Hampton Inn & Suites Williamsburg Historic District
How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Free High-Speed Internet
- Wheelchair accessibility
- Fitness/Health center
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Historical Traveler Reviews Hampton Inn & Suites Williamsburg Historic District
This is an impressive value. The beds were among the most comfortable we've had in any hotel in years, with top-rate comforters and mattresses. There was also some good thought put into the design of the bathroom, with stylish touches. Book a suite; you get a lot: two queen beds, a kitchenette area with fridge, microwave and sink, plus a sofa, chair with ottoman and big-screen (though not flat screen) TV. There is a terrific buffet breakfast, definitely a cut above what you would expect from a free breakfast setup. And coffee, tea and hot chocolate are available around the clock. The pool area looked inviting, though we didn't have time to use it. As if all this weren't enough, you are mere minutes from Colonial Williamsburg on little-trafficked roads, and just a short drive from Interstate 64. The quality of the front-desk staff is spotty but not a hindrance to your stay. Your contact with them, quite frankly, is going to be so limited that it doesn't matter. Focus instead on the comfy, spacious room, ample breakfast and superb location and you'll be glad you chose this place.
Almost Perfect Experience
We spent 4 nights in October at the new Hampton Inn - Historic District. Overall, the experience was great. The hotel is new, clean, has a nice lobby with 24-hour coffee, tea, hot chocolate. The complimentary continental-plus breakfast was very good, a different hot dish every morning such as eggs or pancakes and sausage along with muffins, bagels, fresh fruit, yogurt, cereal and milk, juice, coffee, etc. It was very convenient and saved a lot of money.
There is a well-equipped gym, a nice indoor pool and large hot tub. We did not use the gym, but did go in the pool and hot tub. There are fresh towels in both areas and you are free to take as many as you need. These areas were never crowded, in fact, most of the time there was hardly anyone using these facilities, probably because it was a lovely long weekend and people were outside sightseeing.
The room we had was very nice, clean, comfortable king bed with soft duvet cover, which is freshly laundered. Large LCD television, which can be turned to face sitting area or bed. There is a sort of wet bar area with refrigerator, microwave, coffee maker and sink. Very convenient and the hotel provided coffee, tea and popcorn for the microwave. There is also complimentary internet hookup available in the room for your laptop. We were very happy with size and cleanliness of the room. The only problem I had was the way the sink area was designed. The counter curves out toward you right where you stand in front of the sink to wash. That combined with a high counter height made it very difficult to comfortably lean over to wash my face. I am 5'5", but I had to stand on my tip-toes to be able to wash my face!
The only real complaint I have about the entire experience unfortunately happened upon check-in. I had a confirmed reservation for over a month for a non-smoking, king suite. I even called the day before just to make sure there were no problems with the reservation. However, when we arrived at 5:00pm, we were told by the man at the desk that there were no kings available. He stated there were only double queens available. I showed him my reservation confirmation clearly showing a guaranteed non-smoking king suite, but he said there was nothing he could do. Just when I was thinking of walking out because of frustration and being tired after a 6-hour drive, a manager came over and assisted us. She looked in the computer and said yes, we definitely have a non-smoking, king suite confirmed for you in the computer. She then told the guy at the desk that they had to stop "blocking" rooms and telling people they weren't available. I'm not sure what that was all about, but she was able to override whatever block was put upon the room. We had no other problems with the staff, in fact they all seemed to be hard working and polite. But, if that manager had not come out at that moment and heard what was going on, we would not have gotten what we reserved over a month in advance.
Other than a little aggravation for the first 15 minutes we were there, I would give this hotel very high marks and would definitely recommend it. Just make sure if you are having a problem to ask for a manager!
Nice Hotel, Awful Staff
We stayed at this brand new hotel at the end of August. When we checked in around 4 everything was great, staff was very friendly. Later on in the evening we called down to the desk however, and the gentleman I spoke with was talking so slurred that I had to come downstairs to ask for some extra towels. To my surprise, both men at the desk seemed a bit spacey. The next morning we were witness to one of the managers yelling at a housekeeper in the hall.
The hotel was nice, but I don't think I feel comfortable returning. I was rather embarrassed having to witness the argument with the housekeeper, and I felt entirely reluctant to deal with anyone at the desk after seeing their "spacey" actions. I have stayed in the past at the Hampton Inn and Suites on Richmond Road; there I felt like I was staying in the perfect hotel--staff, hotel, cleanliness were all excellent!
Terrific hotel - highly recommend
The room was large, clean, and comfortable, with excellent beds. It included a refrigerator, microwave (free popcorn), and coffee maker with a selection of supplies. There was a desk, table, and couch, with plenty of open space as well. It was also quiet -- we slept very well.
Breakfast was good, with a selection of both healthy food (fruit, yogurt, whole grain cereal) and "not-healthy" food (muffins and donuts). There was a different hot item every day (various variety of eggs).
The staff was friendly and helpful. Convenient location.
We were there 5 nights and rate this one as excellent.
Very nice hotel!
