BEST WESTERN PLUS Edmonds Harbor Inn
How has this hotel rated in the past?
- Continental Breakfast
- Free High-Speed Internet
- Swimming pool
- Room service
- Business Services
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TravelPod Member ReviewsBEST WESTERN PLUS Edmonds Harbor Inn
Not bad for the price
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews BEST WESTERN PLUS Edmonds Harbor Inn
Harbor Inn was great
My stay at the Edmonds Harbor Inn & Suites was excellent.
The front desk staff was super-friendly and helpful. Her customer service skills were incredible.
My only complaint is that since the Harbon Inn accepts pets, there was not updated information on which city parks I could take my dog.
The Parks and Rec director has since indicated he would drop of some current info.
I will stay at the Harbor Inn again.
Delighted with the facility
Stayed at the Inn April 29th to May 1st, 2005. We ere on a weekend break from routine and picked the Harbor Inn as it was close to friends we were visiting. We were pleased with everything about the Inn. Front Desk staff always pleasant and helpful.
Our room was spotlessly clean. The mattress on the bed was one of the most comfortable we have ever found in a hotel regardless of it's rating.Lots of good bright light fixtures in the bedroom and bathroom.Hallways clean and well lit.
Complementry breakfast was very good. Selection of fruit, juices,cereal, and one could make one's own waffle if desired as well as a good selection of muffins and toast.
Breafast is served in a very pleasant bright room off the lobby
Front Desk staff were helpful with a local map and suggestions for different types of local restaurants
We look forward to staying there on our next visit to Seattle
Couldn't have been better
A business trip led me to the Harbor Inn in Edmonds. Lovely hotel with updated rooms and amenities. Very pleasant staff. I've found my hotel of choice in the area!
Welcome Home @ the Edmonds Harbor Inn
We had the opportunity to stay at the Edmonds Harbor Inn for a Rick Steves' ETBD Reunion in February 2005. We were quite impressed with the Front Desk personnel upon our arrival. They were very pleasant and offered a lot of information for the area. Mark Link, General Manager, made dinner recommendations to us, then proceeding to make our reservations and because of rain, drove us to dinner in the courtesy van. There was always coffee and snacks available 24/7 in the relaxing lobby area, plus a great continental breakfast well worth the cost of the room, which was large, clean and very inviting. I would highly recommend any visitor to Edmonds or North Seattle area, to stay at the Harbor Inn. I know we will!
We stayed at the Harbor Inn Feb 2005 as part of the Rick Steves ETBD Reunion weekend. The folks at the hotel are just the best! Friendly, they had time to give suggestions and directions, they offer 24 hour desk services and they serve excellent coffees 24/7. Also, a plate of cookies and a basket of what we assume were local apples, just made for a homey feeling. The lobby is like a nice lodge living room, complete with a fireplace (it's gas logs, but warm and homey nonetheless) and newspapers and magazines. It was a festive atmosphere, and an inviting room.
The rate is absolutely phenomenally reasonable, and included a light breakfast that gave us a great start to a great day.
The rooms are well appointed, and nice and quiet. Everything in the room worked; and the bathroom was especially nice and inviting.
The linens were in good shape, the pillows fluffy, just a great weekend any way you look at it.
And, if all this isn't enough, we received a nice handwritten note from the general manager thanking us for our stay. I don't think that happens very often in the USA!
For the tourist, this is THE place; the staff is extremely knowledgeable about the area and the attractions and spent a lot of time giving out information. There is also internet access available, but it's just too scenic to need it. There are several FABULOUS restaurants nearby. Not quite within walking distance in winter, but a short ride. There is Claire's for lunch and Arnie's for dinner. Just delightful. I highly recommend this hotel to everyone!
