Hacienda Hotel & Spa

Address: Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta, Pacific Coast, 48310, Mexico | 3 star hotel
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This 3 star hotel, located on Boulevard Francisco Medina Ascencio, 2699, Puerto Vallarta, is near Pacific Scuba, Vallarta Discovery, Yelapa English Spanish Institute, and Club de Golf Los Flamingos.
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    Historical Traveler Reviews Hacienda Hotel & Spa Puerto Vallarta

    Not impressed


    Don't go here if you want spa services. I was promised a Temezcal, and was never granted one. Other wise, the rooms, service were OK. No beach access, was a 5 minute walk to the public beach. Close to downtown and public transportation.

    Maastricht, Netherlands (Europe)


    An excellent hotel!

    I cannot imagine people writing a negative report about this hotel. The staff was simply great, very attendive and helpfull! The waiters and bartenders were very very friendly, just like all mexicans. It's a very mexican hotel, not like the huge unpersonal 'american' skyscrapers a few blocks down.

    We certainly enjoyed our stay there (29 juli-13 august) and if we ever go to Mexico again (we probely will) then we would go there again.

    Other Dutch visitors who were there at the same time shared our opinion!

    I would like 2 say to the people who gave this hotel a terrible review, please stay at the Ritz hotel next time......if u want 5 star luxury....

    Greetings from Maastricht Holland

    Home Away From Home


    We stayed at the Hacienda for 7 nights in May 2003, and I have never experienced anything like it. By the end of the trip, the whole staff was just like family. The food was excellent along with the selection. The only gripe I had was that the beds were a little hard for my taste, but it wasn't anything that a few pillows couldnt cure. I am already planning my next stay there for Aug. 2003 and I would highly recomend it to anyone.

    Not all that great


    The hotel's facilities and location are ok but they are really not interested in customers who are not on an "all inclusive" package. My partner and I who stayed here for two weeks had the impression that they were constantly trying to rip us off with unknown extras on the bill, the price of breakfast changing constantly. Our room was very old and smelly. The staff were extremely rude at the reception desk -very unhelpful actually! I would advise people not to go there if they want a relaxing, problem free holiday.

    Quaint Mexican Hotel!


    I'm the kind of person who doesn't need much, so I usually like to stay in the more simple kinds of hotels. A hotel where I actually feel like I'm staying in the country I'm visiting and a hotel thats filled with culture. This is that hotel! Very mexican. Quaint and adorable. The rooms where very spacious, and we loved how they were set up. The staff was great! By the end of our trip everyone knew our name. The beach was located across the street at the Krystal Vallarta. It was so beautiful over there!!! They had the most lavish pools which we were allowed to swin in. There were hammocks and restaurants and a nightclub there. The view was simply breathtaking! It was great! We were a little worried about the beach being across the street but it was no problem at all. We loved going over to the Krystal. This is basically a cute, moderate, Mexican hotel. Don't expect the 4 seasons and you'll love it!! I feel we most definitely got our moneys worth and I would definitely stay there again in the future. I've only been home for a week and already I miss Vallarta!



    I would like to warn anyone thinking about going to Puerto Vallarta and staying at the Hacienda Hotel and Spa.. BEWARE. First off my husband and I walk into the room to find a pile of poop on the ground. There is a "local dog" and im assuming/hoping thats where it came from. The room had nets around the windows to keep out the excessive amount of bugs. The beach was disgusting and i personally would rather have a dog fart in my face than smell the dirty staff preparing my meals. I could write a novel about the disgust my husband and I experienced, but i will stop here and hope this explains it.

    Had a great time!


    We stayed at this hotel from December 21,2002 until January 4,2003. Had a wonderful time. The staff were very friendly. It was a short walk to shopping,the marina and the beach. Our group was two adult and two teen age children. We had two rooms, both with a double and a single bed. Our rooms had balconies that looked out over the pool. The walls were so thick that you could not hear any noices from the rooms next door. the food was wonderful, we ended up not eating at lunch because we over ate at breakfast. The beach club was just around the corner through the Krystal hotel. The only complaint we had with this hotel was the beach club. There was a bar and beach chairs but no boogie boards or snorckling equipment. I would highly recomend this hotel to any on going to Puerto Vallarta for the first time as it was small enough that it had a mom and pop feel to it. We had a wonderful time.



    Stayed at this hotel Dec 28/02-Jan 04/03. Five people, all-inclusive, flight between Calgary and Puerto Vallarta arranged through Air Transat.

    The hotel boasts four "stars" - would appear to be self-awarded or perhaps based on some (lower) Mexican standards. Our travel agent was working from a guidebook which suggested 2.5 stars, which is fair. Price was reasonable. Food is served in two establishments. One is a permanent restaurant in the building, with a buffet line and three distinct seating areas - indoor, looking out through windows; semi-indoors in a roofed patio; and outdoors on the patio. The second is a small bar/ fast food eatery under a high straw roof beside the pool.

