Reef View Hotel

Address: 12 Resort Drive, Hamilton Island, Whitsunday Islands, Great Barrier Reef, Queensland, 4803, Australia | 3 star hotel
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This 3 star hotel is located on 12 Resort Drive, Hamilton Island.
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          TravelPod Member ReviewsReef View Hotel Hamilton Island

          Reviewed by farquhar

          Not what we expected

          Reviewed Jul 24, 2014
          by (34 reviews) , Australia Flag of Australia

          I think we got off on the wrong foot here when they checked us into a room with just one king size bed and nowhere for the kids to sleep!
          Then when we went to tell them they only had no family rooms left only shared rooms which wasn't what we booked.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by biancacox


          Reviewed May 30, 2014
          by (2 reviews) , Australia Flag of Australia


          Reef View Hotel
          Hamilton Island, Australia
          Hamilton Island, Australia
          Reef View Hotel
          Hamilton Island, Australia

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by tzelui

          Too busy

          Reviewed Dec 25, 2013
          by (1 review) , Australia Flag of Australia

          Too busy, wouldn't book during peak season ever again

          Grumbly honey reading book
          Hamilton Island, Australia
          Under the tree
          Hamilton Island, Australia

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by cheshers

          Better than Amazing

          Reviewed Sep 9, 2013
          by (12 reviews) Kilmore , Australia Flag of Australia

          The hotel may be over 23 years old but it is still remarkable. And the views..... Words cannot describe them.


          Our view
          Hamilton Island, Australia

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by floz

          The dream comes true

          Reviewed Apr 20, 2012
          by (4 reviews) Milan , Italy Flag of Italy

          Queensland Paradise at only one hour and a half from Brisbane!

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by travel.bug.

          Excellent Views & Service

          Reviewed Sep 16, 2009
          by (20 reviews)

          The ocean views were incredible. We have photos with turquise blue waters and clear skies and ones of sunrise with black silhouetted hills shadowed by a golden sun.
          The staff were very friendly and gave us recommendations for meals, tours and activities.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by travel.bug279

          Tropical Paradise

          Reviewed Sep 16, 2009
          by (5 reviews) Sydney , Australia Flag of Australia

          The rooms were large & spacious & all staff were very friendly. With the most beautiful sunrise from the balcony.
          Just beware of the cockatoos as they can fly through the open balcony doors & trash your room. This didn't happen to us but I heard some horror stories.

          This review is the subjective opinion of a TravelPod member and not of

          Reviewed by kelbellu

          Amazing Views!

          Reviewed Sep 1, 2005
          by (11 reviews) Perth , Australia Flag of Australia

          Definatly recommend the upgrade to the Coral View Rooms! Just imagine sitting on your balcony with a glass of chapagne overlooking the beautiful ocean!
          Rooms are huge and the staff friendly!
          Comp use of snorkling equiptment, kayaks huge bonus!

          This review is the subjective opinion of a TravelPod member and not of

          Historical Traveler Reviews Reef View Hotel Hamilton Island

          Not a luxury hotel


          We recently spent 5 nights at the Reef View to thaw out on our way back from New Zealand. We wanted luxury and relaxation and only got the latter. Hamilton Island is a resort island and is beautiful but expensive. We had a deluxe coral view room at the hotel and the view was spectacular. However, the hotel itself is very dated and needs to be refurbished as it looks shabby in parts. The rooms and bathrooms are very large and comfortable but more of a 3* than 4*, the rooms were meant to be serviced daily but this was questionable. We had breakfast at the hotel and it was a very unpleasant experience, basically a free for all and every time you moved from your table it was cleared regardless of whether you had finished eating. Staff were also not that friendly or helpful. The hotel also attracts families, a fact we were not aware of, dont stay here if you prefer a child free hotel..!! The island is small enough for you to walk around and does offer a reasonable selction of restaurants and activities. Having stayed previously in Port Douglas we would prefer to return there than Hamilton Island in the future.

          Stay Away from Hamilton Island Generally & Reef View Hotel Specifically


          Poor overall quality. Definitely not a great Honeymoon spot. As we're quickly realizing, Hamilton Island has become infamous for 5-star prices and 2-star value (read other TripAdvisor reviews, for example).

          For $530/night at the Reef View Hotel, our honeymoon endured abysmal service for the full 4 nights we were there. Service and quality were the pervasive issues - from hotel to restaurants to retail stores to rentals and beyond - generally high prices and poor quality.

          Our view: Hamilton leverages island logistics well beyond reason. Service were mainly young kids with little training and regard for guest accomodation. Not surprising, their managers were unpolished as well, often young college kids as well.

