Pear Tree Inn Union Station
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How has this hotel rated in the past?
- Continental Breakfast
- Swimming pool
- Free High-Speed Internet
- Fitness/Health center
- Wheelchair accessibility
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Historical Traveler Reviews Pear Tree Inn Union Station Saint Louis
I Really Liked This One!
This one is equipped with nearly every convenience one could want in a moderate-price hotel. My room had big thick carpets and a refrigerator. A good sized TV. There is a restaurant on the first floor that delivers to the rooms. A nice sized pool. A FULL (NOT Continental) breakfast. The lobby has a big TV and two computers for guests to access the Internet.
This Hampton Inn is located across a bridge ( a half block walk) from Union Station with its shops and restaurants. Union Station is also a stop for the Metrolink light rail transit system that will take you to most places of interest in St. Louis, except the Budweiser plant. So you can leave your car in the hotel's garage. It's not needed.
I checked out just as the city was under a tornado watch. The desk clerk, who I was always courteous, said I could stay in the lobby as long as I wished, and keep my car in the garage. Which I did until the storm passed. I found the Hampton Inn Union Station to be a VERY nice hotel in a VERY good location.
Hampton Inn Union Station very nice
We stayed at the Hampton Inn Union Station in St. Louis, Missouri for the Arch Madness Missouri Valley Conference Men's Basketball Championship Tournament in March of 2006. The hotel was very nice. The rooms were clean. The bathrooms had plenty of hot water with good water pressure. The breakfast was good. They even opened up an additional meeting room with tables and chairs to accomadate the large breakfast crowd. The staff was friendly. They have a secure parking garage. The hotel was located about 2 blocks from Union Station and about 4 blocks from the Savvis Center. We would definitely stay there again.
Decent location, helpful staff, good overall
Stayed three nights with a group for a business trip. Staff were pleasant and helpful throughout. Clean rooms, everything renovated. Connected restaurant OK but no good veggie choices, cheerful group in for karaoke one night. Computers in lobby with printers helped for online airline checkins and other last minute items, wireless in rooms worked flawlessly. Breakfast pretty good for "deluxe continental".
Felt a Little Dodgy
From the minute I pulled into the parking lot, I knew things weren't quite right. A security guard was pacing near the hotel entrance. It was late at night. I pulled into an outdoor lot parking space and proceeded to the front doors. They were locked (it was a little after 11 PM). I had to be buzzed in. As I entered, the desk clerk yelled out "What's your last name?" I responded and she said, "Fine, come on over and check in."
After handing me my room key, she insisted that I pull my (rental) car into the indoor lot. "I WANT you to park inside", she said.
So I carried my luggage back out, got back into the car, and proceeded to the indoor lot with a special entry code.
I went through the "Fort Knox" like conditions to re-enter the hotel. (As a constant business traveler, I appreciate security, but this place was downright intimidating.) With its close proximity to Union Station (3 blocks away), I assumed the property would be cheery and safe. I was wrong.
Despite attempts to update this property with Hampton's new look, the room was a little shabby. The carpet scary. The mattress (which read "Drury Inn") was sagging and soft. The air conditioner and refrigerator in the room made loud noises all night. The window was caked full of dirt on the outside.
For breakfast, only half of the normal hot entrees were available. The service was not good. In fact, all the employees seemed to be eating more from the buffet than the hotel guests.
I was happy checking out ... not a place I'd recommend or return ... unless they renovate and retrain the staff.
Nice and convenient hotel
My husband and I stayed at the Hampton Inn while I attended a conference at Union Station. The room was adequate but the breakfast was really good and included hot sausage, egg patties also fruit. Great coffee. The pool was nice and the meal we had at their restaurant was very good. It is a sport bar restaurant. It was a long walk to the downtown area but we did walk to the Arch one day. It is about 2 blocks from Union Station where there also are restaurants. We got a rate that averaged just over $100 per night. There are 2 computer in the lobby with printers. The staff were very helpful and friendly. A good place to stay.
Good value, friendly staff
We stayed at the Hampton Inn @ Union Station for 4 nights over Spring Break. They offer hot breakfast and it was delicious each morning. All the staff were friendly & courteous. The life guards at the pool were wonderful about enforcing pool rules. Our only complaint was that one day the housekeeping staff only gave us fresh towels & emptied our garbage, no toilet paper, no vacuuming, etc... The hotel is within easy walking distance to Union Station which has a few shops & a nice food court , along with a Hard Rock Cafe & Hooters. I'd definitely stay here again but don't plan on returning to St. Louis. We found the attractions disappointing & the city dirty.
I spent four days in March at the Hampton Inn. For the price of the rooms, I was very disappointed. The garbage was never emptied, the bathroom wasn't cleaned, we had to go to the desk for clean towels, toilet tissue, etc.
The 100% guest satisfaction that they gaurantee resulted in one night taken off my bill. I certainly would never stay there again, and am not even sure whether I will ever stay at another Hampton Inn.
One of better options in area, especially for the price
Generally liked the hotel. Renovated. Wireless I-net. Good breakfast. Decent fitness room. Rooms were average size, but had full wall of windows facing outside. HVAC units in the room were a bit older & noisier though. Free use of secure parking deck out back.
Biggest complaints: old elevators (probably +30 years old). Busload of kids that arrived just before I did. Area of hotel is not exactly scenic (c'est la vie for St. Louis).
Stayed prior to this in the Drury Inn across the road (which was low quality, noisy, older and poorly run).
Rooms are not cleaned on a regular basis
Money back gaurantee is worthless
Staff for the most part are rude
complaining to desk is a waste of breath
Might want to bring your own towels, mine we never changed usless I requested it at the desk
After complaining to hampton Inns I was told someone would phone me. Didn't happen. Now 4 months later they have generously agreed to pay me back for one night.
Hampton Inn Union Station is a Good Value Choice
The Hampton Inn St. Louis-Downtown Union Station is a high rise hotel that represents a very decent value choice from which to base activities at Union Station and downtown St. Louis. It's about a 2-1/2 block walk to Union Station and although it's a wide street, it's not difficult to cross because it didn't seem to be very busy most of the time. (Union Station is the home of the Hyatt Regency hotel and convention center. A large shopping area shares the facility with the hotel, as well as a Metrolink station. It would be a bit of a hike to the Hampton with much luggage, but a rolling carry-on wasn't a problem.)
We found our room to be a standard offering in every respect. While the views from most rooms are unimpressive, there is a great view down Market Street and to the Arch that is available from the hallway on the higher floors. A hot breakfast is included in a breakfast room off the lobby and it is a nice plus. The pool has strange hours; not opening until Noon on weekdays -- and we found the door still locked as late as 5 p.m. during our visit. There is an outdoor patio area off the pool. We liked the restaurant & bar, which has a decent menu and very friendly service staff. Housekeeping was average.
Probably because of its competitive rates, we noted the Hampton hosted several bus tours during our stay. Overall, we give the Hampton a rating of "average", but we would highly recommend it for families or individuals visiting St. Louis who are looking for good rates since we do not believe the sacrifices to achieve it are too great to achieve that.
TripAdvisor Reviews Pear Tree Inn Union Station Saint Louis
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