H10 Estepona Palace
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How has this hotel rated in the past?
- Shuttle bus service
- Continental Breakfast
- Room service
- Swimming pool
- Free High-Speed Internet
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Historical Traveler Reviews H10 Estepona Palace
My husband and I have just returned from a very relaxing week at this hotel.Please bear in mind that this hotel was not full when we stayed,so the following report may not apply to more peak times of the year.
Location:right on a very quiet,narrow,clean beach.This is the only hotel in a residential area and is a 25 minute flat stroll outside Estepona itself;here you will find a pretty harbour area with several small fish restaurants,a long clean beach and promenade,and again a mainly residential coastal area;no kiss me quick hats here!
Hotel:exceptionally clean,modern,light and airy public areas with first class staff.
Rooms:huge contemporary style rooms;super kingsize bed,sofa,table and chairs;excellent balcony with fabulous sea view.First class housekeeping.
Food:the dining room is very clean with plenty of staff;the food is varied and of four star quality;our only complaint would be the show cooking is a little slow;you should not have to queue for dinner on holiday!
Entertainment:piano player in the bar most evenings;there was one dance group performing during our week stay.
Children:we chose this hotel as it does not advertise many child friendly activities;there was evidence of a childrens club,though not operational at the time of our stay;there is also a very small childrens pool;in all,not a place for families as they would be bored.
Building work:they have built a new spa and are building more bedrooms above this:work was on hold when we stayed,but was due to restart in November;we do not know when it will be complete.
In general: a fantastic hotel for couples who want to do nothing but totally relax in peace and quiet.
Ok but building in progress
Booked independently, Half-Board and we were happy enough with the out of town location.
Just some bullet points really:
1. As already mentioned by others there is a full new west wing being constructed to the Hotel. At the time of our stay I would guess that shuttering work for the 2nd storey was imminent.
2. The location means that you will need a Taxi/Bus ride into town; Hotel's own bar prices have been set with this fact in mind, however the spirits are the real thing, and in generous measures. Tipping unfortunately has no effect on the amount of beer that comes in a 0.5L glass.
3. Entertainment was truly deficient. I suspect that the building work may have caused some travel co's to pull out and there really was nothing going on in the evening. The standard of Piano/Female Vocal duo on a couple of nights was barely up to Karaoke level. The "....Aloo, Dollee,vell aloo,Dollee, eetz zoo nize too 'eeve yooo beck vere yoo boolonk..." actually reduced us to hysterics, which was very rude really, but we had retreated out of the Bar area into Reception area (has very comfortable seating)
4. Only the cocktail bar was open in the evening. What looked like the best spot, a terrace overlooking the bay, was closed. Also there's a little drinks bar at the poolside that was closed. The Poolside restuarant closed at 1700.
6. Food standard is excellent. A very good selection, with steaks/fish allsorts, grilled to order. I can never understand why some folks complain about waiting for food that's being cooked in plain sight! Good choices at breakfast, with themed nights (Chinese-Local-Seafood-Etc) providing some real treats. Caution, very little for picky kids. (or picky adults for that matter) If you enjoy good food, however, you should enjoy this. (BTW Mid range wine list is 12€)
7. Rooms seemed very clean, good airco, large bathroom, beware rip-off minibar; that's why others have mentioned the garage just up the road for water! Good Pools, slight shortage of sunbeds, due to building works reducing area on poolside.
8. Surrounding area, Gibraltar (you will only ever go once, that will be more than enough). Ronda is nearby, worth a visit. Marina at Estepona is a bit tired, but shopping in town is real shops, not beachfront nonsense. Beware the shoe shops, many have the best of Spanish designer footwear which is apparently irresistable. It's only about an hour's drive to Malaga, proportionally shorter to Marbella etc.
I hadn't been to an H10 Hotel before, but if this is representative, it's not at all bad. I'll guess that once all the work is finished, this could become a very fine Hotel
A gorgeous hotel, with very large well appointed rooms and bathrooms. The only problem with the rooms were the lack of entertainment channels in English on the TV (just two news channels and disney channel), loads if you're German!