          Several issues from the first day we arrived:

          - small, uncomfortable beds

          - unclean room (mildew and other odors upon arrival)

          - unreliable room charge (Hamilton currency for goods/services on island)

          - unreliable or low-quality activities (don't recommend Fantasea or Hamilton Island Aviation)

          - low-value, high-price restuarants ($50 main course, poor wine lists and a la carte fees for bread - $10 - don't recommend Outrigger)

          Seemed Hamilton associates and management are trained to solve problems by first blaming the guest, then attempting to upsell. Very similar to 3rd-world countries, expect when you're on Hamilton, if you encounter a problem, staff will attempt to get an extra $100-200 from you to solve it.

          Would recommend boutique spots in Cairns (Palm Cove, Pt. Douglas) well over Hamilton for honeymooners, couples and anyone with expectations to match spending.

          We enjoyed the Reef View Hotel!


          We just returned from Australia, and spent three nights at the Reef View Hotel. After reading the two previous reviews, I can offer a different experience. This was a tropical paradise! However, since I had some unpleasant experiences on this trip at other popular hotels, I recognize that you can have both experiences at the same hotel. We stayed in a Coral View room at the Reef View, and it was very nice. We also found the staff to be helpful and courteous. With regard to restaurants, we had good experiences at the restaurants: a very nice barramundi dinner at the Mariner Restaurant; another nice dinner at Romano's restaurant; and excellent pizza at the Manta Ray cafe. Each of these restaurants is located dockside, across the island from the hotel. But they were easy to reach by the regularly-scheduled bus. They are also just a fifteen minute walk, easy during the day but unnecessary with the buses in the evening. My only cautions concern the tours: trips to the Great Barrier Reef frequently encounter choppy water, so watch out if you tend to get seasick! And you are advised to wear wetsuits provided by the tour operators to prevent Irukandji Jellyfish stings if you intend to swim at Whitehaven Beach. Based on information we read before the trip, I didn't expect jellyfish at Whitehaven.

          Psychedelic Mess!!


          We stayed in this hotel Feb 2005, after being supposedly 'upgraded' from the Palm Terrace Bungalows. The hotel was awful, not through its lack of cleanliness or facilities, but through its faded grandeur, if indeed it was ever grand. The hotel itself looks awful, it was designed without any thought for the surrounding environment and the decor has not been updated since its inception, which must have been around the 60s or 70s based on the colour scheme. The whole place is in need of some urgent restoration or a bulldozer!!

          One redeeming feature is that the ocean front rooms have nice views. It may suit families, although it is well overpriced for what you get, if your a couple stay well away!!



          Period of Stay - 3 nights in November 2004

          Rooms are very large - but the use of space is extremely inefficient. The concept of having 2 queensize beds next to each other is questionable. It may have been better to partition or to make a lounge area.

          Room was well maintained, with an effective air conditioner, however the unit required a bit of time to figure out how to operate.

          Good range of coffee, decaf, black tea, green tea and herbal teas available.

          Caution: Tap water tastes like it is straight out of swimming pool (not hotel's fault!).

          Large bathroom, with separate shower and tub

          Tiled floor throughout, slightly dirty on check in.

          Porters deliver bags from airport to your room, but you need to wait about an hour before your bags turn up.....

          Nice view even on 3rd floor.

          Overall, for the amount of money and 4 star rating, it was a bit disappointing from a value for money aspect.



          Fantastic hotel, great views and huge rooms! All you could ask for for a greath time. Lovely staff - we will definitely be back!

          Stayed at the Reef View for 7 nights


          I spent 7 nights at the Reef View Hotel with my boyfriend in September. This was our second trip in as many years and it was a lot more enjoyable (and relaxing) the second time around!

          We stayed in a fourth floor room which is classified as "Garden View" (a cheaper priced room) but still had sensational views of the reef. Last year we paid extra for the "Coral Sea View" and the view was just as lovely - but this time around we didn't have the pricetag. This year we also did not opt for the buffet breakfast, instead visiting the local Marina Deli and bakery for the odd fresh breakfast which was just as good and saved us a fair bit.

          Rooms are absolutely huge - probably more space than you need. Bathrooms area also very spacious, clean and tidy. Love the fact there are two vanitys! The bedding and decor is a bit dated but you don't really come for the room!

          For an intimate, special dinner visit Mariners. The seafood platter is to-die-for and the ambience is lovely. We also loved the pizzas at the Manta Ray Cafe.

          For an experience never to forget go out to Reefworld for the day and try scuba diving - its unreal! You can book this thru the tour desk at any of the hotels.

          Awful Rooms!