Stayed here over Columbus Day weekend. We had originally planned on a three night stay, but because of very bad weather we called the hotel and they were nice enough to let us cancel the first day without penalty. Front desk staff was very pleasant and welcoming. The room (two queen beds) was very spacious with a fridge and microwave. Everything was very clean. Breakfast was some type of eggs each morning, breads, cereals, juices and very good glazed donuts. The location was close to Colonial Williamsburg and to Bush Gardens. The computer center allowed everyone to check on their e-mail. Would defintely stay here again.
Absolutely Fantastic Hotel!!
We loved loved loved this hotel!!
After starting our vacation along the coast in Washington D.C. for 3 days, we moved on to Williamsburg for two.
We chose this hotel for it's closeness to Colonial Williamsburg, (walking distance) and it's newness, ( it just opened last month).
The staff is friendly, the service is very good but not too in your face, the pool is large and clean, the whirlpool is large, hot and clean, the breakfast is free and just enough to start your day, the rooms are enormous and clean clean clean!! They are also environmentally friendly and use energy saving lightbulbs. Ours gave it up in the bathroom and the night manager himself was there and fixing it within minutes. The beds were heavenly and the fitness room is loaded with A grade units hardly ever being used.
I would highly recommend this hotel to anyone but especially to families who would like one room but with a lot of space. We even had a sofa bed in our room that never got used and all this for less than $90 a night!
This was the best hotel of the trip and we stayed at 2 5 star hotels. We will be going back to Williamsburg and we will be staying at this hotel again.
Great stay despite Ernesto!
Stayed here for 2 nights over the Labor Day weekend. Hotel is newly opened and spotlessly clean. Staff VERY welcoming and friendly - couldn't do enough for us.
Breakfast was usual Hampton fare and it was hot, well presented and there was lots of it.
2 PCs available in the business centre - free use. Nice Pool and whirlpool plus small but well stocked gym.
Tropical storm Ernesto hit on the Friday and we were trapped in the hotel for almost a day - staff looked after everyone very well.
Would stay again and recommend to others.
Good location for a touring base of this area.
Brand New Hotel
There are 3 Hampton Inns in town, but we booked a 3 night stay here last week. Their rate was considerably lower than the other two and funny enough it was unrated, but I trusted the Hampton Inn name and went with it. We didn't realize that the hotel was brand new and had only been open for a couple of days until we arrived. Everything is new. The staff was extremely nice and accommodating. The beds were very soft and sleep inducing, although I agree with a previous reviewer that they could have blessed us with softer pillows. I wouldn't have minded an exhaust fan in the bathrooom either.
Nice desk/chair, lovely and stylish refrigerator and microwave. One cup coffeemaker, although with the free morning breakfast, which was quite good, we had no need for it. Air conditioning was electronically controlled by a box near the far side bed. Large free parking lot.
They have a 24-hour mini store right next to the front desk and a 24-hour Business Center with 2 computers and fax machine for use by guests and hi-speed wireless internet in the lobby. The pool is an indoor one, right next to the exercise room. Oh, and they show movies at night on a decent sized flat screen mounted on the wall in the front lobby which is furnished with better than average tables and chairs. Where else would I have seen "Charlie and the Chocolate Factory"?
Slight annoyances. We arrived late and were assured that our requested rollaway bed was already in the room, (it wasn't). And while the wireless internet worked fine in the lobby, it did not work in the room as promised. After fussing with it for a while, we had to ask for an ethernet cord at the front desk. We were told the wireless connection was down.
Fairly secluded area if you like to be away from it all, including food. Hotels thar are a short distance away on Richmond Road are a lot closer to everything! Good restaurants are located a short drive away (Captain George's World Famous Seafood Buffet should be on your list) on well-lit Richmond Road, but do know your route back to the hotel when it gets dark. They do not believe in street lights down there.
Too soon to tell
This is a new hotel that we stayed at for only one night. The staff was very pleasant and seemed eager to please. The place was spotless, but it's only been open a week. The beds were very comfortable, except for the pillowcases, which felt like sandpaper after we had spent the day at Water Country USA and got a bit too much sun.
At breakfast, the staff was completely overwhelmed. They ran out of just about everything. We had to wait for coffee, forks and muffins. What we were able to get was very good and fresh. There was no place to sit down to eat.
The place was very quiet, but the view outside of our first-floor room was, as our 7 y/o daughter described it, 'gross'. There were dead shrubs and plants and a bunch of straw. It looked as if someone had made an effort to make it look nice, but then neglected to water it.
There were lots of towels available and they were very nice, as was the entire bathroom. No exhaust fan in the bathroom (a lot of hotels don't have these and I don't understand why). Our bathroom door was completely missing the center hinge.
The TV in the room was a flat screen and there is free wireless as well.
Overall, the say was acceptable. The hotel is conveniently located and the price was good.
Very clean hotel with nice staff
I have stayed Hampton inn on Capitol Landing road three nights. It has Hampton quality. Nice breakfast with fresh fruits, and some hot items such as eggs, sausages. Rooms are well decorated with very comfortable beds. Everything new. Very clean. This hotel was opened a week ago.
We were very satified with our stay. Staff was wonderful. They are respectful and helpful. I t was excellent stay.
TripAdvisor Reviews Hampton Inn & Suites Williamsburg Historic District
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