El Hana Hannibal Palace Hotel
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Faded Glory II
The Hannibal reception staff were AWFUL. We waited 5 and a half hours to get a room. Not once did they offer us a drink, or tell us to go out and come back later when they would be able to give us a room. They simply kept telling us to sit at the reception and wait. They were angry at our children for getting restless and didn't allow them to play in the central courtyard to pass the time. Only when my husband gave the 'manager' a 20 dinar 'tip' did we get a room.
In spite of this (or maybe bacause of) we got a very nice interconnecting room for my husband and myself and our 2 kids. The room was quite clean and pleasant i.e. lovely view over the whole of the port and the sea. The rest of the hotel staff were very pleasant - I had been to Tunisia before and had a very good impression of Tunisian hospitality. It was sad that I had to have this experience.
Otherwise the pool area is very nice (with delicious fruit smoothies and excellent friendly service) and has direct access to the beach with fun activities for the family such as parachuting. It is also right behind the Marina - it literally takes 30 seconds to get to Cafe Maure (mentioned in a previous review) which has Tunisian atmosphere where you can drink citron, eat a brik, listen to Tunisian music and sample a chicha!
The food at the main meal served in the evenings was truly awful and strangely enough had no Tunisian evening. The breakfast was good and catered for a wide range of nationalities.
The Tunisa Rough Guide calls Port El-Kantaoui a tourist ghetto which I thought was a bit extreme but they unfortunately do have a point! The place is very pretty and beautifully designed, but it is sad to find out that most restaurants serve mainly pizzas and burgers, with the exception of 2 or 3 top notch establishments where we had delicious food notably La Mediterrranee. I would have loved to see more authentic Tunisian fare, and less harassment of tourists!
The shops are full of souvenirs and the haggling for a fair price gets so tiring - the only shop that was worth a visit in my opinion was 'Sam Shop' which was apparently a government-run shop which had fair set prices and non-harassing staff...
Ich hatte das Hotel sorgfältig für unsere Hochzeitsreise ausgesucht, aber ich wurde enttäuscht. Ich hatte kein 5-Sterne-Hotel nach europäischen Standard erwartet, aber...Das Hotel ist schon recht alt und auch das freundliche Personal konnte die vielen Mängel des Hotels nicht ausgleichen. Nach europäischen Standard sind es vielleicht 2 Sterne. Während der Woche gab es kein Unterhaltungsprogramm und der Strand wurde auch nicht sauber gemacht (wir hatten schlechtes Wetter und nur ein paar Tage ein wenig Sonne). Das Essen war sehr gut, mit reichlich Auswahl internationaler Gerichte und der Service war auch sehr gut. Ein weiterer Vorteil des Hotels ist die Lage, gleich neben dem Port El Kantaoui, einer schönen und ruhigen Gegend. Der Pool war okay, aber das Wasser noch recht kalt für diese Jahreszeit. Ich würde Ihnen empfehlen, ein neueres Hotel zu wählen, wo man sich besser entspannen kann und man besser unterhalten wird.
Ich komme gerade aus diesem Hotel und es ist definitiv kein 5-Sterne-Hotel, höchstens ein durchschnittliches 3-Sterne-Hotel. Ich bin sicher, dass es vor langer Zeit einmal ein angesehenes Hotel war, vielleicht vor 25 Jahren, aber der Glanz ist weg. Unser Meinung nach war das Personal an der Rezeption recht schroff und wenig hilfsbereit. Die Zimmer waren eher klein und seltsam eingerichtet - Teppiche an den Wänden. Aber sie wurden gründlich sauber gehalten und das Bettzeug wurde täglich gewechselt. Der Poolbereich war eher ein wenig heruntergekommen und viele der Sonnenliegen und Sonnenschirme waren kaputt. Das Personal im Restaurant war hilfsbereit und effizient, aber von den Horden von osteuropäischen Gästen, die ans Büfett stürmten und sich das Essen auf den Tellern nur so aufgetürmt haben, überfordert. Es gibt kein Unterhaltungsangebot im Hotel, außer einer seltsamen Transvestitenshow am Abend. Wir sind nicht hingegangen. Am Yachthafen kann man sehr schön laufen, aber man wird permanent von Leuten angesprochen, die einen in eine ihrer Bars lotsen wollen oder einem nachgemachte Sachen verkaufen wollen. Der Strand ist nicht so richtig sauber, im Meer gibt es viele Algen. Werde hier nicht mehr so schnell Urlaub machen!
