Hampton Inn & Suites Boston Crosstown Center

811 Massachusetts Avenue, Boston, Massachusetts, 02118, United States | 2 star hotel
Prices starting from $203.00

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This 2 star hotel, located in the South End area of Boston, is near South End, Shirley-Eustis House, Harriet Tubman House, and Ars Libri.
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    Historical Traveler Reviews Hampton Inn & Suites Boston Crosstown Center

    Nice Hotel and Staff, shady part of town


    We stayed here for graduation. We flew 7 of us out and stayed here. Very new and nice hotel. Staff here was VERY helpful and their shuttle service, though packed at times, was very handy. They need to add more vans to keep up with demand. The neighborhood is a little on the scary side though. We went out for a walk the first night to find a place to eat, thought we were going to get mugged before fed. The "T" bus line stops

    Challenging the Norm


    I chose this hotel because it was offering a much better deal than the ones downtown, even though my temporary work site was neighboring the downtown Quincy Market location. I was aware that the motel recently opened, and that I might experience some problems due to facilities not being ready and the staff not being thoroughly experienced. I'm now pleased to say that my biggest problem was walking the three blocks to the Silver Line each morning and crossing the road to walk to the nearest convenience store for my nightly devil dogs and soda. The motel is a standard Hampton. I had a room without a mini-fridge; but those are available, too. The morning breakfast has some warm items and also has available packets of hot chocolate (which I like). If you arrive at the airport, call the hotel when you get to the baggage claim and you'll be picked up by their shuttle in short time. True, the hotel is next to a medical center and, otherwise, the surroundings are sparse. But as I took the Silver Line into town in the morning, I noticed several quaint eateries on the way. And Bus #1 runs from a stop just a block from the hotel through the convention area all the way to Cambridge at Harvard Square!

    Nice Hotel, Not So Nice Location


    I just got back from staying at this hotel for 7 days / 6 nights. The hotels shuttle came and picked us up from the airport. When we arrived at the hotel, the staff quickly and efficently checked us in and we were off to our rooms. The rooms, although not anything spectacular, were comfortable and clean. There is free breakfast in the morning, a nice pool on the top floor, and a free shuttle that runs on a schedule, making stops around town.

    Stay The Hell Away


    This is the most unapologetically ghetto, poor service, unorganized hotel that I have ever stayed at in my whole entire life. I kept having to change my door key, because the ones that they were giving me weren't working. The staff was absolutely horrible. My girlfriend tried to call me, and when the phone was finally answered after it rang 20 times, the guy picked up the phone and said, "hello", not mentioning the hotel name or anything. Left my glasses behind, called back to get them and they said they had them. Called back again, they said they didn't have them. Toilet got stopped up on my first night there. I should have known from then on that I was staying in a hell hole. Staying in this hotel cost me hundreds of dollars more than if I would have stayed somewhere else more expensive. STAY THE HELL AWAY. DO NOT GO!!! SPEND THE EXTRA 40 OR 50 DOLLARS AND STAY SOMEWHERE ELSE. TRYING TO SAVE MONEY BY STAYING AT THIS PLACE IS NOT WORTH IT!!! IT WILL ONLY COST YOU MORE!

    Great Room, Dingy Area!


    Okay, this is a brand new hotel, as several other visitors have pointed out. This means your room is brand new and clean and not shabby. You've also got a basic complimentary/Continental breakfast that saves you a coupla dollars. That's the good part. The second part isn't too good--at least for someone like myself who didn't have a car. You're nowhere near downtown. You've got to pay mucho dinero for a taxi or try and figure out the public transportation system which I have no patience for since I live in NYC and that's one of the reasons I wanted to leave NYC for a long weekend was to avoid the public transportation system. Since I came in and departed on Amtrak, I asked the desk clerk if the shuttle went to the train station. Without looking up, the woman receptionist said no. When the cab driver drove me to the hotel, I couldn't believe he drove through a construction area then up to the entrance of the hotel. I said: "This is the Hampton Inn?" He nodded his head. You're right next door to an enormous hospital so if you got into a fight with the hotel staff, you have an emergency entrance right there. If you want a bite to eat, you're out of luck. Yes, you can walk and walk to a McDonald's I saw from my 3rd floor window but since it was l2 degrees and at night, I had no desire to go forth to seek and find. Luckily, I had booked a room for only one night so I wasn't stuck there. And by the way--either the walls are as thin as paper or they have a weird type of soundproofing because across the hall was a large family with loud, yelling kids. At times, it was like they were right in the room with me, a not pleasant thought. The pleasant cabbie who drove me back to the train station said that next time, I should make sure my hotel/motel is 'Downtown.' That way, you can around and actually see some of Boston. But if you want a brand new hotel, with big rooms, lots of towels--and you've got either a car or you don't mind busing or subwaying around the city, this could be a good bet.

    Worst Hotel in Boston


    This has got to be the worst hotel in Boston. Pre-booked rooms were cancelled, one of us ended up sleeping on a camp bed in a shared room. Reception a shambles, no duty managers available anytime to talk to. No hot breakfast was available with half hour to go before service was finished, we were told we were too late. Walls so think you could hear exactly and I mean exactly what was going on in the room next door! Awoke at 7am the next morning to ask if we were checking out - this was their policy! Hotel is no were near the centre of Boston, or indeed anything at all, cab fare to the centre is $30 each way. Very rough neighbhood. Plus don't rely on hotel courtesy bus, was not available to collect us from the airport and was 45 mins late to take us to the airport when leaving!

    The new Hampton Inn.


    The new Hampton Inn, on Massachusetts, was great! Everyone and everything was very nice. My daughter thought they should have more variety in their breakfast menu from day to day, but I felt, considering there is no restaurant, that it was satisfactory. And it's available every day, which makes it nice so you don't have to worry about rushing around to get somewhere to eat. All in all I was very pleased. C.J.

    Great value, good proximity to town, rough neighborhood


    Let me begin by saying that I'd actually give this hotel an overall rating of 3-and-a-half stars if this website allowed it!

    Great Stay ~ though a little remotely away.


    When making our advance booking, we discovered that this hotel was brand new and had its Grand Opening on July 1,2004. Our stay at the Hampton Inn was for four (4) nights during the week just before the Democratic National Convention (July 20-23,2004).

    Nice hotel in a not so nice neighborhood


    Our family of five recently stayed at this new hotel. It was one of the few Boston area hotels that was willing to accomodate us with a rollaway bed in a room with two queen beds - and all for a very reasonable room rate. Being a new hotel, the room and hotel in general were very clean. A few minor glitches (like obtaining a password for internet service) were handled rather efficiently. The shuttle service, while free, is rather disappointing; there is one shuttle and one driver. We generally used it to leave the hotel and took cabs to return. The fare to many tourist locations was usually ten dollars or less. Downsides: the hotel is directly across the street from an emergency room and we heard ambulances all night. It is also very close to major highways and there is a lot of traffic on surrounding streets. The free breakfast is fair at best, but useful given the lack of restaurants in the immediate area. Parking was in a nearby garage and very inexpensive for Boston. If you just need a place to sleep and plan on taking taxis everywhere, this hotel is a good deal. If you want to walk out of your hotel and find quaint shops and restaurants, this is not the place for you! The surrounding area was shabby.

    TripAdvisor Reviews Hampton Inn & Suites Boston Crosstown Center

    4.00 of 5 stars Excellent

    Traveler Photos Hampton Inn & Suites Boston Crosstown Center

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