    The hotel has a pool, but is not on the beach - it's about a block as the crow flies, but foot access is via the much larger Krystal resort next door. The Hacienda Buenaventura maintains a small "beach club" on the sand in front of one corner of the Krystal - tent, makeshift bar, and a collection of beach chairs. Pleasant atmosphere, and the staff was quite attentive.

    On the rooms - we had two rooms. The one for two people featured a king-sized bed; the one for three featured two beds of approximately "double" size. No box springs - the mattresses rested on raised pads of concrete, for a VERY firm effect. The general atmosphere was a tad rustic, but not falling down by any means.

    The majority of the rooms face onto the pool. The small number which don't face onto two small courtyards, one of which includes the lobby. There are no elevators, and some rooms are on the fourth floor. Actually, the hallways form an interesting maze, and I can see that some guests would need assistance locating their rooms for the first couple of times!

    It's about 5 minutes from the airport, and two blocks from the marina. There is a bus stop outside the hotel, and that's how we got downtown - 4 pesos for the ride of a lifetime.

    General impression - certainly no Four Seasons or Ritz, but quite reasonable. Your mileage may vary.

    Good and Bad.......


    Stayed here twice. Rustic. 1st time 1997....wonderfully friendly staff and manager. Room very nice... a little musty. No bugs. Food good. Pool clean. We were allowed to use the next-door Krystal Hotel's beach, also.

    2nd time.... 1999... staff not as friendly... different manager. Restaurant not as good. Pool still nice. Room good- not soundproof for TV next door if yours is off. Patio doors not very secure. Clean... no bugs. Bus stop at main entrance. Overall we were still not unhappy here. We are planning to stay here another week in January 2003.

    Poor service


    I tavel often .This was my worst ever expeience. We had

    very poor service. From check in at the front desk to the lack of waiters and food at the resturant. This is an all-inclusive resort. There were rarely enough tables to seat 100 people when the occupancy was filled at 750. The staff do not know their manager. So atempts to correct problems go unheard. Little or no food at the buffet. Little variety in 7 days.Staff very overworked. No management visible.No elevator. No double beds available.Services listed not available. I would not recommenmd this hotel to anyone. I woud give this property a negative rating.

    TripAdvisor Reviews Hacienda Hotel & Spa Puerto Vallarta

    3.50 of 5 stars Very Good

    Travel Blogs from Puerto Vallarta

    Day 2

    A travel blog entry by brad_rusnak on Oct 04, 2015

    1 comment, 6 photos

    First of all remember to click on the photo in the blog to see other photos. Morning temp: 24C Day temp: 27C We woke up to rain this morning. Looks like the rain will be here until tomorrow afternoon the the sun will be coming out. We went down for breakfast at 9:30 AM fully expecting a buffet style breakfast. At the buffet was fruit, yogurt and …

    Big City PV, Big Tourist town, but fun!

    A travel blog entry by duchesne on Mar 13, 2015

    2 comments, 56 photos

    ... and went directly to Lo de Marcos. We were glad we made the decision to leave Melaque earlier than the caravan and did not miss Puerto Vallarta.

    We were very glad to visit Janet and Ed Walton. Janet, a talented quilter and fibre artist from Seba, and her husband Ed have come to PV for several years and stay in a beautiful condo next to the marina. We had a lovely dinner with them at a good restaurant at the Marina. It ...

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    A travel blog entry by gallery79 on Apr 10, 2014

    20 photos

    ... with pretty lights.
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    Lovely La Cruz

    A travel blog entry by winterhawk on Jan 10, 2014

    1 comment, 35 photos

    ... Cruz is an inexpensive and fun bus or van ride into Bucerias, Nuevo Vallarta or Puerto Vallarta. If all else fails, and you can’t find what you are looking for in the Mexican stores, there is a Home Depot, Costco, Walmart, and Sam’s Club. There are quite a few “ex-pats” here (gringos) and several run restaurants and boating related businesses. It’s great fun to deal with the locals, them using broken English, us using ...

    Death By Jason Sausage

    A travel blog entry by doove on Oct 27, 2013

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    ... concoction. A couple of beers in the afternoon and a Comida Corrida (set menu meal) of soup and carb overdose, more beer, and then depending on the amount of beer consumed, tacos, Jason sausages or ice cream as a late snack. Also, having now been in Mexico a month, a meal is not satisfactory unless its burning my face into oblivion! Good stuff… but I think it’s a minor miracle, or the fact I walk about about a million miles a day, that I’ve not turned ...

    Traveler Photos Hacienda Hotel & Spa Puerto Vallarta

    36 Hacienda Hotel & Spa
    Puerto Vallarta, Mexico