The food was good, better than I expected but we began to get bored after a few days! Fortunately the hotel was far from full, so we never had to wait long for our eggs/meat to be cooked by the chef, I would hate to be here if it was busy.
The pools were beautiful and rarely busy and again due to the low occupancy at the hotel there were sufficient sunbeds and the towels were very welcome. (the weekend lifeguard was a little over concerned, apparently children were not allowed to have fun unless doing so quietly even when the pool was empty!)
As another reviewer wrote, the downside of this hotel is the complete lack of anything for children to do. In the evenings there were only pool tables and an internet room! (dare I mention that sliding down the bannisters from reception to the ground floor proved highly popular!)
The location of the hotel should also be noted, if you've never been to Estepona before I recommend that you don't go! The town is industrial and there is nothing to attract tourists along it's beachfront. The small harbour area is the only nice part, although a little jaded. The market on a Sunday morning is small but in a beautiful setting and some of the bars were open!
At least this hotel does not sit right on the main road which travels along this coastline like so many others do. If you are still going here I recommend thatyou take the toll road from Malaga, it's empty and takes only about 45 mins. You have to go on to the non toll road when you have the option after you have seen two signs for Estepona. This takes you to a roundabout, turn left and the hotel is on the right.
Relaxing week but not a four star hotel
This hotel is not yet a 4 star, the hotel itself is very nice and relaxing, the rooms are hit and miss ours was very good overlooking the ocean (room 469), others were very small with limited view.
the entertainment of an evening was not very good at all a piano player and or singer, we found there was also nowhere to take an evening stroll the mariner was just to far away for a quick stroll and estepona was far to far away.
the staff were very good in all areas the restaurant staff excellent, but there were not enough staff and the bar area did mean a long wait to get served.
the food was odd not up the usual buffet service we have had in other hotels, but fresh.
the main problem at the moment is the building works being carried out we were advised there was underground works being carried out in fact there is a crane over the hotel. the noise level is not very high but you are aware of them, you here the lorries arrive at 8 every morning and unfortunately the only draw back of our room was they were dumping building rubble under our balcony window.
this has also made the pool area alot smaller and therfore you are very friendly with the person on the sun lounger next to you, there is also not many parasols.
the mariner is a 20 25 minute walk it is not a very pretty mariner, worth a look but that is it. estepona old town and promende and beach are great and i would recomend that is the way to go a taxi back was 4 euros during the day. a day trip to gibralter is a must.
all in all for a relaxing week it is spot on minus the buikding works we did nothing and feel recharged, more than a week and we would have been very bored
No facilities for children
We have just returned from staying at H10 in Estepona. Unfortunatley for us and other guests this hotel is going through a huge extension programme thus the childrens playground and pool are closed as is the gym area and internal shops were empty - we were not advised of this before our departure or upon arrival. There is no entertainment in the evening for children - and the entertainment that was on offer was of a very poor standard. The reception staff are extremley unhelpful - in fact when we complained about the childrens areas not being available we were told that if we didnt like the hotel we should leave - which we did! I am sure once the extension has been completed this hotel will be lovely - but wait another year at least before going!!
Fabulous Hotel more like a Palace
We have just returned from a week at the Estepona Palace and had a wonderful holiday. The hotel is really like a Palace. The moment we entered the vast reception area we treated to champagne and made very welcome by courteous and efficient staff at reception.
Our bedroom was beautiful and kept spotlessly clean with fresh towels daily and sheets changed 3 or 4 times during our week's stay.
The food was exceptional. There was so much choice and all beautifully cooked. The staff were very friendly without being familiar.
The pool area was superb with plenty of loungers and free towels.
A bus into Estepona runs every 30 minutes with a stop 50 metres from the hotel- everyone in the area was very friendly and helpful. There is also a garage 50 metres from the hotel to your left which sells newspapers and bottled water etc.
