Hampton Inn Philadelphia Convention Center
Travel Blogs from Philadelphia
So far the first day has proven to be a bit more hectic than I thought. A whole lot of last min stuff, a tornado in Brooklyn, and a lot of rain on the way. Meeting everyone at 7:00 to load up the van and hit the road by 8. Our first stop is the Ronald McDonald house in Pittsburgh. We gonna get the kids to shake it on down.
Not a day I envisaged. We started by taking the subway out to Veterans Stadium -- the home of the Phillies. They are tearing it down, and are about to implode it, so we couldn't get in. However we saw it and the new Citizens Bank Stadium, as well as the Rocky statue. Then went on a train and bus to spend the day on our promised shopping spree at …
After a huge continental breakfast, we went down town and did a self guided walking tour of Philadelphia's historic mile including the Independence visitors centre, the Liberty Bell, Independence Hall where the Declaration of Independence and the Constitution were both signed, Congress Hall, Independence Square, the first and second banks of …
Took the subway down to Pen station, and bade farewell to New York. Took Amtrak to Philadelphia and the subway one station to the city centre before a short walk to our newish motel, which was quite a contrast to the last few days. Went to the market for lunch -- very like the Queen Victoria market, and made our own salads. Took a long walk around …
What a nice, friendly and cool (also cold) city. Especially the city hall is beautiful. I will definitively come back if I am at the east coast. The hotel, well, when I was there, they were demolishing a building right opposite my room, so already noise at 8am, but the rooms were great. Don't miss Penn's landing. You have a nice view and during winter also an ice skating arena.
How has this hotel rated in the past?
- Free High-Speed Internet
- Swimming pool
- Wheelchair accessibility
- Fitness/Health center
- Business Services
Historical Traveler Reviews Hampton Inn Philadelphia Convention Center
We stayed at this hotel two nights in the fall of 2003. When we opened the door to our non-smoking room, the room reeked of smoke. We used the bathroom and immediately called the front desk to request another room. We were told no rooms were available.
We stayed here back in the summer of 02. It was a brand new hotel, but looks can be deceiving. The room, lobby, exterior, and decor was excellent.Breakfast attendant and check-in staff was rude, abrupt, interrupted me, and just impolite.The location immediately around the hotel is rundown and looks unsafe, except for the convention ctr small police station diagonally across the street. There is also a naughty video store a block over, to give you an idea of the area. Subway is about a block behind, near a junkyard car mechanic.Someone else here stated that, a employee stole their credit card number. Well something ike that happen to me too!!! I found charges made to the Philly Traffic Court. Beware! Though the looks are excellent, and it isn't too far from conv.ctr., marriott, and reading term. market.
This place had terrible service, which is hard to believe in the service industry. A complaint was ignored for more than 5 hours, and when the complaint was made, the front desk help was defensive. When returning late at night and seeing the problem hadn't been resolved, the front desk offered to change our room. After 25 minutes of waiting up to hear what the change would be, I called back. Defensive again, she sent a woman up with the new key. The woman knocked, I answered, and she said, "Here's your key." No offer to help, no apology. There's nothing pleasant about having to pack up and move at 1 am when you're ready to go to sleep. I tried to complain to a manager, but there never seems to be a manager there, or so I'm told. Numerous messages have yet to be returned. Mind you, they offer a 100% satisfaction guarantee or your money back. Baloney.
I arrived at the hotel prior to check-in time and the staff was very courteous about holding my bags. I returned very fatigued from an early morning flight and exploring the city, although my room was not ready becuase it was still prior to check-in they upgraded me to a suite so I could go ahead and go to my room at no extra charge. The night prior to checking out the hotel staff asked what time I would be leaving and they had a cab waiting for me that morning. I had a very enjoyable experience and did appreciate the helpful staff.
I was an unhappy guest at the Philadelphia/Convention Center Hampton Inn property. My wife and I chose this property based on a recommendation from Expedia. The rate was very very attractive...but the stay was unpleasant. Specifically1.Registration staff was not friendly; they were almost abrupt. Errors in check-in caused an inconvenience later in our stay. a.We understand that they were working on Thanksgiving day, but we would have preferred a bit more warmth b.The clerk who checked us in put in the wrong checkout date and as a result, we were locked out of our room on the last day of our stay. This came an a most inopportune time 2.We found several inoperable amenities and some of these amenities were part of the reason we chose your property. Specifically: a.The coffee maker s carafe was broken. The front desk was kind enough to provide a replacement but not until someone with a key to a storage closet arrived an hour after we needed the coffee maker b.One of the treads on the stair-stepper machine in the fitness center was coming loose. This presented a dangerous situation: Before I stopped using the machine, I found myself nearly turning an ankle on it c.There was no water in the water cooler in the fitness center. No cups either d.The ice machine on our floor (we were in room 402) was inoperative as was the machine on floor 5. I had to try 3 machines before I found a working ice machine 3.The housekeeping was inadequate. Specifically: a.The room was poorly cleaned after our first night trash from the coffee service were neglected b.The bed was made but the linens were not changed c.The housekeeper neglected to replace the shower drain after cleaning the tub d.Coffee supplies were not replenished. I don t understand why the housekeeper would provide new coffee cups but fail to replenish the coffee supplies nor clean the coffee pot4.Finally, when the trip was over, and I tried to write you a letter of complaint, the person with whom I spoke (Chris Dalrymple, in the Media Relations office) flat refused to give me the name of the president/chief executive of the Hampton Inn group, saying she could only provide me with a Guest Relations staffer. This is nuts: Why should a company be afraid to let customers speak with the Boss.My advice: If cheap is your only consideration...you have it here. If you want to be more comfortable--go elsewhere!Harry Steinman, Boston MA
Having stayed at many Hampton Inns and find great dependability on their good quality, well lighted rooms and great staff, the Philly Convention Center seemed like staying at a super cheap motel.
Try someplace else
If you are looking for inexpensive there are many better places, other than that this hotel has little too offer.
Nice hotel 'However'
overall, a nice hotel near the convention center and the farmers market. Independence Hall and the Liberty Bell are within walking distance. The hotel is only a few yrs old. Rooms are clean/spacious and the hotel provides an ample continental breakfast.However, beware paying for your room with a credit card. I believe one of the hotel employees stole my number and made some fraudulant charges.
A GREAT stay at the Hampton Inn!
My co-workers and I stayed here for three nights during a very cold snap in January, and we were extremely pleased with our quiet, warm and cozy CLEAN rooms; the 24-hour complimentary coffee, tea and cocoa bar in the lobby; a generous, nicely-presented free continental breakfast; the friendly and helpful staff; and the hotel's convenient location near the convention center, Chinatown and the Reading Terminal Market. We would absolutley recommend it to business AND pleasure travelers as a great place to stay!
Hampton Inn Convention Center was a great hotel stay! It was a brand new hotel w/exceptionally clean rooms. Staff was friendly and accomodating. I would definitely recommend this to all my friends and family!