I would definitely recommend this hotel to anyone going to tunisia. Yes, it is true, not a 5 star hotel, but a 4!
Even if thenhotel might look old, the interiors are very nice (the maur style) and, what is great, all the rooms have sea-view (apart from those at ground floor which have a balcony opening in the garden).
The staff is very friendly (welcome you with a drink, always asked us how we felt in the hotel..) and willing to help.
The rooms were cleaned everyday, the towels and the linen changed (a minus for the thing that they took the towels before lunch and brought them back in the afternoon, so it was hard to take a shower at lunch. Just keep one towel in the drawer ;)
Food... it was a lot!!! though skipping at the que got on my nerves sometimes, i realised there is no reason to worry as the food was more than enough and they replaced everything that was finishing. Very good food and also it varied.
What is nice about this hotel is that the sunbeds and the umbrellas at the beachside are free (as well as at the pool), only the matress is payable (2 dinars per day... basicly nothing).
There are a lot of good things to say about this hotel. But what is the very best of it is the placement. It is right in the city centre, in the middle of all the fun, but despite that, the noise doesn't get in the room). the port is right next to the hotel (whree you can find lots of cafes and restaurants not expensive at all).
well.. i guess i've written enough for now. I think hannibal palace is worth a visit at any time (it is open all year round).
An Ok Holiday
Me and my wife spent a whole week in the lovely setting of port el kantauoi in tunisia---Hannibal Hotel has an excellent location but was not up to our expectations as a 5 star resort.
It is definitely not of such rating by European Standards, especially that we come from Malta, where hotels are of an exceptional standard. Personally I would rate the hotel as being not more than a standard 3 star.
A few problems we encountered: the room was never cleaned by midday, sometimes we even went back to the hotel in the afternoon and even the towels had been removed. We complained but to no avail.
Food was OK but breakfast and starters were always the same, so by the end of the week we ended up avoiding breakfast and simply contenting with main courses from the buffet table during dinner.
Service is quite good and level of cleanliness is acceptable in the hotel. A few local restaurants around the harbour are quite inviting. If you plan to visit, make sure to try some shisha at the cafe maure just outside the back entrance of the hotel which leads to the port. Drinks are nice, staff are friendly and service is brilliant....
If you are considering Tunisia I highly suggest port el kantaoi as a location, but avoid staying at the Hannibal Palace. Tunisia is lacking from things to see but is ideal as a relaxing holiday. We went quad biking, paragliding, stayed in the sun and enjoyed the warm tunisian hospitality.
make sure you bargain your way out of the market and souvenir shops AND ENJOY................!
Have just returned from this hotel and it is definitely not a 5 star hotel, rather it is an average 3 star one. I am sure at one time it was a prestigious hotel, possibly 25 years ago, but its glory as certainly diminished. We found the reception staff quite brusque and not helpful. Bedrooms are on the small side with a strange decor- carpet on the walls, but they were kept very clean and the linen was changed daily. The pool area and surroundings were rather run down and most of the sun loungers broken, as well as the umbrellas. The restaurant staff were helpful and efficient, but exasperated by the hoards of Eastern European guests many of whom totally blitzed the buffet and stock- piled the food. Virtually no entertainment in the hotel, except a strange transvestite show one night- we gave that a miss! The marina area itself is quite pleasant to walk around, but you do get constantly pestered to have a drink in various bars or buy numerous fake goods. The beach area is not terribly clean, with a lot of seaweed in the sea. Will not be rushing to return here for a holiday!!