More than Satisfied
We were so impressed with how clean the rooms were and exceptionally large. The staff was very helpful and personable, made us feel not only like we were the only guests but part of the royal family! I will highly recommend this Hotel to all my family and friends. I plan on using your establishment every time I am in town. Thank you for making our stay memorible. Kathy and Ernie in Portland, OR
A little country inn with city convenience
We entered the Harbor inn to be greeted by a happy gentleman and even happier yuong lady. How can we help you he asked. while we check you in how about a cup of coffee or a cookie. Will you be needing extra pillows or blankets, how about a wake up call? This was so exciting because we had stayed in 2 other hotels on our way to Edmonds and they were less then inviting! From the outside of the hotel we were not sure if we were going to be staying in another "chain" hotel or what but the lobby of the hotel is spectacular!! A huge fire place, comfy couch and chairs with amazing art work. The woodsy feeling of the lobby is carried into some of the rooms making our visit very relaxing. The good morning Mr. and Mrs. Richey every morning ment the staff took interest and cared about each guest. I would highly, highly recommend this hotel and have!! My own parents have stayed there 3 times now!! So if you're looking to relax on vacation or at the end of a day this hotle is ace's!
Better have back up plans
my husband made reservations for 2 rooms for one night prior to an early am train ride to vancouver (out of edmonds) with friends who flew in from the east coast- he made the reservations in person- with credit card- we had friends drop us off at the ferry to get into edmonds- we arrived at 9:15- and checked in to be told they had one room for us to share- they had "upgraded "our two rooms to one with a double bed and pull out couch- we never received any message on "change"- the manager was not in- we were left with a young reception person- whose attitude was sorry i can' t help you- she got the manager on the phone and his attitude was worse- basically take the room or go somewhere else- with no help as to where was somewhere else- we told them we were stranded- could they get us a cab into seattle- we were told the cabs come from everett, wa and she could not get us one- the story goes on and on- we ended up waking up a nice couple with a bed and breakfast and walking with 5 large bags about a mile from the hotel- never even an apology- we are in our late 50's- all seasoned travelers- i recommend if you are staying in edmonds- stay away from this dump-
First, I apologise to our guests, of their unpleasant experience. Our business is to accommodate. if we did not, our hotels and resorts would fail.
I thank you for the opportunity to respond to the attached review, and share some highlights of the misunderstanding that occurred.
The guest made a reservation for two people, by phone, 7 days prior to arrival, in a deluxe king room at the AAA rate of $109.00. The guests arrived to the hotel desk at 10:30pm. The walk on ferry terminal is less than a 1/4 mile from our lobby door. The Amtrak station is half way between the hotel and the ferry terminal. The guest's room was changed prior to their arrival. To accommodate anther guests needs, I "upgraded" this guest, complimentary, to one of our jetted tub-fireplace-parlor suites. Our largest and most plush accommodations on property.
The clerk on duty explained to the guests that somewhere there had been a misunderstanding on the number of people in their party, but as luck would have it, this room had the additional pull out divan, where their guest could sleep. Two of the guests said they did not want their friends to share the same room with them. The clerk offered rollaway beds with no satisfaction to the guest, then called me.
I apologised as much as the guest would let me. i offered to find other local accommodations for them. Because they were the last room to check in for the day, I did not have the option of relocating another guest to accommodate their guests in another room. I said that I may have a solution, that I would call them back shortly.
I then called my associate at the bed & breakfast inn, two blocks from the hotel. She had two beautiful rooms with private baths available. iasked her to hold them for me. I called back to the hotel to let my clerk on duty know what I had arranged with the bed & breakfast inn, and to ask the guests if they would like to go there. My clerk informed me she couldn't right then, that two of the guests were up to the suite taking a look to decide if they wanted to stay or not, while the two remaining, were in the lobby, let's say, "rearranging furniture". After the two returned from the suite, a discussion of the group, they decided to go and demanded a taxi. I heard my clerk explain to them that there might be a short wait for the taxi to get here as the cab was in south Everett. The man grabbed the phone and demanded I come from home to shuttle them to the inn. I offered that it would take some time to drive to the hotel, waiting for the taxi would be faster, and I would pay the $4.00 fare for them to get to the inn. He said that they were not going to wait and hung up. I called my associate at the bed 7 breakfast inn to confirm their arrival. i forewarned her that they were "heated" and to thank her for her assistance with this situation.
This 3 diamond rated property assisted over 3,612 guests during the month of July. I am sorry we were unable to make this one, at this time, happy.
I invite them back to see just how good we really are.
It was worth the stop
Looking for a place close to the city. Found a quite out of the way loaction near the water , small shop shoping, and dinning. Great place to leave your wife for the day while you are on business in the city. Next to the ferry for a getway to Victoria and Canada.
TripAdvisor Reviews BEST WESTERN PLUS Edmonds Harbor Inn
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