Novotel Cardiff Centre
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Travel Blogs from Cardiff
Yet another hotel with no free wi-fi, not even in the lobby. This is getting annoying. It's such a common-place these days; how can you justify charging $15 to allow people access? Anyway - first world problem I'm complaining about here.
So I'll just tell you about our best day ever...
We didn't really know what to expect from …
Looking forward to starting out on our mini adventure and packing has now started in earnest.....Our rucksacks are bulging already, where will we put the other half of our stuff? ha ha! Still loads to do and running out of time fast,some things never ...
Our Sunday night worship experience was interesting to say the least! We headed off to the local Church of Wales 6pm service and were greeted warmly by the Vicar. We suspect they had not had visitors for some time. First hymn and Janet had a fit of the giggles, followed by Dave and then Paul. I was very disciplined! Trouble was we were all singing the hymn as it should have been ...
I'm still attempting to get my Visa processed for my trip to China / Tibet. I though the Russians were awkward however that one was a piece of cake in comparison to this. I have bored plenty of people moaning about this issue now! The Chinese are very cautious when letting people see their homeland. That said, things are looking far more optimistic on this front, although the Chinese need confirmation of entry into the country (& train tickets can only be ...
... narrow roads! But it is great fun (except for the driver) and you just don't know what is around the next corner. We came to a valley that looked amazing so we went on in to the town, Nailsworth and asked a couple of elderly gentlemen in the visitor centre, where we could find the "illusive pub by a stream!" They gave us some directions to a little place which we found and stayed to have a drink "The Egypt Mill". The lovely old place dates back to the early 1600, and was bought ...
How has this hotel rated in the past?
- Swimming pool
- Room service
- Fitness/Health center
- Wheelchair accessibility
Historical Traveler Reviews Novotel Cardiff Centre
I stayed at the Novotel in Cardiff for one night during March. The room was quite small, but it had what you needed. Took a while to check in and the price of the room was about £80 per person (which was a rip off considering you can get cheaper in London!). The hotel has an indoor swimming pool, gym and sauna/steam room which was good. We took a taxi to the centre which was about 10 mins away. The hotel also has a free car park for guests which is secure. I didn't have the breakfast at the hotel as they were going to charge us an extra £10 for it. All in all it was ok if you can get a night at the hotel for less then i'd definitely stay there, otherwise if you have to pay £80 per night then i wouldn't bother and i'd advise you to stay somewhere else as you would get more for your money.
The rooms were actually acceptable. Rooms on the new wing are nicer than the ones on the old wing, but even the older ones are overall fine. However, the hotel staff were terrible. Staff members working in the morning were fine, but the ones at night -- Alex and Steve, specifically, were rude and irresponsible. I asked for a change of room after the first day -- from the old wing to the new wing for an additional charge of 10 British pounds, and the staff moved my luggage from the first room to the second one while I was gone, without telling me or leaving me a note at all!! I came back to the hotel later that evening and found that my bag wasn't there, so I went to the reception to ask, and the two staff -- Alex and Steve "did not know anything"!!! My brother asked for the manager and one of them said he was the manager!! A manager treating customers by saying that he did not know anything!!! Good point, haha! And he even claimed that it was not his problem and he was not responsible for that. I said I would file a claim if they lost my bag and the "manager" said, "what for?" He even told us to just go if we did not like the way he was! And when my brother and I talked in our own language, they said, "speak in English!" I couldn't believe that! We weren't even talking to them, so why couldn't we talk in our own language?!?!?!?! Finally we found the new room number and got the key, turned around towards the elevator, and one of them chased after us yelling at my brother! I cannot believe that this kind of "service" would be associated with a "national chain" hotel!! Anyway, they were rude and mean to the customers. I wouldn't want to stay at a hotel with that kind of "hospitality," particularly for that kind of price!
Booked a two night stay in Cardiff for visiting places my grandparents lived and worked in. Read previous reviews after booking so was a little concerned. But the stay was fine. Check in and out was painless. Breakfast was excellent. Room was very nice, if a bit shabby but refurbishment is going on and the work was not intrusive. It was a good 15 minutes walk to centre etc but not a problem. Seemed to be mostly business people staying. Nice pool and small gym.
My daughter and I stayed in this hotel last weekend and thoroughly enjoyed our stay. Our twin room was impecably clean, bright and airy - overlooking the carpark. We found the staff to be extremely helpful - I didn't want to eat in the bar with my young daughter as there were a lot of footie fans staying at the hotel (no offence intended) and I found being a lone female with a young daughter amongst so many raucous fans a bit intimidating (and smokey!). The restaurant manager welcomed us to eat in the restaurant but from the bar menu (my daughter eats like a sparrow!). The waiter was extremely chatty/friendly and even treated me to a free dessert (ssshhhh!), I think he felt sorry for me sharing dessert with my daughter - in truth, I am dieting!! (or was!). Swimming pool was very chiily, but again, the staff were fine. We were given lots of friendly advice on how to get to the various local attractions. We would DEFINATELY stay here again - we had a great time.
Not too bad at all!
I visited this hotel for a weekend away with the girls. We are in our twenties. The only complaint I should make of this hotel is the staff who were indeed rude and patronising but we didn't let that get to us. The room was dark and dingy but as all we would be doing is sleeping their then we didn't care. The refurb is definately needed! It isn't far from anywhere and costs about £2 in a taxi to the town or to Mermaid Quay but we preferred the walk. The gym and pool were pretty rubbish but we were too busy getting drunk all weekend to care!
Me and my colleague were booked into this hotel for 2 nights, we arrived at about 8.30, and check-in took almost 45 minutes!! the reception staff chose to overlook us in the middle of the check in prcoess because they were dealing with an incorrect booking. Anyway I finally proceeded to my room which was rather small and dingy. Poor lighting! We decided to eat in the hotel restaurant as it was too late to go out, the food was atrocious! 3 baby carrots with a few potato rostis piled up ona plate which had a circle of some sort of sauce dribbled around it. the drinking water was appauling so we had to buy mineral water from the bar. I enjoyed by business trip to Cardiff, but the hotel spoilt it. On the way home I rested my suitcase against the wall and it actually came off, I mentioned it to the reception staff when I checked out, checking out took almost 20 minutes as there was mix up again as to whether our booking had been paid in advance or not.
The hotel must have been reading these reviews and bucked up their ideas. Admittedly nothing went wrong during my stay and this is often when the true colours of a hotel shine through. However, from accepting our luggage at 10 am on a Sunday when normal check in is after 2pm to the complimentary little toy red dragon on leaving, I was pleased to stay here. Seventy nine pounds a room seems about right to me. Breakfast being separate does not bother me at all. I like seeking out caffs and coffee shops without feeling obliged to have breakfast in the hotel. I am not the fittest of chaps but I did not mind being ten/fifteen minutes away from the millennium stadium and you are half way between the city centre and the thriving bay area which has lots of restaurants and bars. Staff were very informative about these. Perhaps I was there on an 'on-day'!
After all the hype we expeted better. Car park full on arrival - so not a good start. Had to park in public car park. Reception was good and the foyer looks very impressive withh all the floors visable from the atrium.
What a Nightmare!
Stayed here after a friends wedding and it was awful! Room was very small and dark. Bathroom had black mould on the grout.
I suffer with a bad back and phoned ahead to check if the beds were firm, and was assured that they were. Unfortunately this was not the case, ours was so lumpy I ended up spending the night on the floor - not what I had in mind.
To add insult to injury Reception were totally disinterested. Definitely not to be recommended!