Hampton Inn Jacksonville Beach/Oceanfront
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TravelPod Member ReviewsHampton Inn Jacksonville Beach/Oceanfront
Very comfortable, though the renovations are a bit of a pain.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Hampton Inn Jacksonville Beach/Oceanfront
My sons and I came this past weekend and absolutley loved it. The price, location and atmosphere was great. They loved the pool and the beach was right there as well. I can not say enough about the hotel as well as the friendly staff.
I highly recommend this hotel to everyone.
Loved the pool
Great location, right on the beach. We stayed there the Memorial Day weekend, 2004. This was one of the lesser expensive places we checked on the beach too. Our room was Oceanfront. Initially, they had us on a lower floor (2nd) and the view was obscured by palm trees. They really need to move them. We were then moved to the fifth floor and the view was great.
The room could use some maintenance. The carpet was dingy, and the ceiling on our floor both in the corridors and our bathroom was a cheap drop down ceiling that really craps the look up. Toilet didn't flush well, and the room door required more effort than should have been necessary to close. Oddly, the door going out onto the balcony was a single, spring-loaded, hinged door like you would see going into a restaurant. There is a very limited workout room that seemed about 100 degrees when I walked in. Must be a combination gym/sauna. ;-) The elevators were slow.
That's the bad stuff. Here's the good stuff. Breakfast was included and was ample though not luxurious. It varied slightly from day to day, but generally included scrambled eggs, waffles, sausage, biscuits, English muffins, banana and gingerbread mini-muffins, mini-bagels, several varieties of cereal, juices, and milk (whole and 2%). The pool was great. The giant rock waterfall creates about 5-6 waterfalls that you can stand under, though the water pressure is fairly powerful and can become painful. There is a hot tub. There was a tiki-bar that I didn't get a chance to check out. There is a rental place right next door that I believe rented kayaks, and I am not sure what else.
There may seem to be more negative about my review than positive, but I am ranking it fairly highly. The pool and waterfall add a luxury that without them, would garner this hotel a much lower score. If you will not be using the pool, then you may want to stay elsewhere.
My single biggest gripe was the lack of enforcement of some of the rules. I got back to the room late one night after the pool closed. I asked the front desk if I was quiet, and used the pool, would that be a big deal? He told me that if someone is caught in the pool after hours, they are supposed to have something happen to them. I took this to mean eviction. So, I didn't bother trying to sneak in the pool. However, the next night, not only did I see people in the pool after hours in the presence of hotel employees, they were under age children without adult supervision, so they were breaking 2 rules. I saw nothing adverse happen to them.
My wife and I stayed for one night on May the 30th. The hotel was clean and the rooms where a nice size. We had an ocean front second floor room with a large balcony. This is one of the larger party spots
for the weekend on Jax Beach, the adjacent bar was really happening on Sunday, if you like that sort of thing. One thing, beware of Brenda at the front desk, she checked us in on Sunday and was perhaps the rudest front desk person I've ever come in contact with. We arrived rather early on Sunday, around 11:30 a.m. and I asked that they do what they could to get the room ready as soon as possible. I checked back with the front desk periodically and all Brenda could tell me was she was'nt in house keeping. The bottom line is don't expect to check in before 4:00 p.m. The only good thing was, she apparently was'nt singling us out, because everyone was getting the same treatment. Here's a tip Brenda, get a job that does'nt require customer interaction, you'd be doing us all a favor. Anyway, the pool was really nice, probably worth staying there.
Stayed at this hotel after a weekend in Orlando. Must say I was very disappointed. While the location was great (right on the beach), I found it to be very worn. (carpet in rooms was dirty and needed to be replaced, windows were extremely dirty). When we got into our room, my son wanted to take a shower and when I reached to get him a towel, there were none.
The in room movie service was slow to respond (almost 5 minutes) and the breakfast did not include any type of bread except english muffins.
After staying at the Mariott Residence Inn this was a big letdown.
Great - except for...
