Handlery Hotel San Diego
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TravelPod Member ReviewsHandlery Hotel San Diego
The adjoining double rooms suited us well, and they were kept nicely. The pool and spa bath we great, and the restaurant had great food but not a very nice setting or atmosphere.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Handlery Hotel San Diego
Perfect location, great staff, clean and friendly hotel
We spent a wonderful 5 days in San Diego. The staff at the Handlery was friendly and understanding. The food in Postcards was incredible and the service the same. The rooms, although small, were adequate and large by European standards. Though old, the Handlery thrives on location and service. The shopping is walking distance and the courtesy van is always available to drive to Sea World and the Zoo. Our bellman was quite friendly and the front desk manager was so professional, well-traveled, and courteous. I recommend all travelers experience the friendly feel of the Handlery.
Dirty, smelly, dark and depressing
Having toured round Las Vegas, San francisco and LA our party of nine were looking forward to a relaxing week in san Diego hoping to take advantage of the heated pools and Tennis club facilities this resort we were led to believe had to offer. Imagine our disappointment when we finally managed to check in and found one pool (not heated) and a ploughed field where the Tennis Club should have been. The rooms were smelly, dark, cold and depressing. Hallways were dirty and open at both ends a security risk I would have thought.... Needless to say after one night and more expense we moved...never again!!!! Although staff were great this motel sorry hotel needs a complete overhaul.
Hideous, dirty and depressing
Depressing hotel; rude and inefficient staff. Our room was dirty, small and noisy; the view from the veranda was black garbage bags and plastic chairs. We were staying at a first floor room but there were no elevators, so we had to carry our suitcases up and down.
Dismal, Dank, and Depressing!
This place is a total nightmare! No fast, easy registration parking, instead you have to get a ticket and get the ticket validated *just* to even make room inquiries or to check in... not good for weary travelers. Lighting and decor in the lobby are hideous, and the smell from the restaurant was ominious. No elevator for the 2nd floor, not good for an arthritic. The carpets were horribly stained, the room was small and dark with NO view, the bathroom was completely done in blinding white with no warmth or charm whatsoever. The room had an awful musty stench, no telling what mold and mildew lurked in places unseen, tho many San Diego hotels suffer from this mildew-y odor. The one good thing? the staff was excellent, tho there is only so much they can do with a property that should simply be leveled. A complete waste of prime real estate!
Bill and Jimmy were great
I have just returned from a weeks holiday with my husband and two year old son. The Handlery Hotel staff were very helpful - especially Bill - who - if he could - would transport you to where you wanted to go within the vicinity. The food in the restaurant at the hotel was excellent. We had breakfast there every morning to set us up for the day and rarely felt the need to eat lunch. The hotel - for us - was in an ideal location. Very near Fashion Valley Mall for the shops and also for the buses and the trolley.
Bit apprehensive but all fears unfounded!
From some of the reviews we read before we visited the Handlery we were quite apprehensive about it but it was really fantastic! The hotel was very comfortable, with a fabulous, uncrowded swimming pool and the Postcards Restaurant served delicious food! The staff were all extremely friendly and helpful and we really felt that they wanted us to have a good time. And we did! San Diego is a great place with loads to do - we particularly loved the Zoo and Sea World. We would definitely visit the Handlery in San Diego again.
Sponge bob squarepants & the tasty postcards.
In an ideal location if you like shopping & would like to dine locally and casually, within a 10 minute walk is a shopping plaza with the likes of 'California pizza' to fill satisfy the appetite, or, if you would like to be more sophisticated then head on down to the more superior gaslamp quarters, italian, mexcian, whatever! The Fashion Valley mall is a fabulous place for shopaholics, abercrombie is one of my personal favourites. Jose will be happy to take you anywhere along with Bob in the morning whilst you have the handsome likes of Michael the secretary to swoon upon! Hey there, remember me? It's Jenna! Yhe you will love it! If you can, try surfing at Mission beach, woah watch that swell, its awesome!
Clean and assessable.