We can't praise this hotel enough and will certainly go back.
I wouldn't really recommend this hotel to anybody. The hotel pretends to be a palace and the rooms and the hotel area is huge. But it has a rather aseptic, unpersonal feeling. One does not really feel at home. Service at the restaurant is notably slow and the food below standard (only buffet was available). Also there was some sort of electrical switch at the balcony door in our room. Supposedly it was to prevent robberies, but actually it is a safty hazard for little kids (and for anybody touching it): you will definitely get an electrical shock when doing so. On the positive side, the pool and kid's pool are very nice, but again this is really necessary, because you wouldn't want to spend time among the dead fish at the beach in front of the hotel.
WE booked this as a late deal through an internet based company, who also arranged the flights and managed to secure a 10 day stay flying with a regular carrier.
If you arrive by car from Malaga be sure to take the last exit from the N340 road for Estepone - you should look for a Shell Service Station on the left exit road from the roundabout. The hotel is a few hundred meters from the service station. However we turned off to early and eventually had to enlist the help of the local constabulary to guide us to the hotel. Thanks guys.
We arrived very early in the morning but were impressed with the staff friendliness and efficiency from the start.
The room was very large with a bigger than usual bed, although a bit hard, air conditioning, nice big balcony overlooking the pools and beach - could even see Gibralta from it! Bathroom was very good with all expected utilities - lovely power shower!! and loads of provided toiletries. One good point was that bed linen and towels were changed every two - three days. We had aproblem with the lock on the balcony door which was fixed very quickly after it was reported. Well done. Again all cleaning staff were polite and always greeted you with a friendly smile and 'ola' when you passed them. All staff did in fact.
In the daylight and having slept well we saw the grandeur of this hotel. So well designed in a Moorish style, with beautifull architecture. The Entrance area/reception and general lounge area alone were worthy of comment. Huge spacious with small seating areas off the central staircase leading down to the pool area and dining room.
The dining room was also large and gave access to a terraced area which was popular certainly during break fast - we were b&b. Food was very good with an extensive range during breakfast catering for all tastes. Again staff were very friendly and helpfull.
There were two adult pools, well kept and cleaned along with a childs pool. Plants were healthy and well maintained also. Our only reservation is exactly that - people coming down early before breakfast to 'reserve' their loungers and shades - one couple even booking three loungers just so they could have a shade - naughty!! This was despite hotel rules to the contrary. People with out children even congregated round the kids pool depriving those with families proper facilities.
For food at other times we made use of the small restaurant - other than the normal dining room - which served very good snacks or more substatial meals if preferred. In the evening we made the 20 minute walk to the small marina nearby which had an excellent selection of restaurants.
The beach directly outside the hotel is not very good although there are some beaches about 10-15 minus drive on the N340 just outside Estepona - going back towards Marbella. Take junction 160 to a lovely little beach with two beach bars, both serving good food and a very nice little complex of toilets and showering facilities. Not a very crowded beach either.
Gibralta is only 45 mins west on the N340 and is worth a look for a day out and the very cheap duty free. Watch out for the apes on the rock though, especially if your carrying a bag of any description.
All told, we thoroughly enjoyed our stay in this hotel and recommend it to anyone wishing some peace, quiet and relaxation - just be up ealr enought to beat all the oldies to the best loungers with shades!!
My husband and I have just returned from a week at the Estepona Palace. The hotel was absolutely wonderful, great food, drinks prices comparable to those at the marina (possibly a bit cheaper) and the staff very friendly. The hotel was by no means full so you could get a sunbed at any time of the day. they supply towels too which is a bonus. The restaurants and bars were always fairly empty. We didn't mind as it was a completely relaxing week. The marina is a good 20 minute walk (out of the hotel, turn right and keep going). If you want somewhere to buy a bottle of water, go outside hotel turn left and there's a garage, pretty well stocked on most stuff. It's a fairly out of the way hotel so if you're looking for a reasonably quiet place then that's for you.
