Hans Memling Hotel
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Historical Traveler Reviews Hans Memling Hotel Brugge
An Overrated and Unfortunate Relic
I've just been to fabulous Bruges whilst writing for a well known travel guide and stayed in the Hans Memling. My opinion of the hotel follows......The Hans Memling is perhaps the most appaullingly audacious case of misrepresentation using the star rating I have ever come across. Four stars is one short of the pinnacle of hotel excellence yet, in everything but location, this establishment falls way, way short.I'm greeted pleasantly, but my well trained suspicion stirs when the receptionist clearly tries to exhaustively oversell the room to me as "quiet" and "luxurious" and "well equipped".I manage a gasp as I check into the understairs cupboard I've paid £130 for; the ceiling is pitched across the whole room decending to a cluastrophobic few inches above the head end of the bed. The foot end of the bed is seven inches from the wall and I cannot see a square inch of carpet, let alone the two feet or so I would need to unfold the luggage rack unceremoniously stuffed behind the bed.The wallpaper is peeling and mouldy, the rest of the decor is original 1970s, but sadly not neo-70s chique, more past-it 70s worn out. And where are those sumptuous 4* goodies every other hotel chain manages?? None. No air-con, no safe, no shampoo, no tea/coffee making facilities, no porterage, no room service, no.....I could go on forever but instead I'll tell you that I rated the hotel on it's facilities using the AA's own ratings assessment manuals and it only just scraped 2 star.Moving swiftly on, I notice the hotel have invested in those keycards to activate the lights. Great! except they don't come off the keyring and there's no illumination at all so when you take it out (for instance when you're rushing to escape a fire) you have to try and open the lock in complete darkness. In addition, I notice the fire escapes must be brand new as they don't seem to adhere to the ten year old EC requirement to be illuminated and clearly signed!OK, so to bed. Eight hours of live music from bars directly opposite so loud it was as if they were in there with me. OK, so this is a city centre hotel but come on people, 4* = soundproofing, not single glazing and staff who blame it on the police when you, quite rightly, raise the issue politely.Aside from the dirty worn out towels and the mass produced (but not mass appeal) tourist-class breakfast, there's little else to say. This is a relic of a hotel who's management have long forgotten what investment is and now clearly just have eyes for those lucrative tour operator block-booking agreements.Sadly, the only thing I can offer to the tortured souls who will stay here is that it does have a great location, but there is far better to be had in this wonderful city.
April 2004 at the Memling
We stayed at Hans Memling for a few days while in Brugge. The desk was very helpful regarding anything that we needed. They had lost our reservation and were over-booked, but made space all the same for us. We paid 89 Euro a night which included breakfast (eggs, bacon, breads, coffee, etc.) We were on the 1st floor - kind of noisy when those above arrived home for the evening. The bathroom was adequate with a full sized tub and shower handle, but had no slip-fall protection. You can take any bus from the train station to the 'market square' to get nearby the hotel which sits on a quiet side street. (There is a kids night club across the way which we did hear one evening late into the night.) To go back to the train, there is a bus stop 100 yards away and any bus that stops there goes back to the train station. Given that Brugge is all cobblestone streets, we recommend taking the bus if you have luggage with you. There is an automated internet cafe in Brugge called The Happy Room. Its open 24 hrs. and operates via a central kiosk that takes Euro coins. This is very close to the hotel as well.
Hans Memling, Perfect choice in Brugge
We booked our short breaks through Sphere Travel and Superfast ferries and found the Hans Memling to be perfect for both short stays(this year and last). On both visits we were checked in, in a matter of seconds by a very friendly member of staff. Our rooms were very clean and certainly of a three star superior rating if not 4 star quality. The bar area is very 'olde worlde' and very romantic, the bar prices are also very reasonable. A full continental breakfast, cereals, several fruit juices, cheeses, hams, different kinds of breads and rolls, jams, etc is offered but I was surprised that bacon and eggs was also available. The location of the Hans Memling is perfect, less than a 2 minute walk to Market square, there is also several good restaurants in the immediate area. The hotel staff was able to point us in the right direction with regards to reasonably priced restaurants in the area. As we travelled on the Superfast Ferry from Scotland we had to leave our luggage at the hotel on the day of departure as our ferry was not until 1800, this was no problem and the girls at the Hans Memling even arranged for a taxi to take us back to the port. I would definately recommend this hotel, I have stayed in 3, 4 and 5 stars hotels throughout Europe and I think the Hans Memling is a friendly welcoming choice of a superior tourist standard with a homely atmosphere.
Four Stars (Self Awarded?)
We have just returned from Brugge after going for a weekend birthday treat for my husband. The cost of the trip was extremely economical and therefore the listing of the Hans Memling Hotel as 4* was surprising.
However, it turned out to be more 2*. We had no major complaints - assessing it as 2*. Our interests lay outside the hotel and we spent most of our time outside the hotel, taking in the absolutely beautiful clean historic town, crammed full of top quality shops. I think the Hans Memling would be better advised to have themselves re-assessed by a reputable organisation and list themselves accordingly thereby avoiding unnecessary disappointment and bad reviews from some quarters.
