Excellent Hotel

Fantastic location in a quiet street right off the main shopping street and close to the underground station. But it doesn't end there, the quality of this hotel is well worth it's four stars, wonderful courteous but friendly staff, large comfortably furnished immaculately clean rooms complete with bath robes, and a breakfast that you could die for. The choice in the breakfast room was like nothing I have ever experienced in hotels, and I have stayed in a few in my time. We were a family party of 6 staying there for 3 nights including New Years Eve when we tested the restaurant out for the Gala Dinner, it was quite pricey at 65 Euro, but it was exquisite. Overall I was very happy I chose this hotel as were my wife and the others in my party, I would definitely use it again.

Very good hotel

My husband and I stayed in this hotel in early January 2005 and I can say this is a very good hotel. The only negative point is the lobby???s sitting area, which is so unadorned.

Our room was not very big, but it was spotless and equipped with all the necessary facilities and we booked it (over the phone) at a very good rate.

This hotel has two very important assets: its location and its personnel. The people, who work there, are so caring, very professional and very, very pleasant, always ready to lend a hand with a smile.

We had dinner and lunch at the ???Pinte??? beer bar and the food was good and reasonably priced. The personnel there are also fantastic; very efficient and good humored.

The breakfast is also excellent.

I could recommend this hotel without hesitation and I would certainly stay there again.

Great location

Stayed here over the Christmas holidays 2004 and could not fault it in any way. The main benefit I would say is the location, within walking distance (even with a suitcase) from the main "ZOO" railway station, opposite the Europa Shopping Mall, round the corner from KaDeWe(Europes largest department store) and a Christmas Market of about 100 stalls right on the doorstep, which was open till about 10pm each evening.

We arrived early , about 11.30am, and were allowed to check in straight away. As I speak very little German I was a little concerned about communicating, however reception staff spoke excellent English, and all others made an effort to try also.

Its not very often that I recommend breakfasts in European hotels, but I can honestly say this hotel has one of the best buffet breakfasts ever. Its definitely worth the 5 Euros per room extra (when booked via their own website) I mean thats about £3.50 or $7 for two people, and you can eat as much as you like. We're not talking just croissants and coffee either, more like sausage, bacon, eggs, mushrooms, cold meats, cheeses, smoked salmon, poached salmon in aspic, herrings, salads, cereals, cheesecakes, make you own waffles or toast, yogurts, I could go on but can't remember the rest!

Rooms were slightly small but not to be taken as a critisism, they were adequate and spotlessly clean, complimentary tea & coffee and bottled water, and houskeeping left various "nibbles" each day, a nice touch. Also the maid came by each evening at about 7.30 pm to check if extra towels were needed or if we wanted beds turned down, now who can complain at that for 85 Euros per night?

Didn't try Wilson's restaurant, looked a little too formal for us, but can recommend the food and atmosphere of Pinte bar.

The swimming pool and leisure complex in the basement were also a godsend after a long day on your feet seeing the sights, very friendly staff.

Whilst checking out I was asked had I enjoyed my stay, the receptionist looked genuinely interested and asked if I had any concerns or suggestions. They certainly have something special here, staff worked hard to make our stay memorable. One of the best European hotels I have stayed in.

Fantastic location and excellent staff

This hotel has an unbeatable location for sightseeing in this vast city. The Zoo Station transport hub is just round the corner and two other U-bahn stops are very near, also the Kurfurstendamm is just minutes away, yet this hotel is in a street which is amazingly quiet compared to those adjacent. Reception staff excellent and all wore badges to indicate which languages they spoke. Rooms spacious, bathroom even more so, and very adequate without being stunning. Buffet breakfast pricey but good. Only real gripes were that the safe-deposit box system was fiddly and that the towels could have been changed more often for a hotel of that class.

Good location, but a bit run-down

The best part of this hotel is the location -- half a block from the K-Dam, and right behind the Europa Centre. Short walk to Zoo train station (easy connections to Tegel airport or anywhere else in the city). Probably useful to request a room not overlooking the street, though.

Furnishings are fine, although could use a bit of updating. The bed was a hide-a-bed, which wasn't all that confortable (would have prefered a real bed). Even though it was a double-bed, only a single-sized comforter (and no additional blankets).

The cleaning was a bit questionable. There was still a floss from a previous guest on the toilet (which makes me wonder if the toilet was cleaned at all before I moved in). The empty kleenex box was not replenished during my stay.

Good Choice in Berlin!

I stayed for three nights this Spring at the Crowne Plaza. Modern, well-located hotel which is up to American standards. Large, clean rooms. A single person stays in a double room, not a European broom closet as is often assigned to one guest. Right off the Kudam, convienient to public transport, shopping and sights. Would stay again in a second and recommend to anyone.

Great location, close to Zoo, KaDeWe and Europa Center

This 4-star hotel is located very close to big stores and shopping possibilities. Also the tourist information center is nearby, as is the Zoo bus station which links to the TXL Airport.

Clean, nice room with good tv. Everything was in very good condition.

When we returned to the room at night, the maid had left some snacks on the pillow! Nice touch, that one.

The check-in clerk (female) were very friendly and spoke fine english, but when we left, other reception person (male) were silent and when we did not speak german to him, he was as if he hated us for being there!

One interesting amenity: On the bathroom, there were speakers that were linked to the rooms TV so you can listen to MTV or CNN while there door closed.

Good value hotel, prices around 100 e per room per night (inc. tax, but no breakfast).

A good West Berlin base

Firstly, the location. For tourists, a hotel in East Berlin might be more convenient, but if you want a West Berlin base, this is a great choice. Rooms are comfortable, with modern decor and bathrooms. Great swimming pool and health club facilities. Service is second to none.

Probably more geared to the business traveller, but the leisure traveller should also enjoy!

Good Location - average hotel

I had previously stayed at the BErlin Inter Continental and found the Crowne Plaza to fare rather poorly when compared. The rooms were not as nice and the service left alot to be desired. It redeemed itself by its good location in the city and its nice buffet breakfast (though again this was not half as good as the Inter Continental which is only 2 blocks away).

Good choice for leisure aswell as bussiness travel

Good hotel, great location, nice and tidy rooms, cozy bar, friendly staff. Good value for money