          This hotel has the worst rooms I have ever stayed in. They are very old. The wall paper was falling off, the furniture is old and tired, the bathrooms are strange with your closet in the bathroom and suitcase table in the bathroom as well. The rooms are not carpet but tiles, just a really awful room. The only good thing about the room was the beautiful view. I got the room half price off the internet for $225AUS it is normally over $400AUS, it is a very expensive hotel and definately not worth it.

          This hotel does not have it's own pool and the restaurant is only open for breakfast. If you want to swim in pool you have to use the other resorts pools ( which are not heated, very cold even on a hot day ) and you have to eat elsewhere.

          The whole of Hamilton Island is old and needs serious updating. I would not go to Hamilton Island or stay at this hotel again, unless the rooms were up graded. The lobby area is quite pretty but once you see the rooms the pretty feeling is long gone.

          Had a great time...


          We stayed at the Hamilton Island Resort in early January, 2004.

          We stayed at the Reef View Hotel, in a room on one of the upper floors.

          The room was great, the bathroom was huge, and our view from our balcony was beautiful. Birds (cockatoos, I believe) would land on our balcony railing and walk back and forth.

          The hotel had a happy hour w/free appetizers each evening and drink specials. The pool also had a happy hour at their swim up bar, which tended to get quite crowded each day. It was a short walk to the beach area, and you could rent sailboats or jetskis from the activities desk.

          We ate at a couple of different restaurants on the island. We tried the steak house (where you could pick your own cut of steak), which was pretty good, but we really enjoyed the Italian pizza place, which is right on the marina. The restaurants tended to get crowded, so reservervations are highly recommended.

          The island also has a koala sanctuary, which was very cool. For a one time admission fee, you could visit the sanctuary each day of your stay. They had koalas, crocs, and cassowaries, as well as birds. You could even get your picture taken holding a koala, which was awesome.

          There are plenty of water activites which you can book for an additional charge, and some tend to be very expensive. We opted for a seaplane tour to Whitehaven beach. Unfortunately, due to some heavy storms earlier that morning, our seaplane couldn't take us to Whitehaven beach as the conditions were too rough to land. Instead, they took us to a beach on the other side of the island, and made up for the change by flying over the islands in the GBR for an extra 15 minutes, which was very cool. The seaplane dropped us off with a bottle of champagne, some juice, stinger suits, snorkel equipt, and floaties.

          There were only 4 of us on the beach, and you could go out snorkeling, or just lounge in the water or on the beach. We had maybe 45 minutes to an hour on the beach, then the seaplane came back and picked us up and took us back to the resort. Bummer that we didn't get to Whitehaven, but we saw it from the air, and still had a nice time.

          Probably the only negative thing I have to say is that the resort was crowded with a lot of children by the pool area. Understandable, due to the time of year, but if you're not looking for screaming kids in the pool, this isn't the place for you. It was also hard to find chairs by the pool since it was so crowded. We also went to one of the bars that had karoke one night, and couldn't find anyone to sit so we had to stand the entire time we were there.

          I'd definitely recommended Hamilton, and I'd recommend the Reef View Hotel, but don't go over a holiday break - try to find a quieter time.



          Despite its location which is glorious this is a badly run nasty hotel which should never have been built. The rooms are old fashioned and in great need of updating. The facilities are poor and the a/c is not sufficent for the hotel - imagine breaakfast with the staff swating over you......

          TripAdvisor Reviews Reef View Hotel Hamilton Island

          4.00 of 5 stars Excellent

          Travel Blogs from Hamilton Island

          The Journey

          A travel blog entry by hopwood on Sep 24, 2016

          3 photos

          Up early and everyone was very excited. Thomas especially so as he examined his boarding passes carefully and realised we had been upgraded to Business from Brisbane to Hamilton Island. All he could think of was what delights he could consume in the Business Lounge. We had checked in on line, left home early in case of congested school holiday …

          Sailing the Whitsundays

          I'm currently really annoyed because I specifically bought a netbook for traveling so I'd be able to use wi-fi to stay connected with my friends and family while I'm gone, but even though I've paid for wireless internet 3 times since I arrived in Oz, it hasn't once worked for me. In Cairns, I paid for 10 minutes of internet but found it virtuall...

          Airlie Beach, Queensland, Australia shab3780

          Traveler Photos Reef View Hotel Hamilton Island

          View from our Balcony
          Whitsundays, Australia
          Grumbly honey reading book
          Hamilton Island, Australia
          Dad Tried the Water First
          Hamilton Island, Australia
          Reef View Hotel
          Hamilton Island, Australia
          Hamilton Island, Australia
          Ocean view from our room
          Hamilton Island, Australia
          Enjoying the rain
          Hamilton Island, Australia
          Reef View Hotel
          Hamilton Island, Australia
          Hamilton Island, Australia