A fantastic holiday
I had booked this hotel before I read the reviews that were previously on here - all were poor but these do seem to have been removed and I can only agree that they did not deserve to be here. Anyway, we arrived at the hotel at 11pm, heart in mouth and expecting the worst. We were pleasantly surprised. The reception area to the hotel was perfectly acceptable - lots of marble, comfortable seating and very clean. The check-in process was painless even though we did not have all the paperwork needed (our fault - not the hotels). The bedroom whilst not exactly 5-star by London standards (but then, not many places can compete with Claridges, The Savoy, The Dorchester, etc.) was more than adequate for a holiday. And any shortcomings in the hotel itself was more than made up for by the staff for whom nothing was too much of an effort. I have stayed in many hotels around the world both on business and pleasure and the age-old rule of "treat people as you wish to be treated" holds strong - be nice and they will be nice to you. We were always greeted pleasantly and every effort was made to ensure that whatever we required was a pleasant experience - to the extent that on occasions, when we ordered drinks from the bar my wife would be presented with a flower. Our return airport pickup was 7pm so although we checked out at midday, the hotel provided us with a room to shower and change in at no additional charge. The constantly repeated question seems to be are there enough sunbeds at the pool and on the beach. Admitedly, we were not there in peak season but we never had a problem getting one no matter what time we turned up at. My main criticism of the hotel must be the food. We had breakfast daily and a few lunches - could do better. With regard to the physical location of the hotel, this must be the best one within Port El Kantaoui. The beach is a few yards past the pool area and beach restaurant and the port itself is full of cafes and bars of varying standards - 2 were very good indeed but as I can't give out their names you will have to find them for yourself. So, the question is, would I go back to Port El Kantaoui in general and the Hannibal Palace specifically - a definite yes to both questions. And remember, always make certain you have a pocket full of change - the odd dinar tip freely distributed does oil the wheels of your holiday.
I've carefully chosen this hotel for my honeymoon, but I was disappointed.
I wasn't expected a 5 star hotel, by european standard, but still... The hotel is rather old, and the friendly staff couldn't replace the numerous lacks in this hotel. By european standards, maybe a 2 star rating could be real for this hotel.
During the our one week stay, there was no entertainment, and the beach was not cleaned (we had bad weather and only partial days with sun).
The food was very good, there was a large variety from international cuisine and we were very pleased with this service.
Another advantage of this hotel was its location, right next to the Port El Kantaoui, a nice and quite area.
The pool was ok, but the water was still cold in this period.
I recommend you to chose a newer hotel, as it probably has better conditions for fun, relaxing and entertainment.
Good rooms, good food and friendly staff
My wife and I spent four nights at the Hannibal Palace at the end of a tour of Tunisia. Overall it was probably the best hotel w stayed at on our tour. The rooms were good and well maintained. Service in the restaurant was excellent and I am sure that the very few words of Arabic that we know attracted attention from the two head waiters ( we were given one of the better tables) as well as excellent service from our table waiter. The food was good with a mix of buffet service one night followed by waiter service the next. The only disappointment was the appalling liquid passing as fruit juice for breakfast, which appears to be common in Tunisia..
After excellent weather in the Sahara it turned windy and rather cold when we reached Port al Kantaoui and there was little to do. We got to know the walk into the centre rather too well. Incidentally, restaurants appeared to be very good and reasonably priced.
There was little entertainment at the hotel, in fact none at all during our stay but this may improve in the high season.
The beach by the hotel is not very interesting and the walk to the larger beach north of the centre is worthwhile.
Despite the weather we enjoyed our short stay at the Hannibal Palace but would not have wanted any longer there. Despite the urging of our excellent waiter we shall not return next year. We prefer Hammamet to Sousse but hotels need to be carefully chosen.
Given good weather and more evening entertainment the hotel would still be a good choice for those wishing to visit Sousse which has the advantage of being fairly close to the airport.
One of the best Hotels in the area
We had agreat time in this Hotel. Very impressive approach and interior, lots of marble, very clean with friendly staff. Food was good and wholesome managed to make it into five courses each evening. Some times themed menus i.e. Tunisian, Italian etc. waiter service and self service on various evenings. Manicured gardens for sun bathers, waiter srvice for food and drinks next to a lovely marina. Beach bit of a downer, nice but needs a good clean. Rooms good size but a bit tired. We visited a number of similar Hotels in the area, and have to say this was the best we saw. Near by Sousse, very interesting if you can deal with the hassle of the market dealers. Great museums which are very clean and well looked after.
Keep lots of dina coins handy tipping is part of their life, they dont have a lot.
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