Hampton Inn & Suites Chicago - Downtown
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Historical Traveler Reviews Hampton Inn & Suites Chicago - Downtown
Very impressed with the hotel on a recent stay. The hotel is well located close to the centre, and includes many amenities including a well equipped gym, attached restaurants, an inclusive breakfast, and large clean rooms. Also, the staff are very helpful. Cannot be beaten for the price.
What a Great Experience
My friends and I were in Chicago for a Ladies weekend away. We arrived off the train at 11:30 am. Our room wasn't ready of course, but the staff was very friendly and offered right away to store our luggage and asked us what we were going to do today. The staff gave us some great sugggestions, including a good restaurant. The front desk staff was the most friendly I have ever encountered. Went out of their way to make guests feel welcome and comfortable. We had a 2 room suite and the room was large and included a full kitchen with full size fridge, small stove, full size microwave and dishwasher. The living area was large as was the bedroom. The only downside was the bathroom sink area was small for 4 ladies getting ready and the lighting was dim elsewhere in suite.
Housekeeping was a bit unorganized. We were inconvenienced by them showing up at 4:30 one day just as we came back from shopping all day and ready to collapse and take a nap. The next day they arrived at 10:00 am!
Overall, a great experience. Can't say enough about the friendly staff.
Can't be beat!
5 Diamond 5 Star experience for a great value
Looks like hotel went through a major renovation. The on the House breakfast was fantastic with variety of offerings. The wireless internet was a nice and complementry. The indoor pool was great for the kids while the rich plush look of the guest rooms and hotel reminded me of a Ritz-Carlton hotel. Staff has a great attitude very helpful and friendly.
Had a one night stay with a two room suite. Very clean, quiet and comfortable. Plenty selection for breakfast. Staff very friendly and helpful. Close to many sights. Would stay there again.
Not As Promised
The Hampton Inn at this particualr location should be avoided for awhile.Although it's centrally located and the staff is helpful and friendly, the hotel itself is old and shabby.I paid top dollar for a room that had stained and cigarette-burned carpeting, draperies and bedspreads. The furnishings were sufficient but old and worn.There is a firehouse located 1/2 block away from it and the sirens are disturbing.I was told by a desk clerk that this hotel is being refurbished over the next few months.
Here's what you need to know about this hotel...it's in a perfect location, the staff is fabulous, the rates are very reasonable, DO NOT GET A ROOM IN THE FRONT...a main Chicago Fire Station is directly opposite the hotel...even if you're on the top floor the noise is intense...our first night was on the top floor but facing the street. I could tell you every call they went out on that night...happy ending though...the wonderful front desk staff moved us to a tremendous suite that faced the alley and all was right again. Stay here absolutely, but be sure to know where your room faces!
Great lodging in Near North
We recently stayed two nights in Chicago at the Hampton Inn, Downtown. It was a great location - quiet, close-by (one block) self-parking (valet available), great free continental breakfast, very friendly staff, and nice, warm pool, and wonderful hot tub! After all the walking we did, the warm pool and hot tub were great!We stayed for free by using our HHonors points, and we were put on a HHonors only floor. We only saw one other person. The room was very quiet, the elevators fast, and we had a pretty good view from the top floor, the 12th. There is a lot to do within walking distance, and the free trolley runs to Navy Pier. We were on a tight budget, so we walked one block to Subway, but Ruth's Chris's Steak house is attached to the building, and the House of Blues, Harry Carey's, and Rainforest Cafe are just a couple of blocks away. There's also a McDonald's and a grocery store very close. There are many other things, but we didn't have a chance to see/do them as we were only in town for 48 hrs.We had our 5 year-old son with us, and he was treated well by hotel staff. Our request for additional pillows was filled quickly. There are no food vending machines, just a pricey "suite shop" by the front desk, so we paid a premium for three candy bars. The breakfast was extensive with the usual donuts, rolls, bagels, cereal, frozen waffles, etc. But they also had lots of fresh fruit, yogurt, and perfectly cooked hard-boiled eggs. The dining room is large and has a great view of Illinois and Dearborn streets, as it's on the second floor. We were very happy with our choice.
Hampton Downtown Chicago was Superb
Great hotel (inn and suites). Staff was friendly and helpful. Clean hotel. Great location, just blocks from the Magnificent Mile and lots of other good places, too. Highly recommended!
Worst Hotel Ever
My family and I thought we were going to a nice hotel, little did we dream that this hotel was a living nightmare. First of all the hotel parking is one street over and, it charges $13.00 a day. When we go up to our hotel the telephone is spread all over sofa. When we called to complain about it they said they'd be right up. It took three hours before they did get it fixed. The room didn't even have a telephone book. The hotel does have a heated indoor pool that is kept cold all the time. The front desk lied to us when they said the parking was $13.00 . But it turned out to be $13.00 a day. We had the suite and the plates that you got to eat off with were dirty.The location is right and the continental breakfat was good. That is about it. The beds were as hard as a rock. So enough was enough so we checked out a day early. We went to stay at the Lenox Suites which I highly recommend.
Hampton Inn is "Sweet"
My husband and I found our 6-night stay at the Hampton Inn and Suites to be much more "sweet" than "sour." Sweet: friendly, helpful staff, robust continental breakfast every day, great location, handy access to taxis, etc, good value for the money, and nice (smallish) pool/whirlpool. Sour: across the street from the Chicago Fire Department (no problem for us, but not good for a light sleeper) and a "fitted" sheet that is slightly too small for the mattress, causing the corners to ride up during the night. However, we would definitely stay there again.
TripAdvisor Reviews Hampton Inn & Suites Chicago - Downtown
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