Very pleasant for a quiet relaxing week.
The Estepona Palace was just as we expected it to be for a 4 star - Large, comfortable and not too ostentatious. The main reception area is enormous, nicely decorated, with plenty of seating and we were greeted with free champagne (a good start!).
The guests seemed a nice mix of Spanish, English & French, also a couple of Americans.
The room was large enough for me, my partner and our nine year old, (although she had to make do with a zed-bed instead of a real bed, unlike the previous 3 star we stayed in previously & upgrades to a junior suite are VERY expensive) - It was spotlessly clean and had all the things you would expect for a four star - nice bathroom, power shwoer, toiletries etc - We joined the H10 club (free) and received a large basket of fruit as a gift. (You can collect reward points).
The pools were delightful, and kept spotless. Two large clean pools and a kiddies paddling pool - with some nice plants & waiter service. (Although there were some points where we couldn't get a snack mid afternoon, maybe due to the fact it was the end of May, a poolside snack bar opened on June 1st). There were plenty of sunbeds, umbrellas and fluffy towels etc etc
During our stay, my partner became ill with a bad flu and the staff called the hotel doctor (cost 100 euros) who came within half an hour, spoke fluent English and gave him some medicine to get his fever down, the hotel porer also kindly drove me to the other side of town on a Sunday to an open farmacia, and drove me back 'the scenic route' giving me local info. Helpful and polite all round.
The restaurant staff were very efficient and good with children, it was all buffet food, with chefs on hand to fry up meat or fish of your choosing, nearly everything was available - However, after a few days, I was rather sick of hotel food somehow...(although ideal for children, as they can choose what they like) -but if we were going for a long stay, I am not sure we would choose the half board again, just b & b.Especially wonderful, were the deserts and fruit. Breakfasts were also very good with loads of choice and I made the most of the free Cava they brought me to down with my orange juice. (Being semi vegetarian though, why do they put bacon in all the potatoes?!)
The main disappointment, was that the beach the hotel was directly on, was totally unmade and wild, with sharp rocks, loads of seaweed & a few bits of broken glass etc (no good for kids) but I expect, as this is a brand new hotel, that will soon be cleaned and ready for those who can drag themselves away from the swimming pool. Nearby, there were some beautiful beaches (notably, the lovely Playa El Cristo' within short walking distance), but it was too hot to walk to them with a young child in tow, so we stayed by the pool, due to poor husband being ill, and me not driving. I noticed there wasn't much shade on the beaches, and saw many people coming back looking like lobsters! So take your own sunshade as it is rather exposed. Estepona has blue flag beaches and the sea was very clear.
In the evening, the hotel seemed deserted, and the few bits of entertainment we witnessed, were rather uninspiring and of the usual kind...I think most people went out at night, but again, due to my husband being ill, I spent most evening playing cards with my little one in a practically empty bar.
(Note, ladies on your own, one barman would serve a group of male golfers before me, even when I had been waiting longer).
Estepona Port is charming, (although again, in the heat, the walk can be a bit much for a child, so a car is advised) - and the town retains its Spanish charm- Also, if you like shoes (which I do!) this town is the place to be. Loads of shoe shops with very resonably priced shoes of good quality. The Sunday market in the port is worth a visit too.
All in all, the Estepona Palace was a good deal for a young family, and couples alike and I expect when the organised activities start in the summer season, the kids will be kept very amused while the adults can laze with a book by the pool. There was also a life guard keeping an eye on the children at all times, a childs play area (not shaded), volley ball, paddle tennis etc and there was plenty of space so easy to relax. The hotel is opening a gym and health center this year, although I expect you wouldn't that inclined to be indoors much with the sun and views outside.
It is also an eco hotel, all decor being of a natural nature and the designed in traditional style so as not to be a blip on the landscape.
I would gladly return, but a week would probably be enough.
TripAdvisor Reviews H10 Estepona Palace
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