The things that matter in the hotel are fine. cleanliness of bedrooms, en-suites. Breakfast is very good with a wide choice. Great as somewhere to rest your head without breaking the bank but as said for 4* read "2*"!
Comfortable and friendly
This hotel came included with a Superfast Ferries Short Break holiday, using the Rosyth to Zeebrugge ferry (so we didn't actively choose it). The hotel was centrally located, near Bruges' Markt Square. The room we had was very large, with a tidy ensuite facility - everything spotless. Comfortable beds. The buffet breakfast was ample, and offered a hot choice (scrambled eggs and bacon) as well as the usual Continental buffet range of breads, yogurt, fruit, cold meats, cheese, assorted breakfast cereals etc. The staff were very helpful and nice. This hotel is inexpensive, and does not pretend to be the Ritz - but I liked it, and will happily book there again on my next trip to Bruges. :-)
Good location, but who gave them 4 stars?!
We booked this hotel last minute over the internet for one night and got a very decent rate.
We had asked for a double and were given a fairly decent sized room.
However, it was on the ground floor right on the street. Buses rumbled noisily past outside and although there were nets on the window, the proximity of the pavement and large low windows afforded little sense of privacy. There were no other doubles available, so we were very disappointed to be moved to a twin on the first floor, which was tiny, with a really cramped bathroom; but at least it was quiet and had privacy.
There was a sense of dinginess about our room - the grey nets and dingy window frames and sills could have done with a wash (as could those in the restaurant), and there was a strange smell, which we identified the next morning as smoked bacon when we realised we were above the breakfast kitchen. The bilious mustard tinge given by the yellow walls and dim lighting to the late 80's style bedspread and curtains certainly didn't help the ambience either.
Although this was our second night in Bruges, we had previously been travelling non-stop for many hours and had been walking round sightseeing during the day. Consequently I was quite stiff and looking forward to a soothing power shower massage. Unfortunately, when I turned the showerhead onto the massage setting, just a fine spray came out of one hole, the showerhead was that clogged up with calcified scum - very disappointing!!!
This lack of attention to detail is a shame, because I think that generally the hotel was clean (the bedding, bathroom furniture and surfaces, table linen etc seemed spotless).
Having had a very comfortable stay at the Scandic (also 4*) the night before, we felt that by comparison the facilities, quality of decor and level of cleanliness at the Hans Memling seemed more like 2 - 3*. The only advantage was its central location - 2 minutes walk from the Markt.
On a more positive note, the restaurant had a pleasant ambience, the bar room was quite impressive and the buffet breakfast excellent.
Great breakfast but...
I stayed at the Memling for my mother's 70th birthday. I did mention it to the hotel hoping for some consideration, regarding the room being accessible etc. The Lift next to the room did not work going Up and we were on the third floor. The room was tiny, hot and Sloping roof with drafty wind blowing on my face through the window. The water from the taps was often a brown/yellow colour and the room was SO NOISY!
Opposite was a nightclub with people shouting and singing until 8am on Saturday night! Its a shame as it was listed as 4 star- Id prefer to say 2 star! Although the breakfast was good and the bar very elegant.
stayed at this hotel mid november 03, great location, but the studio room which is out the in the back yard on its own, sounds nice but smelt damp, with a small little spiral stairs to take you up to your beds, if you are 6 ft and 15 stone and over 40 give this studio a miss.
and if you intend drinking! your fall down the stairs anyway. no coffee in room just a few beers in the room that are really exspensive. But the breakfast was really nice and plenty of it, but when breakfast gets close to ending times food is not replaced so get in early and eat plenty.
I have been in Bruge on business and stay for three days. This "old style" hotel does not have aircondcitioning or any other modern facilities. Unfortunately, when asked over the phone about it the management claimed that the rooms are airconditioned. I was there during the heat wave in August of 2003 and the temperature in the room during the day time exceeded 90F and even at night it was very difficult to sleep. What made it even worth, however, was the attitude of the managment, which uses the fact that Bruge is a popular tourist destination and it is very difficult for a stranded tourist to find accomodation on a short notice. I have never come across such mixture of hostilty and shear greed. Breakfast was good though.
Brugge the best in europe
I went to brugge for a couple of days with two freinds and found the hotel first class, they couldn't do enough to help you the rooms were nice andspacious with a T.V in all bedrooms. The staff were pleasant and very helpful and I found the localpeople freindly to a fault a lot of them speak goodenglish and are more than willing to help you. The breakfast in the Hotel was english or coldcuts the choice is yours you help yourself. The town itself is breathtaking oldie world cleaner than clean. Once you get there you won't want to leave we'd be there now if we had the money, we're going again this year for a couple of days can't wait. Oh and if you like a drink the dark lager is pure nectar
TripAdvisor Reviews Hans Memling Hotel Brugge
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