Harborview Inn and Suites
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Historical Traveler Reviews Harborview Inn and Suites San Diego
600 USD rip-off
Even though we cancelled this hotel three months prior to the reserved dates they have refused to pay back the 600 USD we were charged in advance for one of the rooms!
Do not make the mistake of even making a reservation with this hotel!
It was awful in 2002 and apparently it hasn't changed
I decided to check the Tripadvisor reviews for this hotel, before booking it online. While the location in the picture looked familiar, the building facade did not ring a bell. Well, the reviews confirmed that this is the place we stayed in on 3/23/02. Based on our experience then, and on the reviews now, apparently nothing has changed. The place was AWFUL and neither shuttle nor breakfast were provided, even though both was advertised. It's the worst dump we have ever stayed in.
The information provided by this hotel offers a clear example of false advertising. This hotel provided no bar, breakfast, or hotel shuttle. In fact, when I enquired about the shuttle I was told they did not provide this service. The manager, or it least I believe it was the manager, did say she could arrange transport for $25. I organized a taxi on my own that cost $10.
In addition, the rooms were in desperate need of attention. There was even an uncleaned ashtray in my non-smoking room.
I only stayed for one night, though reserved a room for three nights. Of course, my credit card was billed for the entire time despite my pleas. I have contacted my credit card company emphasizing the false advertisement.
DON'T STAY HERE!!!
After reading the other reviews of this hotel too late, I am relieved that I didn't stay here. I paid for one night at this hotel online, then arrived at 10 pm to find that, due to a "small mistake", they had given our room away. She assured me that she would get me a refund, but as of one week later, nothing.
I planned to stay with my boyfriend on this nightmare hotel (that I thought it was really nice with the pictures that they have in the internet) but let me tell you this, this hotel is very bad, its awful, there's no room service, inside the room is very old it scares you right away you walk in and the bathroom is small and dirty to use the toilet you had to go up a big stair that made you feel like if you were in the air, the towels had a lot of stains, the cabinets are falling apart, the refrigerator very dirty and old, the room had a very bad smell, the elevator, oh my God the elevator is very but very old it scares you even if you just see it, I wanted my money back I wanted to leave right away but the lady in the office said that they already charge my credit card 'cause I made reservation on-line for Saturday night to Monday morning and that she had to talk to her manager. My boyfriend and me talked about it and there was no way we were going to find another hotel because of the holiday (Memorial Day) and it was Saturday night. There was no other way out, so we had to stay. This might be a big warning for you that my boyfriend and I may give you. We recommend you not to stay in this horrible hotel, you will regret it, we did since we saw the hotel!
This establishment is the worst run place ever. The location is bad to begin with but the service is terrible. The management has never heard the word customer service and prides themselves on making your stay awful. I booked a room with them and all they had was smoking. The lady on the phone said if the smoke was too bad I could cancel. I looked at the room and it was filthy the whole place was poor. I chose to cancel.
I reserved a suite at this establishment for two nights & was told that
This is absolutely the worst place I have ever stayed in my life. After getting over the shock of what this "comfortable, family-friendly inn" looked like and the smell!!!, we were subjected to the worst business practice I have ever come across. When we checked in on Monday, we were placed in what was called "the suite" even though we had just reserved two beds. We were not told that this was a different room than we had reserved. On Thursday night, we were contacted by the front desk stating that we would have to move to another room because they had just gotten a reservation for our room over the internet. I was told that if I wanted to stay in "the suite" it would cost me $149 a night.
This is the absolute worst place to stay. The Inn was smoky, moldy and stink. The linen was plain old dirty, with obvious stains. Harborview Inn advertised that their building was recently renovated, (I would hate to see what it looked like before the renovations). It was so bad that I started having an allergic reaction. When I asked for a refund because the conditions were unacceptable they refused, stating it was a no refund policy (I guess if they were to refund guests their money back they would lose business). I was so disgusted that I did not stay there a minute more for health reasons. What disturbed me more was my credit card company, for whatever reason thought that It was a legitimate charge. It was my false understanding that you credit card would protect you in some way, but nope they don't at least my did not, which also happens to be a well-known bank. I was even more surpised about response from the bank. Thus I ended up paying for the two nights, but never stayed at the hotel.
It was a very old building that had that old moldy smell. I went into the kitchenette and found that the cabinets were falling off the hinges and worse yet--there were some dead roaches staring right at me (but thank god they were dead)! The bathroom looked decent at first--but when we opened the bathroom window and were execting to see a romantic view of the bay, we were staring right at some old, smelly refuse that the previous guests had left. Do not stay here!!!