There is so much good to say about this hotel. On the beach, I love the people they are the greatest, and the sense of extended family I get every time is such a nice feeling. Housekeeping and maintenance, the un-song heroes of the industry, are super; the sales office have been tremendous; the morning breakfast has been brilliantly orchestrated and of course the Oasis, Kokomo?s and the Tiki bar are the excellent. I do not come here for the beach, but more for the people and friendly atmosphere.I am a big fan a paradigms and wish not to see anything change. The following statement is not a call for someone?s job, just a call of frustration. The one and only thing that holds this back from a five-circle rating - at least on this trip - is an isolated incident. The cause for this treatment might rise from exhaustion or a slip of the tongue. I realize that keeping a company face on, 100 percent of the time is difficult. When a customer states there is a problem with the noise leaking into one?s room from Karaoke it might be indicative of some action. It might be time for the individual providing this service to lower the level; if this is not possible; it might behoove the hotel to have a set audio level, and if the person cannot abide, it is then time to find another. When a bothersome observation is declared, I do not think an acting general manager to respond to the customer with, ?You chose that room.? This was quite a shock, since the acting GM has, in the past, been accommodating. An action like this, informs the customer that there is absolutely no recourse, and was personally offensive. If local tenet dictates that grievances are remedied in this manner, maybe a more direct method of contacting corporate offices might be best served by both management and customers. As I have said before, I have never been treated poorly, and will return. I do not want the place to lose its family atmosphere, and understand people do get tired.As I have said, this is a onetime incident. I am sure this will not happen again. I am only placing this here, because I feel there is no where else to go and I would really hate to see such wonderful chemistry come to an end. Keep up the good work?thanks to all?and always look forward to returning.Doug
Great place, reasonable rates, A++
The Comfort totally fits its' name. We had an oceanfront room with a beautiful view at a great rate, roomy and clean. When not at the beach, we were relaxing by the nice waterfall pool. The staff was friendly and Beverly was very helpful with directing us to great restaurants. We look forward to returning.
Love this Place
We stayed here for over a month while visiting Jacksonville on business during Oct/Nov 2003 and loved every minute. The hotel staff was very friendly and accomdated our every request including some check-in / check-out date and time changes as we came and went.
We had an oceanfront room and the view was great. The annual Jacksonville air show took place while we were visiting and the room provided a perfect place to enjoy the show.
The hotel's provided breakfast was very good with a varied selection of items (mostly on the pastry side but grits, oatmeal, and waffles were available).
The beach is nice and quiet in Oct/Nov and the weather was still nice enough to enjoy it and the pool (described by the other reviewers). I would highly recommend this hotel to visitors to the area.
Here's what you need to know...
I picked this hotel over the internet and chose a "pool view" room because from the pictures, it looked like I would be able to see the pool *and* the beach - and I was right. Two great views. But you'll need to choose the "ocean view" if you want to be able to actually see the sunrise from your balcony - the way the building is situated you can't see it from the "pool view" rooms. The "city view" rooms = parking lot view. All rooms appeared to have balconies (porches on 1st floor). The hotel has a fantastic pool with large rock waterfalls, a hot tub, a snack bar, a regular bar in a separate building (which appeared to be a locals hangout), and a gift shop. There was also Nintendo in the rooms, we bought an hour's worth - I think it was about $8. With the great pool, clean rooms, and being right on the beach, everyone there looked very happy with it. Highly recommended. Do ask them to remove the automatic $1 per night safe charge if you didn't use it.
This was a wonderful hotel!
All I want to say is that this was a great hiotel. The food was decent, the pool was great and the rooms were very large and spacious. Anyone who is looking to tay in a great hotle for not too much money should look to stya here. My entire family enjoyed this hotel. Even the peple who usuallly dont like vacation enjoyed this place.
Beware Hidden Charges
Be careful upon check-out! Hotel adds a $1 per day charge for using the room safe without even asking if you used it. They will deduct it if you complain but this petty exploitation is reason NOT to stay at this hotel. If they are that financially troubled, they could just increase the room rates by a dollar instead of adding this sneaky safe charge.
TripAdvisor Reviews Hampton Inn Jacksonville Beach/Oceanfront
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