Hampton Inn & Suites Pigeon Forge On The Parkway
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Historical Traveler Reviews Hampton Inn & Suites Pigeon Forge On The Parkway
Super Hotel. Freundlich, höflich, heimisch
Kamen am 6 November als Reisegruppe der Central Baptist Church in Warner Robins, GA an. Hatten über die Steve-Ellis-Agency gebucht. Eine super Leistung. Kamen ca. 10 Stunden zu früh an und es stand gar nicht zu Debatte, durften sofort auf unsere Zimmer, wenn diese schon fertig waren. Tolle Leute. Jeder hat sich überaus bemüht, was unseren Aufenthalt um so besser gemacht hatte. Vielen Dank für den tollen Aufenthalt.
This was a great place to stay. Friendly, courteous, homely.
We arrived on November 6th as a group from Central Baptist Church in Warner Robins, GA. We were booked by the Steve Ellis Agency. They did a fabuluous job. We arrived about an hour early and there never was any discussion if the rooms were ready. What a great bunch of people. Each one went a little beyond what was expected to make our stay much better. I appreciate it personally and believe my entire group feels the same. Thanks for a great stay.
Hampton Inn Pigeon
The grounds for this hotel look great from the road. Rooms are okey but not what I find at other Hampton Inns. Lobby is very nice as is the breakfast. Our room had one of the older mattresses which was in need of upgrade. Hotel was fairly clean. Hotel staff was friendly. Parking is excellant.
Not quality of most Hamptons
I have traveled for ten years. I always choose Hampton because of the high quality. This Inn does not rate up with other Hamptons. The carpets in the halls are dirty. The entry areas for the rooms were not clean. The rooms are clean but need updating. The furniture looks like a Holiday Inn.
The pool area looks old.
If you're a Hampton lover of the very high standards you will not love this one. I was disappointed because the lobby and eating area was great but not the sleeping areas. That's the old bait and switch tatic of hotels.
What you don't know, may hurt you!
Although this may be one of the "cleaner" properties in Pigeon
Forge, it's not worth the high overpriced price you pay to stay there per night..
First of all, the standard Queen rooms have no microwave or refrigerator..at least the ones we stayed in didn't. You probably get this for the additional cost you pay for a suite.
The entire time we stayed, the ice machines were broken and empty so we had no ice..
They had a sign on the ice machine on our floor, and although it said there was ice..the sign never said which floor had the ice you needed..it was left blank
We later learned that's because all of them, were out!
For our inconvenience, we had to walk and go buy some ice at the convenience store located wthin walking distance! Lucky for us we also brought our own cooler and drinks.
Also, unless you ask or happen to stumble upon, hear and see for yourself, they don't tell you the rooms on the first floor is where a lot of pet owners stay.
They may stay on other floors as well. I'd ask if the room you are given has been designated or used as a "pet friendly" room.
Also, check the rooms they give you. Another family in our group was given a non-smoking room, however it smelled of smoke time you stepped inside, unlike ours!
The bathrooms(on floors and in the tubs) have stains in them which are brownish in appearance..not sure what they were from.
The water has to "heat" up once you turn it on..its not automatic temperature like it is at our homes..so let it run awhile before showering.
We learned that not ALL guests are treated the same. Someone from our group overheard a desk clerk extending an invitation to a couple about to check in to view any room type they wished prior to staying.
We, nor others we saw check in, were automatically given that option..and NO..these people didn't ask..they just did like everyone else and walked up to the front desk for check in.
Although they say its over 23 items on the breakfast bar and a "hot breafast"..hot means in a warmer and the menu varies from day to day. The warmer may include precooked eggs or ham..those were the only hot food items we saw...otherwise its your standard continental breakfast you find everywhere else...the "hot breakfast" is not worth the price you pay to stay here!
For the "crowd" staying in the hotel, the eating area is not sufficient to hold those who come down to breakfast planning to sit there and eat breakfast without taking it back to the room. You first have to find a seat..that's not already occupied and pray someone is cordial enough to eat fast and get up so you can finally sit down..Good luck!!!
Their Business Center is only an area to the side by the lobby that is "set apart"in a small area with a chair, 1 computer, a printer..for all to see and for others to look at you as if they are saying, "Hurry up and don't hog it because I too, need to check my emails!"
The staff was Ok..just not fair, as I stated above, in the way that they treat everyone!!.
We are very sorry you had an unpleasant stay with us. The hotel is now owned and operated by a new owner. All the issues have been corrected; we have pet floors on 1, 2, and 6th. All new ice machines. New beds, new flooring, and many new things have happened here. Please feel free to contact me at the hotel for a future stay and give us a second look.
Guest Service Manager
You won't be disappointed
Hampton Inn River Road in Pigeon Forge was near the show we wanted to see. We have never had a bad experience with Hampton Inns (we often stay at the one on the River in Pigeon Forge).
The Hotel has class. It's lobby is gleamingly clean, it's staff cordial and accommodating, and there is no parking problem. They have all the amenities you want in a higher end place...complimentary newspaper, nice (hot) breakfast, and the rooms are great. You have lots of plump pillows, extra fluffy, soft towels, beautiful decor, light, airy, ..and it is spotless. A sign on the front desk guarantees satisfaction or you don't pay! The price was actually cheaper than one of the mediocre hotels down the street. We'll be back!
Enjoyed our stay
Our family stayed at the Hampton Inn and Suites for our summer vacation. This was our first trip to Pigeon Forge and it was a wonderful experience. Hampton Inn has the best beds of any place we have ever stayed. Where can I buy a set of those wonderful pillows and duvet! The kids loved Dollywood and we enjoyed shoping at the Tanger Outlet next door. My thanks to the staff for helping with a tiny problem we had during our stay. They made us feel like we were staying with relatives. Thank you for a great time.
Great Pet Friendly Stay
We were very pleased with our stay at this Hampton. I search for hotels on a pet-friendly site, then read reviews before booking rooms.
The location was nice as it is off the road a bit and surrounded by some nice landscaping. My dogs had plenty of grassy areas to walk around, and there were even "doggie clean up stations" in two areas.
The front desk manager made check in quick and was very pleasant. The housekeeping staff we met were also friendly and made me feel that my dogs were truly welcome.
The room was very clean with what seemed to be new mattresses and bedding. The bathroom was large and also very clean with fresh, quality towels.
We didn't encounter any real problems with noise, but we were on the second floor at the very end of the hall. A good location actually as it made it easy to enter and exit with the dogs.
Breakfast was great and the staff serving were extremely friendly and pleasant. A good variety of hot and cold food items...and nothing ran out as the staff was constantly bringing out more.
Check out was a breeze. Overall a quiet, clean, restful and pet friendly place to spend a few days. I would definitely recommend this Hampton and will stay there again in the future.
Had a Fantastic Time
We stayed at this Hampton Inn during the week of July 4th. The room was wonderful. The beds were very comfotable and clean. Very quite surroundings. The Inn was within walking distance of most of the attractions in Pigeon Forge. The breakfast was wonderful! Great service!
We stayed at the Hampton Inn and Suites in Pigeon Forge as part as a Time Share attraction. The hotel was centrally located in PIgeon Forge and all attractions were easily accessible. The pool area and hot ub were clean and the staff were over all very friendly. If you are looking for 1st class accomodations this is not the place but if you are looking for a clean, comfy and average amenities then this place is it.
TripAdvisor Reviews Hampton Inn & Suites Pigeon Forge On The Parkway
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