We stayed at the Handlery Hotel--San Diego, CA. May 2,3 & 4, 2003. We had read some negative reviews about the hotel, so we were somewhat skeptical. However, upon arrival we were quite pleased. The reception area was very professional and upscale and the hospitality was excellent! Our room--2nd floor was very neat and clean. We did have a problem with the toilet in need of a ballcock and the bath tub backing up--but after reporting the problem ---both were taken care of immediately. We had read reviews that being located near a major freeway that runs directly through the Hotel Circle Area the traffic noise would be unbearable. Not in our case--we never heard the Freeway noise. However, the Handlery Hotel appears to cater to young families and lots of kids run and play in the hallways causing noise but we assumed it was expected due to number of families that visit the hotel. The hotel grounds are very clean and neat however lacks nice green landscaping which leaves it looking rather stark. The nicer area appears to be the rooms located around the main pool area. We were told that these rooms required extra fee. Fair enough---we passed on the opportuity and stayed in the 2nd floor --room 245. Overall, it was a pleasant experience for the money. Its located a short distant from all the main attractions in San Diego. The entire staff was very attentive and it was most apparent that they wanted us to enjoy our stay. We did!!! and we would visit again.
Would choose different Hotel if staying in SD again.
We were expecting a larger room, there were 3 adults in our party and we thought that by USA standards this Hotel room would be bigger! We got a free upgrade to a de-luxe pool view room (arranged before arrival, but was not de-luxe by my standards)) so our expectations were greater, we were disappointed, the room had two standard 4ft 6inch beds, the furniture was arranged in such a way that it took up too much floor space( they had a table sticking out in front of the patio doors, which, after I turned it flat aginst the wall, it gave more floor space and a 'dressing table' , simple really, I wondered why thay hadn't worked that one out for themselves!
The shower was just a trickle, no power there at all.
No double glazing, patio had very unsecure lock, the main corridoor leading up the stairs from the Hotel to the actual rooms was open at both ends, day and night so ANYBODY could have walked in off the street and had access to the rooms.
The 'heated' pool was not heated and was icy cold.
We stayed over Xmas and New Year, there was nothing special arranged for either of these days, just a New Years eve menu in the Postcards Restaurant, which has no atmosphere at all, no music playing, is right next to reception and the bar which had 3 TV's on at all times, so not much imagination went into that arrangement!
The Hotel Circle area is not very nice, its just a freeway with lots of Hotels and Motels dotted along, you need a car to stay here, we didn't have one and it was awkward just to get accross the other side of the freeway without one as its not very pedestrian friendly. There is not much at Hotel Circle and I wished I had just booked a rental property in a nicer area instead.
Now the good points:
ALL THE STAFF were very friendly and helpful.
The Hotel offers a free shuttle to some of the attractions in SD.
The Hotel pool area is pretty and the new Hot Tub/Spa is great!
Rooms were cleaned and sheets changed daily, no problems with cleanliness at all.
Fashion Valley shopping Mall is a ten minute walk away, so is the trolley service.
The best Restaurant in the area is 'The Cheesecake Factory' round behind the Fashion Valley mall.
This Hotel is OK, just don't book a room other than a de-luxe pool view you would be kept awake by the Freeway outside the Hotel in most of the other rooms and not all the Pool view rooms have balconies.
A motel ' dreaming' to be considered as a hotel or a resort
Rooms have been recently renovated and i must say they have everything (except a safe)and are clean.
When performing the renovation,I can not understand why the owners have not installed elevators for the first floor of each building, replaced the doors of the rooms, and the windows by double-glazed ones for noise reduction!
The big problem of the Handlery is noise! Noise from the highway(on hotel circle),noise from a/c, tranformers(room 214) and pool equip,and noise from these huge vending machines wich vibrate trough the walls on a constant buzz...
If you are a lightsleeper or, if you consider that first of all, a hotel must sell the best conditions for a good sleep, then this is definetely not your place.
The main pool area is pleasant(consider the noise from children playing around) so is the health center with its own pool.
The hotel's main restaurant is dark and gloomy without any natural lighting,or,any view (strange for a renovated hotel). It is located right next to the reception desk (telephones ringing/permanent movement...)
However i must point out the excellent quality of the food as the exec. chef is talented!
The concierge/bellboy is skilled/polite and gave us good infos for restaurants etc.. but.. the Big problem is the behaviour of the front desk team:rude,unefficient. Duty managers always hide behind the reception's door and if you try to reach them by phone....you may wait. In fact they have not realized that a hotel requires a different attitude and skills from a motel. Do not expect any solution to any problem you may face and when they say 'sorry'...for them, it is an 'empty word'
Do not leave your values at the reception safes as the staff permanently leaves the safe's room ,the safes keys AND THE master key...unattended . Anyone could enter the room and duplicate them!!!!
TripAdvisor Reviews Handlery Hotel San Diego
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