how about a swift kick out the door! I didn't eat there, but the place was buzzing with families who'd come for the Christmas Carvery when I checked out. My experience was very pleasant and I would definately stay at the Stormont again.

A Great Hotel to Stay In!

This was my first visit to Belfast and I hope it will not be my last! Staying at The Stormont Hotel was a sheer delight. The bedroom was huge and spotless. The staff pleasant, efficient and very welcoming, the food excellent! Best hotel breakfast I've had for years! Thank you Stormont Hotel! I'll be back.

Fantastic

My wife & I stayed in this fantastic hotel for 3 nights at the end of Jan '05. Could not fault in any respect. From the moment we arrived, the staff, especially Michael the Concierge, when out of their way to make sure we had everything we needed to enjoy our stay. We had dinner in both restaurants and found the meals excellent. Special thanks to Julie-Anne. We'll be back again soon!!

Overstretched and short staffed

We stayed for a Saturday night whilst visiting friends in the area. Arrived at 1pm to check in and were told that as they were busy the rooms were still being prepard and were not ready for release. We asked if we could complete the paperwork but were told that this was not possible.

We went away visiting and came back at 5.30pm, we asked for a non-smoking quiet room but we were told that the hotel was now full and that the only double room available was a smoking room but that we could pay £20 and upgrade to a non-smoking executive room with bathrobes etc.

We paid the extra but when we got to the room it was not ready for us and we had to ring housekeeping. Also the room was at the front of the hotel opposite the function suite and due to a large wedding party taking place was definitely not going to be quiet. We spoke to the manager and made the point that this was not to be expected from a 4* hotel he was most sympathetic and agreed to refund the extra that we had paid.

Basically the hotel felt over-stretched and short-staffed.

It is worth remarking that when booking a UK hotel it is worthwhile to ask if there is going to be a wedding, particularly if the hotel is one that is toward the top of the range. It is worth finding out the time the function is going to stop, usually 1am, and asking to be put in a room well away from the noisy areas. However this does not stop guests being noisy on the way back to their rooms. This does not make the problem go away but at least one can keep the blood pressure down by being prepared and have a go at asking if you can have the same wedding discount that they are offering the bridal party.

Amazing

Stayed in the stormont overnight as it was close to the ferry in the morning, staff were really helpful, as if each and everyone had won the lottery that day, service with a genuine smile, rooms were very big, huge beds, televisions in room huge, food awesome.

Will definately return to this hotel. have read the other reviews and i just wonder if the one person who was disapointed was not a manager of a rivalhotel?? very biased...... top notch hotel well deserved of the 4 * rating

Fantastic location

Really nice hotel, friendly staff, great location. Go for a walk round Stormont Castle while you are there

Stormont Hotel -

The Stormont hotel is excellent !! what more can I say...I stayed there last summer. The hotel staff are really friendly and helpfull. The rooms are airy and spacious. Excellent location, (just outside belfast town - opposite stormont parliment buildings.) In my personal opinoun the Stormont is is an ideal base for touring Northern Irelands many tourist attractions. I will certainly be going back again!!

Loved Belmont and Stormont

My husband and I have just returned from a VERY enjoyable three-day stay at the Stormont Hotel. The facilities were excellent! We had a very comfortable room (probably the best we've ever had) and couldn't fault the hotel at all. The staff were very friendly and helpful indeed, and the food was also very good . We really couldn't fault the hotel or staff at all. This won't be our last stay at the Stormont and we look forward to staying there again before too long! A MOST ENJOYABLE STAY!

Highly Recommended

The person who wrote the "Disappointed" review must have been very hard to please or didn't stay at the same hotel as me. 40 of us stayed the weekend at Stormont Hotel and it is a beautiful hotel with very spacious, comfortable accommodation and excellent meals. The staff are so helpful and friendly and the level of service is second to none. Some of our party have stayed in many high quality hotels and said they would love to stay longer. Highly recommended.

Stormont Hotel Dissapointment

Dear readers,

I urge you to not visit the Stormont Hotel, because there is nothing worse that waisting you time! The accomitations are spartian and the hotel even looks like a crazy house. There are fare better hotels in Belfast, but be careful and not go to the Stormont or the Europa!