Hacienda Hotel & Spa
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Travel Blogs from Puerto Vallarta
We've pretty much settled into life here aboard the Sapphire. Deborah is starting to figure out directions here on board boat so getting from point A to point B is slowly becoming second nature. From my perspective I’ve adapted my routine, which includes room service in the morning while we review the daily Princess Patter newsletter for activities. Yesterday I started off with a Photography @ Sea class that focused on Lighting Techniques, so a group of about 20 of ...
The more I travel, the less anticipation I seem to feel leading up to my trips. I mean, I still have that countdown app on my phone, and check in on it from time to time, but I don't spend the weeks and days before my next adventure plotting and planning and stressing and organizing. It's more like, the morning of my flight, I scramble to check all the items off my virtual to do list, and although I seem to always be rushing in the last moments, never ...
... the closest yet. Somehow saying good bye. It is such an honor to watch this great beast as we do our practice. He hangs out throughout the hour.
Breakfast with Kaj and Christina. Christina said they would be pulling long faces at dinner as we won't be there. It has been special meeting them and I know we will meet again. These are relationships I want to ...
... 3 Mexican states (Sinaloa, Nayarit and Jalisco) all the way to Puerto Vallarta… in the middle of a rainstorm of quasi-biblical proportions. The Ark was not ready because this kind of storm only happens in September – but it seems God didn’t get the memo. Or maybe it’s that Climate Change thing, who knows? Anyway, we drive through streets turned rivers. A bus overtakes everyone and it feels like the car is totally ...
Our 6-month tourist visa for Mexico was expiring and we spent half of the day on Tuesday trying to get an extension. We had originally planned on taking off for Hiva Oa in the Marquesas Islands in French Polynesia, but the weather has put the big trip on hold until some things settle out a bit. Therefore, we are patiently waiting for a good weather window to start our journey. Once ...
How has this hotel rated in the past?
- Swimming pool
- Room service
- Wheelchair accessibility
- Business Services
Historical Traveler Reviews Hacienda Hotel & Spa Puerto Vallarta
Don't go here if you want spa services. I was promised a Temezcal, and was never granted one. Other wise, the rooms, service were OK. No beach access, was a 5 minute walk to the public beach. Close to downtown and public transportation.
Maastricht, Netherlands (Europe)
An excellent hotel!
I cannot imagine people writing a negative report about this hotel. The staff was simply great, very attendive and helpfull! The waiters and bartenders were very very friendly, just like all mexicans. It's a very mexican hotel, not like the huge unpersonal 'american' skyscrapers a few blocks down.
We certainly enjoyed our stay there (29 juli-13 august) and if we ever go to Mexico again (we probely will) then we would go there again.
Other Dutch visitors who were there at the same time shared our opinion!
I would like 2 say to the people who gave this hotel a terrible review, please stay at the Ritz hotel next time......if u want 5 star luxury....
Greetings from Maastricht Holland
Home Away From Home
We stayed at the Hacienda for 7 nights in May 2003, and I have never experienced anything like it. By the end of the trip, the whole staff was just like family. The food was excellent along with the selection. The only gripe I had was that the beds were a little hard for my taste, but it wasn't anything that a few pillows couldnt cure. I am already planning my next stay there for Aug. 2003 and I would highly recomend it to anyone.
Not all that great
The hotel's facilities and location are ok but they are really not interested in customers who are not on an "all inclusive" package. My partner and I who stayed here for two weeks had the impression that they were constantly trying to rip us off with unknown extras on the bill, the price of breakfast changing constantly. Our room was very old and smelly. The staff were extremely rude at the reception desk -very unhelpful actually! I would advise people not to go there if they want a relaxing, problem free holiday.
I'm the kind of person who doesn't need much, so I usually like to stay in the more simple kinds of hotels. A hotel where I actually feel like I'm staying in the country I'm visiting and a hotel thats filled with culture. This is that hotel! Very mexican. Quaint and adorable. The rooms where very spacious, and we loved how they were set up. The staff was great! By the end of our trip everyone knew our name. The beach was located across the street at the Krystal Vallarta. It was so beautiful over there!!! They had the most lavish pools which we were allowed to swin in. There were hammocks and restaurants and a nightclub there. The view was simply breathtaking! It was great! We were a little worried about the beach being across the street but it was no problem at all. We loved going over to the Krystal. This is basically a cute, moderate, Mexican hotel. Don't expect the 4 seasons and you'll love it!! I feel we most definitely got our moneys worth and I would definitely stay there again in the future. I've only been home for a week and already I miss Vallarta!
I would like to warn anyone thinking about going to Puerto Vallarta and staying at the Hacienda Hotel and Spa.. BEWARE. First off my husband and I walk into the room to find a pile of poop on the ground. There is a "local dog" and im assuming/hoping thats where it came from. The room had nets around the windows to keep out the excessive amount of bugs. The beach was disgusting and i personally would rather have a dog fart in my face than smell the dirty staff preparing my meals. I could write a novel about the disgust my husband and I experienced, but i will stop here and hope this explains it.
We stayed at this hotel from December 21,2002 until January 4,2003. Had a wonderful time. The staff were very friendly. It was a short walk to shopping,the marina and the beach. Our group was two adult and two teen age children. We had two rooms, both with a double and a single bed. Our rooms had balconies that looked out over the pool. The walls were so thick that you could not hear any noices from the rooms next door. the food was wonderful, we ended up not eating at lunch because we over ate at breakfast. The beach club was just around the corner through the Krystal hotel. The only complaint we had with this hotel was the beach club. There was a bar and beach chairs but no boogie boards or snorckling equipment. I would highly recomend this hotel to any on going to Puerto Vallarta for the first time as it was small enough that it had a mom and pop feel to it. We had a wonderful time.
Stayed at this hotel Dec 28/02-Jan 04/03. Five people, all-inclusive, flight between Calgary and Puerto Vallarta arranged through Air Transat.
Good and Bad.......
Stayed here twice. Rustic. 1st time 1997....wonderfully friendly staff and manager. Room very nice... a little musty. No bugs. Food good. Pool clean. We were allowed to use the next-door Krystal Hotel's beach, also.
2nd time.... 1999... staff not as friendly... different manager. Restaurant not as good. Pool still nice. Room good- not soundproof for TV next door if yours is off. Patio doors not very secure. Clean... no bugs. Bus stop at main entrance. Overall we were still not unhappy here. We are planning to stay here another week in January 2003.
I tavel often .This was my worst ever expeience. We had
very poor service. From check in at the front desk to the lack of waiters and food at the resturant. This is an all-inclusive resort. There were rarely enough tables to seat 100 people when the occupancy was filled at 750. The staff do not know their manager. So atempts to correct problems go unheard. Little or no food at the buffet. Little variety in 7 days.Staff very overworked. No management visible.No elevator. No double beds available.Services listed not available. I would not recommenmd this hotel to anyone. I woud give this property a negative rating.